United Nations Development Programme (UNDP)

Project Coordinator (Stronger Services for Equal Participation and Inclusive Development Project)

United Nations Development Programme (UNDP)

Job Description

UNDP and UNICEF joint project on “Stronger Services for Equal Participation and Inclusive Development” is designed to assist the Armenian Government in reforming the disability assessment and service provision system by enhancing equitable Access to Services and participation of persons with disabilities in public life. More specifically, the project aims to strengthen the basic service provision system in Armenia through a life-cycle approach and provision of continuous care and support to children and adults with disabilities. This includes habilitation and rehabilitation, health, social and developmental services, all of which are extremely weak or not available in most regions of Armenia. Persons with disabilities (including children with disabilities) have very limited choice when it comes to the needs-based services and support, especially in areas far from capital city.

The first stage of this reform implemented by the Government since 2014 with support from UNDP and UNICEF resulted in the development and establishment of a human-rights based model of disability assessment. Armenia is one of the region’s leading countries that adopted the new model of disability assessment and since 2016 has generated significant expertise and knowledge in this regard that can be leveraged through the region and beyond. However, the next and much bigger effort for the Government now is the development of the service system, without which the reform process will not be complete.

The project will build on the results of the first stage and support development of the service system, focusing on policy framework and service categories, and making equipment and human capital available to serve the needs of persons with disabilities and as well as those of the broader population.

The project will be implemented in partnership with leading international service providers and research and rehabilitation centres from a range of countries, including Russia, Germany, Sweden, Norway and others. These potential partnerships will offer, among other, rich knowledge base, experience and best practices.

Given the rapid development of tech solutions that offer opportunities for equal participation of persons with disabilities in the social life, the project will also explore the possibilities for innovation and testing of new social, digital and AI solutions that could be shared and applied.

To this end, UNDP will seek services of the Project Coordinator (PC) who will be responsible for the day-to-day coordination of the activities, delivery of inputs and outputs of the project, and other related activities. The PC will work under direct supervision of the Programme Manager and overall guidance of the DG and IBM Portfolio Analyst, and in close cooperation with the counterpart institutions.

The PC will work on daily basis to coordinate the joint work with UNICEF and will work in daily contact with the Ministry of Labor and Social Affairs, Ministry of Health and Ministry of Education focal points, for an inclusive management approach.

Duties and Responsibilities
  • Support the Programme Manager in ensuring that progress is made in achieving goals and objectives of the project and other related activities;

  • Ensure timely implementation of the Project activities in daily coordination and with UNICEF focal points for the joint project;

  • Ensure the timely Administration of the project, including its reporting, budgeting stemming from joint work with and based on inputs from UNICEF.

  • Provide substantive technical inputs to the annual workplan and budget; work towards its timely implementation with project partners and beneficiaries; monitor budget implementation and make budget re-alignments/ revisions as necessary;

  • Work towards safeguarding, monitoring and facilitating quality assurance of all the project activities as spelled out in the project document;

  • Monitor progress of implementation of activities and finances using the Results-based Management tools; Ensure effective information flow and exchange within the team;

  • Contribute to the selection of international and national consultants/companies and preparation of procurements and contracting packages in line with the work plans and UNDP rules and guidelines;

  • Work closely and coordinate the work of the national and international experts of the Project;

  • Organize and attend field missions as necessary and draft reports on monitoring site visits;

  • Draft and coordinate the call/request for proposals, including the organization of technical review committees, and capacity assessment of partners; Identify capacity development needs of stakeholders;

  • Keep updated a Mapping of main stakeholders/ partners in the field in the Project target sectors;

  • Coordinate and organize advocacy campaigns, events, trainings, workshops and knowledge products;

  • Support the Programme Manager to coordinate the development/ expansion of knowledge management strategies, methodologies, and products on rule of law, justice and human rights area of work;

  • Identify and synthesize best practices and lessons learned that are directly linked to the implementation of the Project and contribute to their dissemination;

