World Bank

Resident Representative

World Bank

Job Description

  Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2018, the WBG committed $67 billion in loans, grants, equity investments and guarantees to its members and private businesses, of which $24 billion was concessional finance to its poorest members. It is governed by 189-member countries and delivers services out of 120 offices with nearly 15,000 staff located globally. The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA), which together form the World Bank (WB); the International Finance Corporation (IFC); the Multilateral Investment Guarantee Agency (MIGA); and the International Centre for Settlement of Investment Disputes (ICSID). The WB is organized into six client-facing Regional Vice-Presidencies, several corporate functions, fourteen Global Practices and five Global Themes to bring best-in-class knowledge and solutions to regional and country clients. The WBG Strategy, endorsed by the Governors at the 2013 Annual Meetings, sets a framework to align all WBG activities and resources to the two goals of ending extreme poverty and building shared prosperity in a sustainable manner. To contribute to achieving the two goals, the WBG seeks to build on its comparative advantage and work with public and private partners to contribute to the global development agenda through dialogue and action on development challenges; support clients in delivering development solutions; work as one WBG leveraging the strengths of each institution; and help advance internal and external knowledge exchange and learning, including learning from client and citizen/beneficiary feedback. The Middle East and North Africa Region Vice-Presidency (MNA) serves a population of 355 million living in 20 countries. The mission of MNA is to foster sustainable growth with a focus on job creation and poverty reduction, economic and social inclusion, and good governance. The MNA region has enormous potential, but long-standing problems like power shortages, youth unemployment, and lack of access to finance have conspired to hold back economic growth in the region. The mission of the MNA region is to support the Bank Group’s overarching goals of ending poverty and boosting shared prosperity. A pre-requisite for that is to support efforts towards peace and stability in the Region. The MNA Region is now implementing an ambitious strategy towards that end by a focus on four pillars – “the 4 Rs” – Renewing the social contract; Regional cooperation; Resilience to migration shocks; and Reconstruction and recovery, which apply to different degrees to the various countries in the Region. The World Bank’s Middle East and North Africa Region (MNA) faces challengers, not least ongoing political turmoil and recent conflicts, high youth unemployment, severe water scarcity, high energy subsidy, and human and social development outcomes that been below those achieved by countries at similar levels of income. The Mashreq Department The World Bank Mashreq department (MNC02) is situated at the center of the MNA Region, serving four Middle Income Countries (Iran, Iraq, Jordan, Lebanon) and 1 IDA country (Syria) which comprise a total population of approximately 150 million. Since the establishment of the department, the Country Management Unit (CMU) has been keen on devising projects to cater for the specific development needs of the aforementioned countries through lending, grants, and concessional financing, with total commitments reaching US$6.9 Billion as of June 2020. The Mashreq Department also provides an array of Advisory Services and Analytics (ASAs) to support design or implementation of policies, strengthen institutions, build capacity, inform development strategies or operations, and contribute to the global development agenda. The MNC02 country department is led by a Country Director and managed out of the Beirut regional office, in Lebanon. At the onset of the forced displacement crisis, the Mashreq Department responded swiftly and innovatively to the needs of the refugees and host communities in both countries, acknowledging the nexus between humanitarian and development requirements, and mobilizing resources (IBRD and grant-funded) targeted at alleviating the fiscal pressures incurred in the said countries due to the emergency situation and the soaring demands on basic services by the growing population. The Country Program The Jordan CPF for FY2017–2022 lays out an ambitious agenda for growth, jobs, and greater inclusion, while helping Jordan address the impact of the Syrian crisis. The World Bank Jordan program has significantly expanded over the last 5 years, reaching $3.2bn over 13 active projects. The World Bank played a key role in supporting the Government to develop the Five-Year Reform Matrix on growth and job creation which now underpins the Bank’s and other donor-funded programs. In response to the COVID19 pandemic, the Government has implemented drastic social distancing measures and a full lock down sooner than most countries. While the health impact of the pandemic has so far been contained, the economic impact is expected to be profound, with Jordan likely to experience its worst recession since 1989. The Bank is supporting the Government's multi-sectoral response to COVID 19 through new operations in the health and social protection sectors, and has reprioritized its portfolio and pipeline. Note: This internal requisition is open to WBG and IMF staff only (including short-term and extended term consultants/ temporaries). External candidates are requested not to apply. In case an external candidate applies, their application will not be considered. Roles and Responsibilities The Representative for Jordan will be based in Amman and working closely with the CMU Management team, she/he will report to the Country Director for the Mashreq Department based in Beirut. She/he will be an integral member of the CMU Management Team. The selected candidate will be expected to:
  • Lead and further strengthen the relationship and policy dialogue on a broad range of economic and sectoral issues with the Jordanian governments and key stakeholders. This includes conveying government positions and concerns to the Country Director and Country Teams; clarifying the Bank's advice, perspectives, and policies/procedures as needed, helping both governments and the country teams translate policy objectives into concrete development proposals

