International Federation of Red Cross and Red Crescent Societies (IFRC)

National Society Logistics Development Regional Coordinator

International Federation of Red Cross and Red Crescent Societies (IFRC)

Job Description

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality. Organizational Context The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat. Aiming to foster collaboration, learning, mutual support and guidance harmonisation, a dedicated working group for support in Logistics Development was established in 2018 among National Societies, the IFRC and the ICRC. One of the deliverables of that group is a common Movement approach for National Society Logistics Development (NSLD), aligned to the National Society Development Framework, IFRC 2013. It relies on 10 principles to guide a process that aims to have the Host National Society in the centre, driving its own development—a customised solution to the specific needs of each NS— with a coordinated external support—when needed— from other Movement members and non-Movement partners, while considering logistics as a support function that should be part of an integrated National Society-wide development plan. The NSLD approach is primarily a change process by which it is envisioned that National Societies have adequate logistics capacities and resources to support its mission of delivering protection and assistance services to people who are vulnerable in their territories, as auxiliary to the public authorities in their humanitarian work. It is part of a broader IFRC approach to accompany National Societies on their own journeys of institutional development and strengthening, ensuring that they are not only effective today, but that they are influencing – and prepared for – the future. A shared common methodology enables interoperability among Movement members, pooling resources together, complementing and supporting National Societies in a more efficient way, depending on which organisation is best placed in each specific country or context. The IFRC’s Asia Pacific Regional Office works in support of 38 National Red Cross & Red Crescent Societies. Through its Country Cluster Support Teams and Country Offices, it provides coordination, financial and Technical Support for disaster operations and longer-term development programmes throughout the region. There are about thirteen (13) National Societies who have engaged or expressed their interest to strengthen their logistics capacity to be better prepared and respond to disasters while contributing to the overall organisation’s sustainability. Job Purpose The main purpose of the National Society Logistics Development regional Coordinator is three-fold:
  1. Promote the new NSLD approach across Movement members in the region and provide technical support.

  2. Coordinate among Red Cross Red Crescent Movement members: Proactive scoping of National Societies’ needs in the region for Logistics Development, looking to match them with available capacity/ resources in the Movement.

  3. Coordinate with other National Society Development processes: Establish interlinks with other National Society Development and Preparedness processes (ex. OCAC, PER), advocating National Societies to define holistic Development Plans.

While developing organisational capacities is envisioned to take place through a long-term timeframe, the programme does also accommodate immediate short-term support requested by National Societies in response to on-set disasters or humanitarian crises as well as ad-hoc short-term support to logistics bottlenecks in on-going operations they might face. Releasing those blockages might result in a positive quick impact on programmatic activities, resulting in a more efficient/effective service provide to service users and population in general. That could be an ideal entry point for long-term engagement, by building trust with the management of the National Society based on tangible results from a support request to the IFRC. Based in Yangon, Myanmar the selected candidate will be supervised from Kuala Lumpur by the Head of the Supply Chain Management unit for the Asia Pacific Regional Office who will avoid that too many ad-hoc sudden requests do affect the longer term Capacity Development programme. Emergency response support –either remote or in-country deployment– should be considered as a surge capacity using around maximum 20% of the Regional Delegate’s workload, covering the immediate gap until additional surge resources are mobilised. This role will partner with IFRC country offices and country cluster teams, National Societies and the ICRC to influence change. Job Duties and Responsibilities This role should empower National Societies to drive their self-development, providing technical advice on different feasible options for decisions to be made by the project champion in the National Society (or steering committee, if applicable). NS Logistics Development promotion, advice and defining regional plans
  • Champion the promotion of the National Society Logistics Development approach in the Asia Pacific region, both at regional and country levels in the IFRC, NS and ICRC. Promote regionally the importance of having National Societies as local actors with a strong-enough capacity to support efficient and effective humanitarian assistance delivery.

  • Partner, collaborate and coordinate efforts with key stakeholders to influence change, including harmonisation with other Capacity Building initiatives undertaken by other IFRC programmes/support services.

  • Link the operational support and preparedness of the regional HSSCM and other active Movement partners in the region with long term capacity development.

  • Map relevant NS reviews (ex. Real-Time Evaluations, DREF reviews, project evaluations, etc) undertaken in the region that include references related to the supply chain/logistics function. Produce a trend Analysis at regional level. Compile actions taken by NS in response to those reviews.

  • Establish and keep a remote link with those NS interested in the NSLD through the different phases (orientation, assessment and build of a NSLD plan, securing resources and implementing a NSLD plan, review), providing technical advice to the different stakeholders involved in that change process (HNS, IFRC country/CSST teams, PNS, ICRC).

  • Ensure process quality by adhering to the guiding principles agreed in the Movement approach and properly adjusting the common standard methodology to the specific context of each NS.

  • Support Movement partners in the implementation of the NSLD approach. Provide follow-up/review visits to NS, if required by the different countries.

  • Coach, mentor, train and support remotely Movement Logistics Development resources, with in-country participation when required.

  • Identify resource needs to implement Logistics Development projects and funding opportunities. Support IFRC country offices with fundraising activities.

