Population Services International (PSI)

Senior Manager (Talent Partners)

Population Services International (PSI)

Job Description


Title: Senior Manager, Talent Partners (2 roles)

Department: Human Resources

Reporting to: HR Director

Who we are

We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy and plan the families they desire by providing access to products and services that range from mosquito nets to HIV testing to contraceptives.

There are about 7,000 “PSIers” around the world. We’re an eclectic mix of people with a diverse range of backgrounds from the international Health Sector to the marketing industry to the behavior change field. PSI’s new global strategy focuses on improving consumer powered healthcare through shaping market systems, shifting policy and funding and strengthening global capacity.

Join us!

The newly created Senior Manager, Talent Partners position is going to play a key part in transforming Human Resources at PSI. Its primary objective will be work across Talent Management and talent acquisition by leading projects and services associated with attracting, developing and retaining a diverse global workforce. The Senior Manager will have a set of assigned client groups, advising on strategies related to employee relations, engagement, compliance, performance management and workforce development and planning programs.The Senior Manager will also be responsible for leading a small team delivering talent management and talent acquisition services to a portfolio of client groups.

One Senior Manager will primarily lead international focused projects and services and the other Senior Manager will primarily lead corporate/domestic focused projects and services. Both positions will report directly to HR Director.

Your contribution

The Senior Manager, Talent Partners is an evolving role. In year 1, you will begin implementing solutions while you’re getting to know our team, processes and technology. As you build your PSI network, establish strong Client Relationships and integrate into the HR team, the role will expand. More specifically, you will be accountable for the following:

  • Partners with and advises designated client groups on the development and implementation of workforce planning strategies that facilitate the achievement of business goals and enable the business to cultivate a high performing workforce. Develops strong relationships and an in-depth understanding of the client’s business, in conjunction with staying abreast of industry practices, to advise on strategies including recruitment, staffing, internal mobility, retention, performance, and team member development.

  • Advises managers on talent identification and proactive performance management throughout the year (e.g. performance discussions, coaching, counseling, providing feedback). Counsels managers, leaders, and team members on leveraging L&D programs, career mobility and advancement, development opportunities, and the identification of team and individual learning and development needs. Includes advising management on the resolution of day-to-day to complex employee relations issues. Reduces legal risks and ensures regulatory compliance by maintaining knowledge of legal requirements relating to HR Management.

  • Supervises and develops team members; makes recommendations concerning employment, termination, performance evaluations, salary actions, and other personnel actions. Prioritizes, organizes, distributes, and coordinates the flow of work. Guides individual employee performance via timely communication and support.

  • Leads HR initiatives, projects, and process improvements, promoting consistency in application across business units and geographic locations (International and Domestic). Programs may include Compliance (US and International), Diversity Equity and Inclusion, HR Network, Branding, Onboarding, Succession Planning.

  • Collaborates with cross-departmental HR Leads to facilitate seamless integration of full talent management life cycle service delivery to client groups. Manages and executes the HR Administration/transaction processing for designated client groups.

  • Performs other duties and projects as assigned.

What are we looking for?

What values are we looking for in an ideal candidate?

Collaboration: You can work independently, but thrive within a team.

Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.

Honesty: You aren’t afraid to speak up and speak your mind.

Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.

What technical skills and experience are we looking for?

  • Bachelors in in Human Resources, Business, Psychology or equivalent required. Preference for candidates with an MBA, Masters in Organizational Development, Human Resources or other related field.

  • At least ten (10) years of progressive talent management experience; preference for candidates with previous experience leading HRBP and/or Recruitment professionals.

  • At least three (3) years of people management experience.

  • Strong working knowledge and depth of multiple Human Resource disciplines including, but not limited to employee development, Change Management, recruitment, branding, compensation practices, employee relations, compliance, performance management, and domestic (US) and International employment related laws. Preference for candidates familiar with donor regulations that impact HR policies, procedures and programs (i.e. USAID, DFID, Global Fund).

  • Significant experience developing and maintaining client relationships in the face of conflicting demands.

  • Proven ability to play “high and low”, operating at both a strategic and tactical level with ease and often.

  • Proven business analytical skills and experience utilizing critical thinking to help clients identify issues and trends, develop solutions and/or recommendations that reflect a balance of meeting business objectives and talent management considerations.

  • Ability to tailor HR advice to client needs and present information to clients that considers business impacts and articulate the benefits for stakeholders.

  • Fluency in English written and verbal communication skills; preference for candidates with French and/or Spanish language.

  • References will be required.

  • Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship and relocation expenses will not be covered for this position.

  • The successful candidate will be required to pass a background check.


  • Exempt

Population Services International is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender identity, race, color, religion, national origin, sex, sexual orientation, protected veteran status, or disability status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: newhiresupport@psi.org or call (202)785-0072.

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