  • Manage the portfolio, including working with governments and Bank teams to identify and resolve cross-cutting and systemic implementation issues. Support missions and help maintain a continuous dialogue in key sectors

  • Provide inputs and contribute to CMU product reviews for Jordan

  • Promote effective donor coordination and relations with other development partners and stakeholders. Manage good relations, collaborate and coordinate with the donor community on the ground, UN Agencies and other partners, to strengthen country-led development processes. Build and deepen the process of consultation with NGOs, the private sector, media, state and local governments, academia, and other civil society groups, with the aim of increasing capacity and participation of all levels of society in the development process

  • Identify opportunities for collaboration with other GPs in delivering the work program and ensure good cross-GP collaboration

  • Manages the WB office in Amman and manage its day-to-day operations: (i) ensure the effective formulation of the country office budget proposal and manage the country office’s financial resources effectively and efficiently; (ii) provide input into CMU budget decisions; (iii) manage the country office staff, including the recruitment, evaluation and career development of country office staff

  • Represents the Bank in the country-level UN Security Management System

  • Implements and is accountable for a Country Office/regional security and safety program covering Bank Group personnel (including registered dependents, travelers on Bank Group business, etc.), property, programs and information in the assigned Country Office(s)/region

Selection Criteria
  • Master's degree in relevant field discipline and about 8 years of experience in positions of increasing complexity and responsibility.

  • Sound operational experience, including thorough knowledge of Bank Group policies, programs, and procedures, and exposure to economic and sector work, country strategy.

  • Portfolio management experience and proven competency in implementation support.

  • Broad and deep understanding of the full range of the Bank's financial and advisory products, services and procedures, gained through solid operational experience.

  • Outstanding interpersonal, diplomatic and partnership skills required for building and maintaining collaborative relationships with senior government officials, partners and stakeholders, including experience with donor coordination with the aim of strengthening country-led development processes.

  • Strong strategic orientation in order to link macro and sector strategies as well as lending and non-lending services within a consistent development framework, and to anchor and integrate the overall economic and sector policy dialogue.

  • Strong communication skills, including the ability to speak persuasively and present ideas clearly and concisely.

  • Superior level of resourcefulness, ability to work with considerable autonomy and authority as well as willingness to work under pressure and through the whole spectrum of Bank operational activities, from the strategic level to the resolution of specific implementation issues.

  • Proven ability to work in a collaborative environment with team members and across organizational boundaries.

  • Proven ability to build trust with a demanding client.

  • Country Strategy - Recognized proficiency in playing a central role in and make substantive contributions to the strategy formulation process and related products.

  • Country Program Management - Contributes to preparation, including the story line, of the CMU's annual reporting, budgeting, and business planning, focusing in particular on the Region's performance indicators.

  • Country Operations Knowledge and Application - Ability to providing high quality advice to teams on the appropriate use of Bank policies, procedures and instruments.

  • Stakeholder Engagement - Ability to advance and make substantive contributions to the country dialogue.

  • Country Team Management - Ability to coordinate mechanisms to ensure CMU responsiveness to country team members, including an ability to respond substantively to challenging queries and efficient and effective procedures for routine workflow.

  • Corporate Insight (Organizational Agility) - Ability to represent effectively the country program in interactions with the Board, donors, and shareholders in IDA and IBRD.

  • Client Orientation - Maintains client relationships in the face of conflicting demands or directions and provides evidence-based advice and solutions based on sound diagnosis and knowledge.

  • Drive for Results - Identifies the needed resources to accomplish results involving multiple stakeholders and finds solutions to obstacles affecting key deliverables.

  • Teamwork (Collaboration) and Inclusion - Shows leadership in ensuring the team stays organized and focused, and actively seeks and considers diverse ideas and approaches.

  • Knowledge, Learning and Communication - Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.

  • Business Judgment and Analytical Decision Making - Gathers inputs, assesses risk, considers impact and articulates benefits of decisions for internal and external stakeholders over the long term.

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