  • Support the Programme Manager to provide substantive inputs to resource mobilization strategies, analyzing and maintaining information and databases on donors and developing database of project profiles for presentation to donors;

  • Draft the long-term support package for the social protection sector, including Covid-19 response and recovery perspectives;

  • Prepare relevant documentation such as project summaries, conference papers, speeches, donor profiles, and participating in donor meetings and public information events;

  • Ensure proper maintenance of the documentation and filing system;

  • Manage the Project contracts outsourced to third parties to ensure timely and due quality of delivery of products and services;

  • Perform financial certification function and provide oversight over the Project transactions;

  • Confirm receipt of goods and services procured, authorize payments from the Project funds, monitor financial status of the Project;

  • Provide support in identification and procurement of services and equipment;

  • Acts as Project asset custodian․

To provide analysis and strategic advice:

  • Support transfer of technical assistance and substantive advice to the working groups and beneficiary institutions in relevant sectors;

  • Assess the situations and propose improvements based on best practice;

  • Promote networking and experience sharing between the Project stakeholders and target groups;

  • Contribute to capacity development and awareness raising of the beneficiaries during interviews, workshops, training events, and conferences;

  • Advise the beneficiaries throughout the Project implementation period;

  • Liaise and establish proper professional relationship with the authorities on national, regional and local level.

To ensure Project visibility through preparation and implementation of a communication strategy:

  • Support the Programme Manager to foster due coordination and linkages of the parallel UNDP projects on service delivery, rule of law, human rights and justice in Armenia;

  • Ensure timely communication and coordination with UNIECF and other Project partners and donors for implementation of the planned interventions;

  • Ensure due information and communication flows for all stakeholders, promote networking and experience sharing between Project stakeholders and target groups;

  • In absence of Programme Manager represent the Project on behalf of UNDP in collaboration with authorities, and other international and local organizations;

  • Support the ROLJHR team in other daily duties and responsibilities as required.


Corporate Competencies:

  • Demonstrates commitment to UN and UNDP’s mission, vision and values.

  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Functional Competencies:

Knowledge Management and Learning

  • Shares knowledge and experience

  • Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills.

Development and Operational Effectiveness

  • Ability to perform a variety of specialized tasks related to Results Management, including support to design, planning and implementation of programme, managing data, reporting.

  • Ability to provide input to business processes re-engineering, implementation of new system, including new IT based systems.

  • Proficiency in professional writing and reporting;

Leadership and Self-Management

  • Focuses on result for the client and responds positively to feedback

  • Consistently approaches work with energy and a positive, constructive attitude

  • Remains positive and composed even under pressure

  • Demonstrates openness to change and ability to manage complexities.

Required Skills and Experience

Education: A minimum of master’s degree in public management, law, social sciences or another related field.


  • A minimum of 5 years of professional experience in the social, human rights sectors, including a strong focus on working with issues related to persons with disabilities;

  • Familiarity with disability assessment processes based on best international practices, with particular focus on ICF (International Classification of Functioning, Disability and Health) is a strong asset;

  • Proven experience in drafting project proposals, strategic and policy papers – experience in project implementation is a strong asset;

  • Good knowledge of International Human Rights framework, the UNCRPD and other regional human rights frameworks;

  • Exposure to a wide range of innovative policy and practical solutions in social, health or other service provision sectors, including the assistive technologies and devices.

Computer skills: Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and database packages, experience in handling of web-based Management Systems.

Languages: Fluency in English and Armenian, good knowledge of Russian is an asset.


  • High level of integrity and professionalism. Demonstrated initiative, tact and high sense of responsibility and discretion.

  • Ability to handle big volume and scope of simultaneous tasks, as well as work under the pressure and in circumstances of diverse interests.

  • Demonstrated strong team spirit.

  • Excellent written and oral communication skills.

  • Result-orientation.


Important applicant information

All posts in the SC categories are subject to local recruitment.

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Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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