North Atlantic Treaty Organization (NATO)

Nato Chief Information Officer and Director Of The CIO Office

North Atlantic Treaty Organization (NATO)

Job Description

  1.         SUMMARY The NATO Chief Information Officer (CIO) function brings Information and Communications Technology (ICT) coherence across the NATO Enterprise’s 41 civil and military bodies and more than 25,000 users.  The incumbent is the Director of the CIO Office and is known as the NATO Chief Information Officer. S/He is appointed by the Secretary General with delegated authority to execute CIO business on his behalf and reports to the Secretary General through the Director of the Private Office. The CIO Office is an integrated staff organization comprising members of the International Staff (IS) and the International Military Staff (IMS). The CIO Office is administratively linked to the Defence Investment (DI) Division, this may change in accordance with the evolution of the responsibilities and structure of the CIO Office. The NATO CIO is empowered to realize the Allies’ vision for the NATO Enterprise. S/he is accountable to the Secretary General and is responsible for the development of Enterprise directives and advice on the acquisition and use of information technologies and services, considering the implications of independent initiatives on the Enterprise. The NATO Enterprise is managed as a federation with a CIO Senior Executive Group, chaired by the Secretary General, established to coordinate and to address enterprise-wide ICT matters. The successful candidate will join NATO at a time of substantial change for enterprises as a whole. Key challenges facing the successful candidate will likely include:
  • Establishing a new CIO function for NATO. The CIO will need to work collaboratively across the NATO Enterprise to implement this function, influencing and engaging with senior leaders to deliver this significant change programme for the Alliance and drive coherence across 41 separate NATO civil and military bodies. 

  • Aligning culture with NATO strategy. The CIO will need to use a wide variety of tools to enable a coherent, harmonised, transparent and effective approach to the way the NATO Enterprise delivers ICT capabilities and services to meet the needs of the Alliance and improve the organisation’s resilience.

  • Adapting and adopting new technologies. As new technologies present both opportunities and challenges to NATO, the CIO will need to set the conditions to enable the exploitation of emerging technology while remaining laser focused on improving the NATO cyber defence posture. Moreover, the COVID19 pandemic that has added a new dimension in terms of ways of working, will require the CIO to be ready to advise the Enterprise in how to adapt to match user expectations at the speed of relevance.

Candidates are expected to attach to their application form A4 pages summarising their views about these (and other possible) challenges (challenges per page), and how they would address them if selected for the position.   2.         QUALIFICATIONS AND EXPERIENCE ESSENTIAL The incumbent must:
  • hold an advanced university degree (Master’s degree or equivalent) in a relevant field from an institute of recognised standing;

  • have at least 15 years’ relevant and progressively responsible experience, of which at least 10 must be in sizeable governmental or industry-leading organisations, leading large, cross-functional teams;

  • possess substantial experience managing enterprise-wide programmes, involving multiple stakeholders and Change Management;

  • have proven experience in consensus building, combined with strong negotiation and influencing skills at senior-level, with key stakeholders across the organization and within complex contexts;

  • have experience in ICT strategic management

  • have experience leading, guiding, and developing a diverse team of professionals in a large, complex environment;

  • be conversant and have an up-to-date knowledge of current techniques and advances in the field of ICT; and

  • possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one and II (“Elementary”) in the other.

DESIRABLE The following would be considered an advantage:
  • experience as a CIO of a large and complex private or public organization;

  • proven experience or demonstrated capability in leading ICT transformational initiatives in complex and dynamic environments; and

  • deep understanding of current and emerging technologies and how enterprises are employing them to drive digital business.

  • A level of the second NATO official language higher than “Elementary” would be considered as an asset.