  • In coordination with a global working group, support the development, harmonisation and enhancement of the tools to promote the NSLD approach, undertake scoping missions, assess NS end-to-end supply chain needs and existing capacity, Design logistics development plans and manage the implementation of those plans and related projects. Capture any significant customisation to the standard NSLD methodology or specific tools developed at country level. Share learning from any customisation done in the region.

  • Support the regional HSSCM preparing a yearly plan (that is integrated with other operational support and preparedness activities in the region) and support creating regular progress reports and building a NSLD regional strategy, if needed.

Establish and promote a regional peer support network
  • Leverage on existing networks in the Asia Pacific region to set-up and energise a dedicated network of National Society focal points where practitioners could request and provide support, knowledge and resources about logistics capacity building (logistics focal points, procurement focal points, fleet management focal points, supply chain focal points, Communities of Practice, online collaboration platforms, repositories of documents and guidelines, etc).

  • Produce regional newsletters about NSLD.

  • Develop a regional network of Logistics Development ambassadors and change agents in the National Societies. 

  • Link the strengthening of national logistics capacity with the strengthening of a regional surge logistics pool (formerly known as RDRT[1]) and promote the use of that pool of regional specialists to support Logistics Development projects and/or peer-to-peer collaboration.

[1] RDRT = Regional Disaster Response Team. Map, collect and share info, with special emphasis in the learnings from each country
  • Mapping of NS Logs Dev projects (who is doing what where).

  • Compile, and summarise learning points at regional and/or at country level (specific project for the National Society). If applicable, indicate how the learning was reapplied already by the same National Society or other Federation member. Encourage and support the creation of case studies.

  • Collect information of NSLD impact indicators, measures of tangible capacity built at country level.

  • Map which IFRC country operational plans in the region do include activities related to NSLD.

  • Maintain a repository of training materials, guidelines, manuals, etc (generic ones and those customised to each NS needs) and make them available to be re-used/adjusted.

Connect to the humanitarian sector
  • Promotion of the NSLD approach with non-Movement to explore options to link with those organisations that could be interested in supporting NSLD regionally, either with funding either with technical expertise/resources.

  • Participate in inter-agency research studies, representing the Federation, if applicable.

Ad-hoc support to release logistics bottlenecks for on-going operations and immediate short-term surge operational support
  • Provide remote support when requested.

  • Assess the current logistics set-up, logistics management and staff structures of IFRC/NS relating to the operation and make recommendations to adjust it to adequately support the operations.

  • Support the definition of the logistics strategy for the operation in order to provide efficient logistics services to all programmes. Special focus should be put in including: a) a clear exit strategy where operational logistics activities could be handed over to the Operating National Society; b) a logistics capacity development component as part of the external support provided.

  • Use the requests for specific punctual support as an entry point for long-term engagement towards more strategic sustainable development.

  • University degree in supply chain, logistics or other relevant area or equivalent professional experience. Master’s degree can be preferred.

  • IFRC’s World of Red Cross and Red Crescent (WORC) and International Mobilization and Preparation for ACTion (IMPACT) course, or equivalent experience.

  • Introduction to Cash-Based Interventions.

  • Advanced university degree in Social sciences, Management, International development or other relevant areas of study in organizational development, or equivalent experience.

  • Introduction to Cash-Based Interventions and Advanced university degree in Social sciences, Management, International development or other relevant areas of study in organizational development, or equivalent experience will be preferred.

  • 5 years of experience in a wide variety of logistics roles and activities, including procurement, contracting, transport management, warehouse management, stock control, distribution and convoying, workshop management and customs clearance.

  • 3 years of work experience in humanitarian or development sector.

  • 3 years of experience in member-based / volunteer-based organizations.

  • 3 years of experience in providing logistics services and supply chain management in emergency response operations.

  • Proven experience to carry out logistics capacity assessments.

  • Experience in the Red Cross Red Crescent Movement.

  • Experience in managing/supporting organizational development and supporting a Cash-Based intervention are preferred.

Knowledge, skills and languages
  • English Language and good command of another IFRC language will be an added advantage.

  • Strongly founded in the IFRC concept of National Society development and system dynamics.

  • Proficient in organizational renewal and organizational and capacity development in complex organizations.

  • Proficient in coaching, mentoring and knowledge transfer.

  • Proficient in strategy, policy and roadmap development.

  • Proficient in Change Management.

  • Advanced innovative thinking and analytical ability.

  • Demonstrated capacity to work with sensitivity in a multi-cultural environment.

  • Proficient in gaining agreement from partners to support ideas.

  • Project management skills.

  • Ability to work in a cross-functional environment.

  • Strong interpersonal skills and good understanding of the global organization.

  • Excellent written and verbal communication skills and the ability to provide authoritative advice.

  • Ability to work to tight deadlines and handle multiple tasks.

  • Proficient in report writing.

Competencies and values Tier 1
  • Airport/Port operations

  • Medical Logistics

Tier 2
  • Warehousing

  • Procurement

  • Transport and Fleet Management

  • Cash Based Intervention

  • Market Assessment

  • Market Based Intervention

Tier 3
  • Supply Chain

  • National Society Logistics Development

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