United Nations Children's Fund (UNICEF)

Parenting Support Consultant

United Nations Children's Fund (UNICEF)

Job Description


The purpose of the consultancy assignment is to technically assist the NPSC in overseeing the delivery, Coordination and Monitoring and Reporting of fully resourced and high-quality parenting helpline services, tailored to meet the needs of parents with children from various age groups.

Location of Consultancy:  Kingston, Jamaica

Duration:  5 Months

Anticipated Start Date:   July  2020

Anticipated End Date:     November 2020

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

How can you make a difference?


The Consultant will complete the following tasks:-


1.  Support the effective coordination and day-to-day operation of helpline services

2.  Support the monitoring and reporting of helpline services

3.  Contribute to the long-term sustainability of parenting helpline services

4.  Support Knowledge Management and Capacity Building;

To qualify as an advocate for every child you will have:-


  • An advanced university degree in one of the following fields is required: social and behavioral science, psychology, education, communication, or another relevant technical field.


  • A minimum of five (5) years relevant professional experience, preferably in the area of parenting support programming, communication for social/behavioral change and/or violence prevention

  • Experience of working in close collaboration with government institutions and UN agencies preferred.

  • Demonstrated experience in the development of Monitoring and Evaluation frameworks.

  • Demonstrated ability to research, analyze, evaluate and synthesize information.

  • Ability to express clearly and concisely, ideas and concepts in written and oral form..

  • Fluency in English is required.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.


Before commencing work, a consultant or individual contractor shall submit a statement of good health and take full responsibility for the accuracy of that statement, including confirmation that he or she has been informed of the inoculations required for the country or countries to which travel is authorized. Consultants and individual contractors shall assume all costs that may occur in relation to the statement of good health.

Consultants and individual contractors are required to certify that they are covered by medical/health insurance.


UNICEF reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs is incomplete, not delivered or for failure to meet deadlines and completion of all mandatory trainings. Performance indicators against which the satisfactory conclusion of this contract will be assessed include: timeliness/quality of submission and responsiveness to UNICEF and counterpart feedback.

Property Rights:

UNICEF shall hold all property rights, such as copyright, patents and registered trademarks, on matter directly related to, or derived from, the work carried out through this contract with UNICEF.


Consultants and Individual contractors, even those working from home, must complete the following online courses prior to signature of contract.  All certificates should be presented as part of the contract.

  • Ethics and Integrity at UNICEF https://agora.unicef.org/course/info.php?id=1289 

  • Prevention of Sexual Harassment and Abuse of Authority https://agora.unicef.org/course/info.php?id=114

  • Sexual Exploitation Abuse (PSEA) https://agora.unicef.org/course/info.php?id=7380 

Consultants and Individual Contractors must complete the following course before commencement of any travel on behalf of UNICEF. 

  • BSAFE Security Training https://agora.unicef.org/course/info.php?id=17891      

Any consultant or individual contractor who is issued a UNICEF email address must complete the following courses no later than 30 days after signature of contract. 

  • UN Human Rights and Responsibilities https://agora.unicef.org/course/info.php?id=2128 

  • UNICEF Information Security Awareness Course https://agora.unicef.org/course/info.php?id=12037 

  • Fraud Awareness https://agora.unicef.org/course/info.php?id=18439


To apply, click on the Apply link found either at the beginning or at the end. The application package should include the following:

  1. A cover letter and detailed curriculum vitae including three (3) relevant references 

  2. Financial Cost for this  consultancy 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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