Job Description

About Changing the Way We Care (CTWWC)

Changing the Way We Care (CTWWC) will amplify a global movement, operationalized at global, regional and country levels, to prevent children from entering institutions and to place children currently in institutions in safe and nurturing families. The initiative addresses the substantial harm of institutional care to children’s development, protection, and well-being, and promotes positive outcomes for children through family-based care. Catholic Relief Services (CRS), Lumos, and Maestral International (the “consortium”) launched CTWWC in mid-2016 in response to a call for proposals by the MacArthur Foundation under its competition. CTWWC was recognized as a finalist in this competition, and the MacArthur Foundation made an initial commitment of $15M award towards launching the initiative, in addition to funding provided by USAID and the GHR Fou ndation. A scaling and resource mobilization strategy is underway to raise funds to ensure the full program can be implemented.

The CTWWC Program Manager is responsible for CTWWC’s external-facing communications including: playing a critical role in realizing the theory of change related to leveraging demonstration countries for global care system transformation; promoting strategic growth of the initiative; and ensuring good public understanding of the work of CTWWC.

CTWWC has an ambitious influencing strategy aimed at ensuring that commitments are shifted in international development practices, and resources redirected (financial, human, material) towards promoting family care and reducing reliance on orphanages globally. In order to achieve this objective, CTWWC needs to identify, navigate and support a complex system of actors that can all play a role in building and strengthening childcare and protection systems. This involves working with stakehol der groups at global, regional and national levels, focusing on a broad range of actors, including faith, government and civil society. This work takes place across all members of the CTWWC consortium, and includes networks such as the Better Care Network, and Faith to Action. In addition to working across organizations, the influencing work of CTWWC requires a good deal of cross-departmental work within CRS to ensure that the initiative is fully leveraging all parts of the agency. It is also essential that the approach is underpinned by the involvement of children, young people and families with lived experience of separation and care systems. The Director will be responsible for developing and managing an influence and engagement strategy and for providing strategic leadership, oversight and Coordination of a team of CTWWC experts and partners that are responsible for this broader influence work.

CTWWC’s Theory of Change is based on learning and evidence generate d from demonstration Country Programs, and maximizing this learning towards influencing commitments and practice amongst key actors in favor of family-based care. As a member of the CTWWC Senior Management Team, the Director works alongside the CTWWC Technical Director and Senior Monitoring, Evaluation, Accountability, and Learning (MEAL) Advisor to ensure that the CTWWC Learning Agenda meets the needs of the influence and engagement strategy across various levels of the initiative. In particular, the Director provides leadership on: what the learning needs are amongst social actors who are the intended influence audiences and designing appropriate learning products and dissemination methods to effectively reach those audiences. The Director will need to ensure that a broad range of influencing approaches – including evidence-based advocacy, social behaviour change, faith-based outreach, and social and public media communications – work in harmony to achieve CTWWC 19;s mission.

Influence, Learning, and Engagement
* Contribute to Influence and Engagement strategy and the Learning Agenda (based in part on ), annual workplans guidance documents, and reports
* Participate in the Global Learning Team to ensure that the CTWWC Learning Agenda meets the needs of the influence and engagement strategy, across various levels of the initiative, including providing input on the learning needs amongst intended influence audiences and appropriate learning products and dissemination methods to effectively reach those audiences.Support broader influence and engagement activities and colleagues with editing and packaging learning products, in line with CTWWC branding guidelines, in formats suitable for influence audiences
* Support colleagues to plan, organize, promote and monitor external-facing learning events (such as webinars, conference presentations, workshops, podcasts etc.) and other learning products.
* Work with the MEAL team to monitor the existing situation (baseline) and impact of influence, engagement and learning activities in line with the Performance Monitoring Plan

* Master's Degree in Social Work, Communications, or relevant field preferred; additional experience may substitute for some education.
* Minimum of 5 years’ experience in communications, learning, knowledge management and Program Management and required
* Demonstrated ability to write high quality technical and non-technical work for a variety of audiences.
* Demonstrated track record of successfully disseminating information to a variety of target audiences.
* Experience managing processes to collaboratively produce deliverables under tight deadlines and at exceptional quality.
* Experience in managing complex projects across multiple geographies, preferably with an international NGO.
* Experience in Child Protection, care reform, or vulnerable children-focused programming is a plus.
* International field experience preferred
* Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint, Teams), Web Conferencing Applications, information Management Systems (e.g. Salesforce) and Data Visualization (e.g. Power BI) preferred

Required Languages: Fluency in written and oral communications in English is required; Spanish (preferred) or French language ability is a plus.

Travel: 25-30%.

CRS is an Equal Opportunity Employer

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

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