3.         MAIN ACCOUNTABILITIES Policy Development On behalf of the Secretary General, develop Enterprise directives to enable the Secretary General to execute her/his role as Enterprise Coherence Authority. Participate in and contribute to overall NATO Enterprise strategy development, to leverage ICT across the business. Direct and influence ICT policy and directives development including cyber defence. Provide Enterprise oversight on cyber security issues, and, in close coordination with all relevant NATO civil and military bodies, work towards the continual improvement of the NATO Enterprise cyber hygiene and cyber defence posture.   Stakeholder Management                        Promote and encourage cooperation among NATO Enterprise bodies, ensuring coherence, integration and alignment with NATO goals and objectives. Engage and consult with all management authorities with regards to requirements, capital investments, operation, maintenance and disposal of the NATO Enterprise’s ICT capabilities and services. Develop and maintain close relationship with the NATO Communications and Information Agency. Develop close cooperation and working relationships with stakeholders, including the Consultation, Command and Control (C3) Board, the Agencies Supervisory Boards, the Cyber Defence Committee, the Military Committee, the Security Committee, the Resource Planning and Policy Board, and other relevant senior policy committees and boards.   Planning and Execution Assist the Secretary General in exercising her/his NATO Enterprise Coherence Authority role and respond with agility to changing NATO priorities. Provide strategic direction and oversight for the design, development, and operation of the NATO Enterprise architecture.   Expertise Development Provide senior assistance, advice and recommendations on ICT capabilities and services, including technological trends, long-term planning and prospects for cooperation. Participate in and contribute to the assessment of external digital opportunities and threats, and advice on NATO Enterprise ICT capabilities and services required.   Financial Management Plan, manage and ensure financial accountability of the annual budget of the CIO Office, including its programme of work.   Representation of the Organization Represent and communicate NATO ICT policies and goals within NATO and at public events on behalf of the Secretary General. As a member of the Senior Executive Group and, in the absence of the Secretary General, s/he may be called to chair the group. Serve as Chair of the NATO Information Management Authority (NIMA) Executive Body (NIMEX) and of the NATO Public Key Infrastructure Management Authority (NPMA). Serve as Communication and Information Systems Operational Authority (CISOA) for NATO Enterprise-wide aspects. S/he is a member of the Cyber Defence Management Board (CDMB).   Organisational Efficiencies Identify and enable more cost-effective and innovative shared solutions across the NATO Enterprise. Drive the development of shared solutions and ensure its compliance to enterprise technology standards, governance processes and performance metrics.   People Management Lead the team of the international civilian and military staff of the Office. Ensure the development of staff through sound and inclusive management principles. Create a motivating and effective workplace. Champion diversity and inclusion, provide in-depth mentoring, coaching and training opportunities and be available to offer guidance at critical moments. Monitor and promote performance by ensuring that common standards are applied across the team and by fostering continuous improvement.   Vision and Direction Develop strategic goals and objectives for the CIO Office, aligned with NATO’s goals and objectives and with the Alliance’s C3 Strategy. Engage with the Enterprise network to enhance the coordinated execution of the Alliance C3 Strategy. Provide direction on what emerging technologies trends are to be assimilated, integrated and introduced within the NATO Enterprise.   Perform any other related duty as assigned.   4.         INTERRELATIONSHIPS The incumbent has delegated authority from the Secretary General and regularly works with the Office of the Secretary General. The CIO Office is administratively linked to the Defence Investment (DI) Division and the incumbent reports to the Secretary General through the Director of the Private Office. S/He works closely with Assistant Secretary General for Defence Investment, Director General International Military Staff and is required to operate and engage with senior military and civilian stakeholders across the whole of the NATO Enterprise and Senior Leadership in relevant international organisations. The initial Chief Information Officer office will initially comprise eight people with capacity for future growth. Direct reports: 6 Indirect reports: 2 5.         COMPETENCIES The incumbent must demonstrate:
  • Achievement: Demonstrates decisiveness based on solid considerations and trade-offs;

  • Change Leadership: Champions change;

  • Conceptual Thinking: Creates new concepts;

  • Developing Others: Provides in-depth mentoring, coaching and training;

  • Impact and Influence: Uses complex influence strategies;

  • Initiative: Plans and acts for the long-term;

  • Leadership: Communicates a compelling vision;

  • Organisational Awareness: Understands underlying issues; and

  • Self-Control: Stays composed and positive even under extreme pressure.

6.         CONTRACT   Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years. Contract clause applicable: This is a senior post of specialised political nature in which turnover is required for political reasons. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further period of up to 3 years.  The maximum period of service in this post is six years. If the successful applicant is seconded from the national Administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. 7.         RECRUITMENT PROCESS Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
  • For NATO civilian staff members only: please apply via the internal recruitment portal (for more information, please contact your local Civilian HR Manager);

  • For all other applications:

Please note that at the time of the interviews, candidates will be asked to provide evidence of their education and professional experience as relevant for this vacancy. Appointment will be subject to receipt of a Security Clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser. More information about the recruitment process and conditions of employment, can be found at our website ( 8.         ADDITIONAL INFORMATION NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements. The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours. The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements. Please note that the International Staff at Nato Headquarters in Brussels, Belgium is a non-smoking environment. *Salary value as per 2020. Subject to future adjustments in accordance with North Atlantic Council decision.
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