Our Global Health
Division harnesses advances in science and technology to save lives in poor countries. We focus on the health problems that have a major impact in developing countries but get too little attention and funding. Where tools exist, we support sustainable ways to improve their delivery. Where they don’t, we invest in research and development of new interventions, such as vaccines, drugs, and diagnostics. Our work in Infectious Diseases
focuses on strategies to fight and prevent HIV/AIDS, malaria, tuberculosis, neglected tropical diseases, enteric and diarrheal diseases, pneumonia, and maternal, newborn and Child Health
. These strategies are supported by functional teams that focus on Discovery and Translational Sciences, Innovative Technology Solutions, Vaccine Development, and Integrated Development.
This Program Manager (PM) role will provide Program Management
and operations for the Design
, Analyze, Communicate (DAC) Program. The DAC Program is a new and rapidly growing program run by the Integrated Development (IDEV) team and is focused on ensuring that the Foundation funded clinical studies and trials are optimized for informative outcomes. In order to rapidly identify and develop new medicines and interventions for global health’s toughest problems, we believe it is the responsibility of funders, clinical trial sponsors, regulators, IRBs and physicians to use our best efforts to design, analyze and communicate studies that will frequently and efficiently generate informative results. Tools and approaches for optimizing clinical study designs and protocols are urgently needed to more consistently identify solutions that save and improve lives. In the process, such tools, in the hands of the next generation of researchers, better enable them to design rigorous studies and generate data that will affect policy and practice.
The DAC program consists of both external partnerships and internal services working towards three strategic priorities: funding more informative trials; enabling strategic partners in global health and implementing “DAC tools.” Internally, DAC provides services and tools to the Foundation’s global health program strategy teams: consisting of clinical study review resources and Trial Planning Grants (TPGs). DAC’s clinical protocol review services are applied prior to funding decisions or upon request during an ongoing study. DAC’s TPGs help grantees, in partnership with Program Strategy Teams (PSTs), secure the technical resources they need to plan and execute well-designed studies. The DAC Program also develops, funds and manages external strategic partnerships with global health stakeholders in clinical research to make “DAC thinking” and tools broadly available as a public good.
The PM position is a leadership role focused on establishing operational excellence for implementation of the DAC Program’s people, priorities and processes on a day-to-day basis. You are the “heart” of DAC operations and as such will manage DAC collateral, tools and timelines essential for implementation and expansion of the DAC program. Internally, you will oversee the organization of the DAC Program team and be a key “face of DAC” liaising with the Foundation’s Program Strategy Teams on DAC projects. You will also contribute to the development and management of DAC’s budget, investment and staffing plans that are refreshed each year. Externally, you will liaise with DAC vendors and grantees to ensure contract and grant deliverables are provided on time. The PM will also be a member of the IDEV Team and work closely with members of the business team to manage DAC operations consistent with IDEV’s annual strategy and budget objectives. This role currently is funded for two years, however the possibility to extend as the DAC Program scales its operations exists. The position is located in Seattle, WA and is for 2 years.
Leadership and Culture
- Lead DAC operations with an entrepreneurial spirit and passion for building great customer-centric services.
- Apply design, operations and planning to scale DAC’s implementation consistent with DAC’s 5-year roadmap to integrate DAC thinking, processes and tools into the Foundation’s rhythm of business across the Global Health and Global Development programs.
- Manage a portfolio of clinical studies progressing through a “DAC Process” workflow that centers on DAC’s protocol review and trial planning grant service lines; such management including statistics and visualization of portfolio and individual study progress as well as key milestones.
- Support DAC’s existing protocol review process by managing relationship managers as they provide thought partnership to PI and PST teams, and lead the After-Action Review process to ensure continuous improvement of the DAC program and processes.
- Manage internal and external relationships and project progress for Trial Planning Grants to ensure successful, timely completion while increasing the likelihood recommendations will be implemented and the DAC Program integration to Foundation’s business (e.g., INVEST, PD Workflow) encounters less resistance.
- Monitor projects to develop and maintain DAC processes, tools (e.g., DAT, Salesforce, DAC App), and documents (e.g., governance, templates) ensuring all are current, relevant to DAC Program strategic priorities, and enhance implementation efforts.
- Serve as a member of the DAC Board and plan and facilitate Board meetings.
- Serve as a thought partner to DAC leadership.
- Lead DAC Program Administration including implementing and managing grants and contracts, budget and staff planning and management, drafting DAC Program presentations, collateral, and papers, and maintaining DAC Program vendor lists.
- Onboard and manage DAC Implementation Team members and DAC project manager in a way that fosters the DAC team culture, creates DAC Program champions, and ensures program implementation goals and quality standards are achieved.
We believe that energized people, working well together, fueled by great leadership in an inclusive environment in which they thrive, will do phenomenal things.
Core Knowledge and Skills
- Successful candidates will have work experience as Product or Program Managers in Global Health or a related field (healthcare or pharmaceutical). Experience in start-up health setting also highly relevant
- Motivated, self-starter eager to work on a dynamic, diverse, and fast-paced team
- Strong project, portfolio, and people management skills
- Demonstrated complex program and project planning, management, and implementation skills with a track record of successfully leading or managing multiple projects simultaneously
- The ability to influence and collaborate across all cultures and levels within organizations especially in the context of Change Management assignments
- Ability to act independently to determine methods and procedures for responsibilities
- Experience working with technical detail: high attention and precision in formatting and language
- Experience envisioning, designing, deploying and supporting customer-oriented systems and services
- Ability to manage multiple priorities and apply judgement regarding when to flex to a changing landscape and when to stay the course
- Education and work experience: Masters-level education in science or health-related field (MBA and/or MPh preferred) and seven years of post-graduate program management experience in the healthcare sector. Management consulting experience is a big plus.
As part of our standard hiring process for new employees, employment with the Bill and Melinda Gates Foundation will be contingent upon successful completion of a background check.
The Bill & Melinda Gates Foundation is dedicated to the belief that all lives have equal value. We’re committed to creating a workplace where employees thrive both personally and professionally. We also believe our employees should reflect the rich diversity of the global populations we aim to serve—in race, gender, age, cultures and beliefs—and we support this diversity through all of our employment practices.