United Nations High Commissioner for Refugees (UNHCR)

Senior Data Policy Officer (Data, Identity Management & Analysis)

United Nations High Commissioner for Refugees (UNHCR)

Job Description

Organizational Setting and Work Relationships The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern (POC), thereby enabling actions to protect and to empower them. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, country operations and key external partners, including persons of concern. Global Data Service translates UNHCR¿s data vision and strategy into implementation across the organization, through direct and indirect service delivery, coordination and collaboration, and advocacy to and with internal and external UNHCR stakeholders. The role of the Senior Data Policy Officer is to support corporate efforts to provide guidance and set direction on UNHCR¿s collection, analysis, storage, and dissemination of operational data and information relating to POC and their situation, including on data protection standards of personal data. Regardless of the location of the positions, whether at Headquarters, regional or country levels, in close consultation with relevant Divisions and other entities, the incumbent drives the initiatives aimed at setting standards, policy, and guidance for data management and encourages development of secure and interoperable operational data systems for UNHCR agility and modernization. For HQ-based positions, the Snr Data Policy Officer engages in reviewing and validating specialized operational data standards, policies and guidance proposed and drafted by respective subject-matter experts to ensure coherence and harmonization across UNHCR. The incumbent is the main reference for coordination of the efforts to monitor compliance with operational data standards across different types of data systems and processes to inform future standard setting and policy enhancement, as well as ensuring the overall reliability of evidence for data informed decisions. In line with the above, the incumbent also advances the concept of data protection/privacy by design and by default. S/he acts as a technical advisor on the interoperability of data collected both internally and externally, and how to store and disseminate non-personal data responsibly to help establish an open data culture. For HQs positions, in accordance with UNHCR¿s mandate, the incumbent supports the efforts of the Global Data Service for advocacy for the interests of UNHCR populations of concern and UNHCR as an institution in global interagency data coordination fora in collaboration with other Sections of the Global Data Service, relevant Divisions, entities and Regional Bureaux as required. S/he provides advice on institutionalizing commitments UNHCR makes in interagency fora through UNHCR data guidance and policies. It leads the coordination efforts with the rest of the UN in New York on data-relevant discussions. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Facilitate consensus on developing, consolidating, documenting, communicating and monitoring compliance with organizational data standards and policies that deliver an ethical, coherent, and quality-driven approach to data and its use for protection and solutions to POC. - Provide technical advice on data-related norms, standards and guidelines in internal policies and external agreements. - Identify opportunities within UNHCR¿s external partnerships and collaborations for improving data management services for UNHCR and for UNHCR's partners. - Uphold and ensure the respect of data protection principles, especially the data protection by design and by default concept, in all aspects related to the processing of personal POC data and raise needs for further norm setting and development with the HQ DPO. - Represent UNHCR in interagency negotiations on data or in interagency data coordination fora, (depending on the location of the incumbent - either at the request of the Global Data Service or at the request of business owners or other data stakeholders at global, regional or country levels). - Represent UNHCR in humanitarian and development related interagency discussions and  negotiations on data policy initiatives, including on data gathering,  data responsibility and standards, in coordination with subject-matter experts and the relevant UNHCR interagency and external relations colleagues. - Ensure in-house coherence and close cooperation between various entities focused on the collecting, analysing and sharing data regarding all POC. - In consultation with relevant Sections in the Global Data Service, Legal Affairs Service, relevant Divisions and entities, support the negotiation of global Memoranda of Understanding, Data Sharing Agreements and other interagency agreements on data sharing, taking into account UNHCR data protection standards. - Consolidate and disseminate operational data standards, policies, rules and guidance from the Global Data Service, along with those of subject-matter experts and other internal data stakeholders in UNHCR. - Institutionalize external data-related commitments by communicating decisions and escalating issues of concern internally. - In collaboration with relevant Sections in the Global Data Service, Divisions and other internal entities, support the establishment of internal system interoperability of corporate operational data systems by translating UNHCR data rules into data system requirements and by mainstreaming data requirements from corporate systems into data norms and standards guidance and tools. - Monitor global and regional compliance with data rules and standards, including identifying policy non-compliant or redundant corporate data systems at global and regional levels. - Contribute to fostering and maintaining new partnerships with UN, private sector, development partners, global level organizations and other actors geared towards