United Nations High Commissioner for Refugees (UNHCR)

Senior Field Assistant (Affiliate Work Force)

United Nations High Commissioner for Refugees (UNHCR)

Job Description

Eligibility: External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. - Functional Statement: UNHCR office has sufficient administrative and local support for the field activities thus better able to meet the needs of persons of concern. UNHCR's policies, standards and procedures are constantly and coherently applied in the area of responsibility (AoR). Responsibility (process and functions undertaken to achieve results) - Assist in monitoring the implementation of UNHCR programme including the delivery of all assistance items and monitoring of infrastructure. - Assist in administrative tasks as required such as preparation of reports and meeting authorized personnel and assisting them during field missions. - Act as interpreter in the exchange of routine information, contribute to related liaison activities and respond directly to routine queries. - Collect data and other information relevant to UNHCR and report to the supervisor accordingly. - Keep regular contacts with local authorities and implementing partners as requested by supervisor. - In Coordination with implementing partners, assist in the reception, registration and provision of assistance to persons of concern to UNHCR. - Follow up, on a regular basis, the overall situation of persons of concern in camps and other areas where they have been accommodated and report accordingly. - Facilitate individual case management activities to respond to protection needs of persons of concern to UNHCR in camps. Monitor and report on protection incidents. - Provide counselling on protection issues to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documentation; - Conduct preliminary information gathering and interviews in support of eligibility and protection needs assessment; - Assist in updating relevant databases (RAIS and ProGress) on individual cases and compiling statistics for the protection unit / section; - Undertake other relevant duties as required. Authority (decisions made in executing responsibilities and to achieve results) - Liaise with local authority counterparts, partners and populations of concern. - Direct incidents and problems to the supervisor when they cannot be resolved at their level. Competencies as defined in Job Profile Essential Minimum Qualifications and Experience: - Completion of the Secondary Education with post-secondary training/certificate in Business Administration, Law, Political Science or related field - Job experience: relevant to the function: 5 years. - Fluency in English and working knowledge of another relevant UN language or local language. Desirable Qualifications & Competencies: - Good computer skills. - Completed Protection Learning Programme. Required Competencies: Cross-Functional - Analytical Thinking - Planning and Organizing - Stakeholder Management - Computer skills. Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org Submission of Applications: No late applications will be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees). UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality. Distribution: - All UNHCR staff members in Jordan. - UN organizations in Jordan. - Specialized Agencies. - Diplomatic Missions. - International NGOs. - Non-government Organizations. - Embassies CONSENT The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of International Human Rights law, violations of international Humanitarian Law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. - The Snr Field Assistant is normally supervised by the (Snr) Field Officer/Associate and performs a variety of functions related to Field activities within the office, as well as Protection activities in camp. The supervisor defines work processes and provides regular advice and guidance. - The incumbent keeps frequent internal contacts with staff members in the same duty station to exchange information and with the external contacts generally with officials of national and international institutions, leaders of the refugee community, local population and/or Implementing Partners (IPs) on routine subject matters under the direction of the supervisor.
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