Danish Refugee Council (DRC)

Outreach Worker (Community Based Protection - 3 Vacancies)

Danish Refugee Council (DRC)

Job Description

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide Emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with Local Communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. DRC has been operating in the Middle East and North Africa (MENA) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Algeria, Libya/Tunisia, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman. DRC has 17 offices and approximately one thousand staff members across the MENA region. Following an internal HQ restructuring, from 1st January 2018 the region is focusing on the Middle East, hence Algeria, Tunisia and Libya will transition to a new region during the course of 2018, while Yemen will join the Middle East region. About the job The Outreach worker will work under the guidance of the Protection Assistants for the Danish Refugee Council to implement the protection objectives in support of IDPs and returnees to cope with the impact of displacement. Activities implemented include a wide range of psychological support interventions, life-skills and a series of awareness sessions on social and legal issues related to displacement and monitoring of protection trends and concern prevailing in the project site. Responsibilities: Service Provision:
  • Identify and invite community members to participate in the activities and projects of the Danish Refugee Council - psychological support interventions, life-skills and awareness sessions on social and legal issues and protection monitoring.

  •  Logistical preparations for activities such as preparing the tools used in the activities and identify the safe places of the events.

  • Conduct Community Mobilization and assist in scheduling events with community leaders.

  •  Support the implementation of focused discussion groups and record the names of participants / participants in the activities on a daily basis, including the names and preparation of attendance in the attendance paper.

  • Adhering to the Code of Conduct of the Danish Refugee Council, which signed separately from the contract while maintaining complete confidentiality regarding participants and workshop.

  • Maintain all machines and tools used in the activities that are owned by the first party (DRC) after completion of the project period.

  • Provide referral linkages for families in need of other forms of support or special assistance in Coordination with the Protection Assistants.

Monitoring and Reporting
  • Ensure Data Collection tools are utilized and completed adequately – attendance list, registration lists etc.

  • Prepare a monthly and weekly reports Danish Refugee Council's report form to alert or inform protection assistants about protection issues in the community.

Coordination and representation
  • Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers who access the center.

  • Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders

  • Maintain positive work relationship within the team, and promote team-building efforts in coordination with the CBP Officer.

  • Ensure respect of DRC Code of Conduct.

  • Participate in training and coaching as required on services, relevant SOPs, and the data filing and storing procedures.

  • Any other duties relating to the nature of the job as directed by the CBP Officer.

About you Experience and technical competencies:
  • 6 months -1  years of experience in protection related work

  • Experience in the delivery of community programs, and interaction with vulnerable groups, including children

  • Understanding of basic Psychosocial Support concepts; previous training in these areas strongly preferred

  • Ability to discuss sensitive issues with respect and empathy

  • Ability to maintain confidentiality and respect for clients at all times

  • Excellent interpersonal and problem-solving skills, creativity and flexibility

  • Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail

  • Flexibility in working overtime when needed

  • Willing to collaborate with and support people from different ethnic groups and different religions

  • Demonstrated interest in humanitarian work and supporting people effected by conflict

  • Training on General Protection and Psychosocial support

  • Fluency in Arabic is a required

  • Ability to communicate and write clearly in English is desirable

  • Secondary school

In this position, you are expected to demonstrate DRC’ five core competencies: Striving for excellence: You focus on reaching results while ensuring an efficient process. Collaborating: You involve relevant parties and encourage feedback. Taking the lead: You take ownership and initiative while aiming for innovation. Communicating: You listen and speak effectively and honestly. Demonstrating integrity: You act in line with DRC’s vision and values. We offer Contract length: 6 months Level: J Start date: 1 Feb 2020 Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates/ Nationals; please refer to drc.ngo under Vacancies. Application process Interested? Then apply for this position by clicking on the apply button. All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. Closing date for applications: 19/January/2020 Please note: that given the urgency of vacancy the position may be filled before the due date ’’Shortlisting will be on rolling bases’’. If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport. For further information about the Danish Refugee Council, please consult our website drc.ngo.
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