achieving solutions for system-wide data interoperability and data system linkages. For HQ positions only - Facilitate and encourage collaboration of UNHCR internal headquarters-based business owners and technical data focal points with the Global Data Service, including but not limited to sector-specific data specialists and UNHCR-led Global Clusters. - Support Regional Bureaux and the DIMAs in developing regional monitoring plans for data policy, guidance, norms and standards compliance at country level. - Enhance UNHCR¿s global data standards and norms to maximize the possibility of compatibility with member states and development actor data practices in order to support social inclusion, POC resilience and the objectives of the Global Compact for Refugees. - Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree Field(s) of Education Business Administration Information Technology Law Political Science Social Science Statistics Demography Economics Data Science Development or other relevant field (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses International Protection Emergency Registration HCR Operational Data Management Learning Programme UNHCR Needs Assessment eLearning Interagency Coordination Learning Programme Protection Information Management Training Evaluation Training Global Learning Programme JIPS Profiling Coordination Training HCR Risk Management Basics & ERM Programme HCR Leadership for Humanitarians HCR Management Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential: Field experience, preferably in a humanitarian context. Relevant work experience in the area of standards and policy setting, data protection and capacity development. Strong understanding of the principles and concepts of international protection and UNHCR. Team-building, managerial, planning, coordination and representation skills. Ability to explain data and related systems in accessible language for business owners and to translate business requirements to data technical teams. Experience with phases of the data management lifecycle and associated methodologies. Demonstrated data literacy, especially the ability to derive information from data and present evidence to decision-making.  Ability to design and implement policies and procedures which are adapted to the data protection, standards setting and capacity development needs. Demonstrated ability for leadership in the context of partnership building and consensual decision-making. Experience working with partners, including host and donor Governments, humanitarian and development partners. Demonstrated ability to innovate and design policies, structures and systems which improve the efficiency and effectiveness of the UNHCR data processes. Ability to effectively present complex information to all levels of management. Proven ability to address multiple tasks in a courteous and service-oriented manner in demanding working conditions that often have short deadlines. Desirable: Experience in process re-engineering (process redesign, process transformation, or change management). Experience with data sharing, data management, and data analysis. Technical expertise in registration, identity or biometric management systems. Experience with UNHCR¿s corporate applications and operational data. Hands on experience with design and implementation of related operational data systems.  Thorough understanding of relational data theory and other methods of data structure. Experience designing primary data collection systems. Knowledge of national and international statistical systems. Demonstrated understanding of civil registration and other national population registration systems. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations.  Experience working in both cluster coordination model and refugee coordination model contexts. Functional Skills *IT-Computer Literacy *DM-Data Management PR-Civil Registry System *MS-Drafting, Documentation, Data Presentation IT-IT Refugee Systems & Applications MG-Leadership PG-Programme Management (project formulation, programme cycles and reporting standards) MG-Project Analysis/Development/Implementation/Management/Coordination UN-UN/UNHCR Interagency Policies, Standards, Programmes, Partnerships, Humanitarian Ops DM-Database Design & Development UN-UNHCR Operations, mandate, principles and policies MG-Coordination MG-Representation EX-Field experience with UNHCR and/or with other humanitarian organizations PR-Individual Case Management PR-Protection-related guidelines, standards and indicators DM-Data collection methodologies MS-Data Collection and Analysis DM-Population census and econometrics DM-Protection Data Management Systems PR-Cluster Information Management Tools, Resources and Approaches PG-Needs Assessment and Response Analysis DM-Data governance, quality assurance and preservation DM-Data Interoperability DM-Data science methodologies DM-Development of and revision of data standards DM-Qualitative data analysis DM-Quantitative data analysis (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 - Accountability Level 3 C002L3 - Teamwork & Collaboration Level 3 C003L3 - Communication Level 3 C004L3 - Commitment to Continuous Learning Level 3 C005L3 - Client & Result Orientation Level 3 C006L3 - Organizational Awareness Level 3 M001L3 - Empowering and Building Trust Level 3 M002L3 - Managing Performance Level 3 M006L3 - Managing Resources Level 3 M005L3 - Leadership Level 3 M003L3 - Judgement and Decision Making Level 3 M004L3 - Strategic Planning and Vision Level 3 X006L3 - Policy Development & Research Level 3 X003L3 - Technological Awareness Level 3 X008L3 - Stakeholder Management Level 3 The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees). Please note that the closing date for vacancies in this Flash Global Data Service is Wednesday 8 April 2020 (midnight Geneva time)
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