UN Offices

PMU Monitoring, Evaluation and Reporting Officer

UN Offices

Job Description

Eight years into the crisis, Syria still witnessing massive damage to every aspect of life and livelihood. The scale, severity and complexity of needs across Syria remain overwhelming. An estimated 11.7 million people were in need of humanitarian assistance as of the end of 2018. An estimated 6.2 million people remained internally displaced. Close to 1.4 million displaced people – mostly IDPs – reportedly returned home spontaneously during the same period. Whilst there has been a reduction in violence in many parts of the country over the past year, the needs remain huge. This crisis has also had a devastating impact on Syria’s economy, infrastructure, services and social fabric. Since the outbreak of the crisis in 2011, Syria has dropped in the Human Development Index from 113 to 173 out of 187 countries, placing Syria in the bottom tenth percentile globally. Six UN Organizations have developed a Joint Programme to Strengthen Urban and Rural Resilience and the Conditions for Recovery in Syria, with a current budget of US$ 28 million over a period of two years. The Joint Programme (JP) enables the participating UN organizations to respond to people’s needs in the dynamic Syria context with the required early recovery and resilience programming that supports basic social services provision and livelihoods, while facilitating social cohesion and supporting the resolution of local disputes. To support the effective implementation of the programme, the UN Resident Coordinator’s Office is looking to recruit a Monitoring, Evaluation and Reporting Officer. Under the guidance and direct supervision of the Joint Programme Manager, and as part of the Programme Management Unit (PMU), the Monitoring, Evaluation and Reporting Officer will be responsible for the monitoring and providing quality assurance and timely reporting, and ensuring that the Joint Programme activities result in the achievements of its planned outputs in a cost effective and timely manner. He/She will Design and implement the M&E framework; prepare quarterly progress and annual progress reports as well as final report working closely with Participating UN Organizations; and document lessons learned from the Joint Programme and share best practices to guide implementation and comparative experiences. The Monitoring, Evaluation and Reporting Officer will work in close collaboration with Joint Programme Manager, Communications and Advocacy Officer, UN organizations, national stakeholders and donors. Duties and Responsibilities Design and establish a Joint Programme Monitoring and Evaluation Framework focusing on achievement of the following results:
  • Design and establish a Joint Programme Monitoring and Evaluation Framework;

  • Coordinate implementation of program’s M&E activities among all M&E staff from different agencies and develop strategies and tools for data flow;

  • Prepare annual M&E plan and review it at least quarterly;

  • Data Collection, data Analysis and design of survey and questionnaires to collect data, including at community level, as needed;

  • Develop and regularly reviews the tools for monitoring and evaluation and make adjustments to facilitate objective measurement of indicators included in the Joint Programme;

  • Monitor, evaluate and update risks and provide recommendations for mainstream means to address risks. In particular, monitor and ensure compliance for risk control in strict accordance with due diligence assessments, contribution agreements and the Joint Programme documents;

  • Provide support and serve as focal point for JP audits and evaluation in consultations with UN Organizations;

  • Establish and develop a functional and appropriate feedback mechanism that can input into Programme designing and implementation to ensure accountability to all stakeholders

Prepare quarterly progress, annual progress and final reports focusing on the achievement of the following results:
  • Prepare high-quality JP progress reports (quarterly and annual) in strict accordance with contribution agreements, the JP documents and UN policies, procedures and requirements in advance of due dates. Reports will be based on the M&E plan and overall framework, including results, partnerships, issues/concerns, risks and lessons learned;

  • Ensure reporting is in accordance with donor requirements;

  • Prepare presentations for the Joint Steering Committee on the progress of the JP implementation and achievements;

  • Any request task required by JP manager.

Document lessons learned from the Joint Programme and share best practices focusing on achievement of the following results:
  • Compile lessons learned and best practices;

  • Share information among Participating UN Organizations and stakeholders;

  • Share JP knowledge products through networks or global think-tanks.

Impact of Results The key results have an impact on the overall efficiency in undertaking the Joint Programme activities. In particular, the key results have an impact on timely and high-quality reporting, including accurate analysis, in full compliance with UN rules and regulations and contributions agreements; and efficient M&E system that allows taking timely and effective decisions and implementation of the Joint Programme. Competencies Professionalism:
  • Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection.  Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and Organizing:
  • Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

  • Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

  • Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

  • Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

  • Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Client Orientation:
  • Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Commitment to Continuous Learning:
  • Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Technological Awareness:
  • Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Required Skills and Experience Education:
  • Master's degree in social sciences (international development, development studies, political economy, and public policy) or a related field.

  • First level University degree (Bachelor’s Degree or equivalent) with an additional 2 years of qualifying experience may be accepted in lieu of the advanced university degree.

  • A minimum of 5 years of relevant professional working experience in reporting, monitoring and evaluation including data collection and analysis including socio-economic issues and related policy matters. This should include experience in designing questionnaires and surveys for the collection of qualitative and quantitative data. Besides, experience in proposal development, donor reporting and results based monitoring and evaluation is required.

Language Requirements:
  • Excellent command of written and spoken English and Arabic.

  • Excellent skills to writing analytical and results based reports.

Additional Requirements:
  • National Professional Officers are national of the country in which they are serving, and their functions must have a national context, i.e. functions that require national experience or knowledge of the national language, culture, institutions, and systems. Experience leading inter agency or inter partner Coordination processes will be an advantage.

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