Job Description


The Head of Access to Information (AI Head) leads on the delivery of Bank’s commitments to transparency and disclosure, which are enshrined in EBRD’s Access to Information Policy (AIP or the Policy) and Directive on Access to Information (DIA of the Directive). The AI Head is responsible for directing the effective implementation of the Bank’s access to information framework in all its operations and activities, thereby promoting the Bank’s accountability and good governance, protecting and strengthening the reputation of the Bank, including EBRD’s International Aid Transparency Index and Environmental, Social and Governance (ESG) ratings.

The AI Head is responsible for managing the Bank’s Access to Information function from within the Office of the Secretary General (OSG), but provides advice throughout the Bank on all disclosure-related aspects of the Bank’s operations and activities. The AI Head ensures that this advice is provided in full alignment with the Bank’s Environmental and Social Policy (ESP) and the Bank’s Project Accountability Policy (PAP) in order to ensure consistent and harmonious implementation of the Bank’s three governance policies.

The role interacts with senior management across the Bank, especially in Banking, the Environmental and Sustainability Department, the Independent Project Accountability Mechanism, Communications Department, Office of the General Council, and Treasury. The role serves as a liaison with other internal and external stakeholders: The Board of Directors, the President’s Office, diverse project-affected communities, international civil society organisations, Banking and their clients, and other IFIs

International Organisations. Accordingly, the position demands a level of seniority and expertise commensurate with the importance of the role as acting as EBRD’s representative on transparency and disclosure.


The new EBRD AIP and DIA were approved in April 2019 and came into effect on 1 January 2020. This signifies a new chapter of the Bank’s s transparency and accountability as the Policy and Directive materially increase the Bank’s general level of disclosure, and move the Bank towards alignment with IFI best practice.

The AIP and DIA support broad stakeholder awareness and understanding of, and engagement with, the Bank’s role and its strategies, policies and operations, helping to strengthen public trust in the institution and its mandate within both recipient and non-recipient shareholding countries. The AI Head has a pivotal role in preserving the Bank’s reputation and external accountability; setting and enforcing the Bank’s transparency policies and practices, and investigating and resolving any allegations of non-compliance (appeals under the AIP, and of AIP-related project complaints under the PAP). The AI Head is also responsible for preventing institutional non-compliance with the AIP and DIA, advising on, instituting and monitoring the implementation of team-specific processes to ensure that staff and senior management fulfil their obligation to address the information disclosure requests of external stakeholders in an adequate and timely manner. Matters related to transparency and disclosure of the Bank have a significant external dimension, which requires close and extensive cooperation and coordination with Bank staff, international organisations, project-affected communities, global civil society, and other IFIs.


The AI Head manages transparency and disclosure practices over the entire EBRD mission and its operations. As such, the scale and extent of AI Head’s oversight is defined by the EBRD’s scope and size; the number of projects in relation to which specifications are disclosed; the volume and content of institutional disclosure; the number and nature of information requests, AIP appeals and AIP-related IPAM cases

Starting in 2020, the Bank will be disclosing information on over 600 projects per year, overseeing responses to over 1000 information requests, and dealing with potential appeals and complaints. The AI Head is responsible for the Access to Information Policy Implementation Report in its entirety and produces sections of other external publications of the Bank (the EBRD Sustainability Report, the EBRD Annual Report etc.), noting institutional developments and learnings; typically related to policy enhancements and prevention of non-compliance. Moreover, the AI Head strategically implements compliance assurances processes: not least by designing and managing internal training and external outreach on the transparency and disclosure practices of the Bank. The holder of his post manages the Access to Information function, comprising one professional staff member and an administrative officer, and will report to the Associate Director for Board and Institutional Affairs in OSG.


The AI Head will be responsible for the leadership and strategic direction of the Bank’s transparency efforts, for the oversight of disclosure-related practices, stakeholder outreach, staff briefings and other internal coordination. In particular, the AI Head:

  • In consultation with the Associate Director Board & Institutional Affairs, establishes and pursues the Bank-wide vision, goals and strategies on transparency and disclosure.

  • Designs the Bank-wide access to information framework and ensures the operationalisation of the AIP and DIA across the Bank.

  • Acts as an EBRD spokesperson on Access to Information matters, representing the EBRD in high profile international fora (the UN ECE Aarhus Convention Secretariat meetings, annual meetings of IFI Working Group on Transparency and Disclosure) as well as the Board of Directors and at Annual Meetings of the Bank.

  • Advises the Bank and the Board on transparency dimensions of the Bank’s accountability and reputational risks of institutional and project-level disclosure as well as on thematic issues/trends related to the transparency and disclosure and the IFI best practices.

  • Ensure fulfilment of the accountability principle of the AIP by means of disclosing the Bank’s institutional and project level information in an effective, efficient and consistent manner. This includes responding to information requests in a timely and meaningful way, addressing AIP appeals and any IPAM cases that may arise from AIP issues.

  • Provides secretariat services for the Information Appeals Panel, and manages its decision-making processes.

  • Develops recommendations for institution-wide learning, and (where necessary) process adjustment, at project, procedural and systemic level by supervising and coordinating reviews of the Policy and Directive and reporting to the Bank’s Board of Directors, its shareholders and external stakeholders on annual implementation of the AIP.

  • Devises and oversees the delivery of a staff training programme / communication package regarding implementation of the AIP, including monitoring of impacts and taking action on feedback.

  • Assures and controls quality of all guides and overviews prepared for clients and civil society stakeholders in relation to the AIP, and general disclosure practices.

  • Maintains constructive and collaborative working relationships with ESD, IPAM, OGC, senior management, the Board, international civil society, clients and project-affected communities.

  • Manages the Access to Information function and provides training to its staf

Qualifications and Skills:

  • Excellent written and oral communications skills in English.

  • Capacity to develop and maintain relations with internal and external stakeholders with diplomacy and tact, including those in member countries.

  • Significant relevant professional experience in information disclosure. Experience in banking, environmental and social issues, governance, and policy implementation are all distinct advantages.

  • Computer literacy, comfortable with Microsoft Office suite.

  • Self-motivated, focused, detail-oriented and able to manage and work efficiently to competing deadlines.

  • Ability to work well autonomously and to coach, mentor and lead a team.

  • Advanced relationship management and negotiation skills.

  • Ability to interface with business on technical matters using clear language.

  • Strong interpersonal and intercultural skills.

  • Master’s degree preferred

Beneficial Experience and Knowledge:

  • Knowledge of operations and issues across Banking, ESD and IPAM is advantageous.

  • Experience with or knowledge of internal project-related documents (for example, PSDs, Board reports, OPAs).

  • Expertise on the application of governance policies within large organisations.

  • Familiarity with DTM, BoldNet, PMM, Data Warehouse and other similar data platforms

  • Familiarity with the successful conduct of IT projects.

  • Practical experience of policy review, revision and implementation.

  • Able to communicate effectively in more than one official language of the EBRD.

Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working.

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