Job Description

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality. Organizational Context The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality. Under the leadership and overall guidance of the Secretary General, the Asia Pacific Regional Offices provides vision, leadership, strategic guidance and effective management for the secretariat’s work and accountability in the region. It ensures excellence to support National Red Cross and Red Crescent Societies in serving vulnerable people and partnering with communities along the continuum from crisis prevention and Disaster Risk Reduction and preparedness, to disaster and crisis response and recovery, to communities’ longer-term development journey of continuously building safe, health and resilient communities, while building strong NSs and Strong IFRC The Asia Pacific Region includes the Regional Office based in Kuala Lumpur (APRO), five Country Cluster Support Teams (CCSTs) and eight Country offices (CO). Through the matrix management structure, Asia Pacific Office works with the CCST and CO to support the 38 Red Cross Red Crescent National Societies in the region and provides, coordinates and oversees humanitarian assistance in the region. The Human Resources Unit is responsible for providing Human Resource management support to the region, in line with the overall Federation Global HR approach: creating HR value, optimizing human resource support and positioning the Human Resource Unit as ‘business partner’. Job Purpose The Senior HR Officer will support the AP COVID Response on Human Resource area. The Senior HR Officer will be expected to lead on workforce assessments, HR planning and recruitment Coordination for the COVID response. The Senior HR Officer will use the already existing systems, policy and practice on people management in Complex Emergencies, and provide HR guidance to the stakeholders including special guidelines related to COVID. The Senior HR Officer will report directly to the Regional HR Manager, and work closely with the BCP Committee to provide regular updates on the HR elements. Job Duties and Responsibilities Workforce Planning and Recruitment
  1. Agree workforce plan, including defining roles and appropriate organisational structure.

  2. Ensure compliance with national labour law and regulations for national staff recruitment in collaboration with the National Society.

  3. Assess and support the National Society workforce capacity to scale up in line with operational requirements.

  4. Ensure all departments are resourced with appropriate personnel, prioritising critical roles.

  5. Work closely with on the overall longer-term response or recovery structure for the IFRC.

  6. Liaise with the HR in-country and/or Regional office on recruitment and other matters related to staff.

  7. Coordinate and develop a tailored induction programme for new incoming staff involving the host National Society.

  8. Ensure that all incoming and outgoing IFRC surge personnel are briefed and debriefed in the field by all relevant departments.

  9. Work closely with unit assistants in all phases of the recruitment process by posting vacancies within and outside the organization (e.g. FedNet, Ifrcjobs, job boards, relief webs etc.), by establishing and feeding recruitment files, by making   arrangements for face-to-face or virtual interviews and all relevant logistics, including booking flights and preparing invitation letters for visa purposes

  10. Initiate background checks for selected candidates to ascertain whether they meet the organization’s standards

  11. Provide timely and efficient support to the CO/CCST in Emergency-related recruitment and deployment of delegates

  12. Liaise with National Societies as needed to deploy identified SoLs

  13. Liaise with technical departments to prepare briefing and debriefing programs

  14. Follow-up and validate consultancy agreements as per relevant procedures

HR Management and Administration
  1. Advise management on people management issues in accordance with IFRC policy and procedure.

  2. Develop and manage practical and secure HR information systems.

  3. Undertake benchmarking review on compensation and benefits to determine appropriate salary scales.

  4. Effectively manage investigations, disciplinaries and breaches of the IFRC Code of Conduct.

  5. Support and develop HR staff assigned to the operation.

  6. Oversee compliance to Fundamental Principles, IFRC Code of Conduct and IFRC operational procedures.

  7. Advise management and, where necessary, deliver training on matters of Prevention of Sexual Exploitation and Abuse, workforce gender and diversity and whistleblower policies and systems.

  8. Analyse and maintain HR trends and data to influence decision making

Effective matrix management
  1. Ensure effective coordination with Regional office’s technical units and HR focal points to be involved in performing afore-mentioned tasks;

  2. Ensure effective coordination with focal points from Country Offices, Country Support Team Offices and Geneva HR focal points to be involved in performing afore-mentioned tasks.

Education Required: University degree in relevant area, or equivalent working experience Preferred: Master's degree in HR or Business Management, or equivalent experience Experience Required: At least 5 years working experience, out of which at least 3 years of HR generalist experience Demonstrated HR professional experience in an international, matrix organization (IO, NGO, corporate) At least 3 years OD, Recruitment and Change Management experience Experience with Business Partnering, performance and Talent Management Preferred: RC/RC or other humanitarian field working experience Knowledge, skills and languages Required: Demonstrated mentoring, consulting, and coaching skills Excellent written and interpersonal communication skills Ability to work in a cross-cultural and cross functional environment Deadline orientation and proactiveness Global and cultural effectiveness Excellent Organization and Planning skills Well-developed networking and relationship management abilities Excellent influencing skills Fluent spoken and written English Preferred: Good working knowledge of another IFRC official language (French, Spanish or Arabic)
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