Job Description

VACANCY NOTICE (VN) Open to Internal and External Candidates Position Title: Operations Assistant Duty Station: Floriana, Malta Classification: General Service Staff, Grade G4 Type of Appointment: One year fixed term, with possibility of extension Estimated Start Date: As soon as possible Closing Date: November 25, 2019 Reference code : VN 2019 53 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates. Context: Under the overall supervision of the non-resident Director, Coordination Office for the Mediterranean, Chief of Mission for Italy and Malta, Representative to the Holy See, and the non-resident IOM Malta’s Officer in Charge seated in Rome, and under the direct supervision of the Senior Project Assistant – SPA (Project Manager, AVRR), the incumbent will be acting as Operations Assistant and will have the following duties and responsibilities in the framework of the AVRR project: Core Functions / Responsibilities:
  1. Assist in the implementation of the activities of the AVRR project, in accordance with IOM’s policies and standard operating procedures in the field of AVRR, as well as donor requirements.

  2. Assist with organizing and carrying out outreach activities in closed and open reception centres as well as in the community, in order to disseminate information about AVRR and the services available under the project among the target group, as well as assisting with informing the network of IOM partners and stakeholders in Malta on AVRR in order to facilitate access of the target group to the AVRR scheme.

  3. Assist the SPA with the development of AVRR information materials and tools (leaflets, posters, postcards, booklets, video), as well as with informal translation, Design, printing and production arrangements, as needed.

  4. Provide general counselling to potential and actual AVRR applicants in Malta on existing options for voluntary return and reintegration opportunities in their countries of origin.

  5. Arrange interpretation/cultural mediation services to facilitate the implementation of project activities, including outreach and counselling, when required.

  6. Contribute to maintaining good working relations and communicate with relevant Maltese authorities and diplomatic representations, in particular in relation to obtaining clearances and travel documents for AVRR applicants.

  7. Register returnees’ data in the IOM database, MiMOSA system, and arrange returnees’ travel to the final destination in the country of origin, inform relevant services at IOM Headquarters, IOM Missions and Maltese authorities on departures.

  8. Organize pre-departure formalities, such as preparing necessary documentation and pre-departure cash allowances, and, in coordination with IOM Missions in transit countries and in countries of origin, arrange for the provision of assistance to returnees during travel and upon arrival (including reintegration assistance).

  9. Provide departure assistance at the Malta International Airport, in coordination with relevant Maltese authorities; including disbursement of pre-departure cash allowances.

  10. Set up specific return arrangements for AVRR returnees in situations of vulnerability, including persons with medical needs, and ensure provision of assistance tailored to their necessities.

  11. Assist the SPA in following up with relevant IOM Missions in countries of origin on the implementation of reintegration plans as well as reintegration monitoring of AVRR returnees assisted through the project.

  12. Upload the claims for reimbursement on the donor’s Migration and Security Information System (MSIS) and provide support in the preparation of project’s financial and narrative reports.

  13. Perform such other duties as may be assigned.

Required Qualifications and Experience Education High school diploma or equivalent with a minimum of 4 years of relevant professional experience; or University degree in Political or Social Sciences, International Relations, Law, Human Rights or a related field from an accredited academic institution with 2 years of relevant professional experience. Experience Relevant experience working with migrants in migration assistance and counselling. Experience liaising with governmental and diplomatic authorities, international institutions and NGOs is an advantage. Work experience in an international context is an advantage. Languages English (fluent). Knowledge of French and/or any other language is an advantage. Required Competencies Values
  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1
  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Other Internals of the Organization and NMS candidates, as well as external female candidates, will be considered as first-tier candidates. This vacancy is also open to second-tier candidates. The appointment is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. IOM Personal History Form
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