FHI 360

Program Officer

FHI 360

Job Description

FHI 360 is a global development organization with a rigorous, evidence-based approach. Our professional staff includes experts in civil society, health, nutrition, education, economic development, environment and research. FHI 360 operates from 60 offices with 4,400 staff in the U.S. and around the world. Our commitment to partnerships at every level and our multidisciplinary approach enable us to have a lasting impact on the individuals, communities and countries we serve–improving lives for millions. FHI 360’s Civil Society and Peacebuilding Department (CSPD) supports citizens to mobilize effectively to influence policy, improve lives, and build peace. CSPB works with civil society to increase its credibility, visibility and effectiveness by building its capacity to:
  • Engage with local government to increase its responsiveness to citizen needs;

  • Solve community problems, engage youth in civic affairs, and provide needed services to citizens;

  • Advocate for social justice, democratic reforms, human rights, and effective policies;

  • Leverage and/or produce media content, such as for online, radio, and television, to promote social dialogue and tolerance; and

  • Promote peaceful solutions to conflict and support peace negotiations.

CSPD seeks at least one Program Officer I with two to five years of professional experience, preferably in international development or with non-profits to perform the following functions to support and backstop current projects as well as new business development. Foreign language proficiency is strongly preferred.

Job Summary:

Provides operational, logistical, and administrative support and limited technical assistance to programs focused on civil society strengthening, governance, peacebuilding, preventing violent extremism, and youth engagement. Collects, compiles, and analyzes information relevant to programs. In addition, supports communication efforts related to program management and execution (i.e., copy edit reports, write factsheets and/or assigned report sections). Ensures compliance with internal and external regulations. Helps ensure adherence to project monitoring and tracking systems for submission of deliverables. Helps review work plans, prepare presentations, and support other related program objectives and deliverables. Supports business development and proposal efforts.

Accountabilities:

  • Provides administrative support to programs, such as: writing, reviewing, and translating assigned reports or project materials, to ensure submission of high-quality deliverables;

  • Provides logistical, administrative and operational support to program management such as troubleshooting, updating work plans, coordinating travel arrangements (if/as permitted) and monitoring program activities;

  • Serves as the liaison for internal units, such as finance, contracts, centers, etc.;

  • Tracks performance against Financial Cost Objective (FCO) ID, project timelines, budget, objectives, and deliverables;

  • Facilitates communication by answering partner inquires and monitoring project websites;

  • Supports implementation and coordination of specific program activities and may conduct research to achieve program goals;

  • Works with Project Manager and assists with developing budgets, proposals, managing grants, project materials, and information;

  • Collects, compiles and analyzes information relevant to the program, as needed and assigned;

  • Provides limited technical assistance and support to program, as requested;

  • Reviews and contributes to work plans for one or many programs;

  • Documents and shares project accomplishments, challenges, and lessons learned among internal and external partners; and

  • Supports business development and proposal efforts through tasks such as: background research, capability statements, etc.

Applied Knowledge & Skills:

  • Working knowledge of concepts, practices and procedures with program design.

  • Strong oral and written communication skills

  • Demonstrated proficiency with Microsoft Office suite software.

  • Ability to problem solves and implements corrective action as needed.

  • Strong organizational and attention detail needed to adhere to project deadlines.

Education:

  • Bachelor's Degree or its International Equivalent in one of the following related subjects:
    • Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences, International Development, Human Development or Related Field.


Experience:

  • Minimum of 2-5 years’ experience supporting or backstopping programs or with program management, US Government rules and regulations.

  • Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.

  • Must be able to read, write, and speak English fluently.

  • Fluency or  proficiency in a second language, especially French, is strongly preferred.

  • Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

  • Overseas experience desired.

Typical Physical Demands:

  • Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other handheld devices.

Supervision Given/Received:

  • Receives general instructions on routine work, detailed instructions on new projects or assignments.

  • Uses independent judgment in determining work-flow and priorities.

  • Typically reports to a Manager/ Associate Director/ Director.

Travel Requirements:

  • No travel at this time

  • If/when COVID-19 restrictions are lifted, travel could be 10%-25%

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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