United Nations Development Programme (UNDP)

National Consultant (Presentation Skills Development for MSMEs)

United Nations Development Programme (UNDP)

Job Description

1. BACKGROUND The ongoing conflict in eastern Ukraine has had a direct and highly negative impact on economy, social cohesion, resilience, livelihoods, community security, and the rule of law. Recognizing the need to urgently address reconstruction, economic recovery and peacebuilding needs in areas affected both directly and indirectly by the conflict, in late 2014 the Government of Ukraine requested technical assistance and financial support from the international community to assess priority recovery needs. In late 2014, the United Nations (UN), the World Bank (WB) and the European Union (EU) conducted a Recovery and Peacebuilding Assessment, which was endorsed by the Cabinet of Ministers in mid-2015. The United Nations Development Programme (UNDP) has been active and present in eastern Ukraine for the past decade, prior to the conflict, with a focus on Community Development, civil society development, and environmental protection. Work on addressing the specific conflict-related development challenges discussed above built on this earlier engagement, established partnerships, and started in 2015 through the United Nations Recovery and Peacebuilding Programme (UN RPP). The UN RPP is a multi-donor funded framework programme formulated and led by the UNDP in collaboration with the Government of Ukraine and in cooperation with a number of partnering UN agencies (UN Women, FAO, UNFPA). The RPP was designed to respond to, and mitigate, the causes and effects of the conflict. It is based on findings of the Recovery and Peacebuilding Assessment (RPA) and is aligned to the State Target Programme for Recovery as well as to the two oblast development strategies up to 2020. It takes into account the opportunities that have arisen from the Minsk Protocol of September 2014 and the renewal of its cease-fire provisions (the latest cease-fire having been agreed in March 2018) and is also fully adjusted to the humanitarian-development nexus. It is an integral component of the UNDP Country Programme and is therefore fully aligned with the United Nations Partnership Framework (UNPF). It is closely interlinked with the Democratic Governance and Reform Programme, operating nationally and in all of Ukraine’s regions, and is consistent with the SDGs. The Programme’s interventions are grouped under the following key Programme components, which reflect the region’s priority needs: Component 1: Economic Recovery and Restoration of Critical Infrastructure Component 2: Local Governance and Decentralization Reform Component 3: Community Security and Social Cohesion. The Programme, which operates on the basis of a pooled funding arrangement, follows a multi-sectoral programme-based approach and is implemented using an area-based methodology. It is a unifying interventions framework for 12 projects funded by 12 international partners and is worth over 80 million USD. In October 2018, four UN agencies (UNDP, UN Women, FAO and the UNFPA) have countersigned a new joint project document, funded by the EU. The overall objective of the project is to restore effective governance, support economic recovery and promote reconciliation in the crisis-affected communities of Donetsk, Luhansk, and Zaporizhzhia regions of Ukraine, thereby enhancing the credibility and legitimacy of local governments in the government-controlled areas (GCAs) of the regions. It will contribute to peace build and prevent further escalation of conflict in Ukraine through effective and accountable decentralization, gender-responsive recovery planning and equal Access to Services, as well as enhanced economic recovery and development. This endeavor will be achieved through the pursuit of the following specific objectives: 1. To enhance local capacity for gender-responsive decentralization and administrative reforms to improve governance, local development and the delivery of services. 2. To stimulate employment and economic growth by providing assistance to Micro, Small and Medium Enterprise (MSME) development through demand-driven Business Development services and professional skills training. 3. To enhance social cohesion and reconciliation through promotion of civic initiatives. 4. To support sector reforms and structural adjustments in health, education and critical public infrastructure to mitigate direct impacts of the conflict. 5. To support the implementation of the European Investment Bank’s Early Recovery Programme. UN RPP business training programme was launched in eastern Ukraine in 2015 as a part of efforts to promote economic recovery of the eight conflict-affected regions closest to contact line, to motivate IDPs and local population for self-employment, increase their entrepreneurial knowledge and skills and create income-generation opportunities for the conflict-affected population. Overall, 8,900 people were trained by the programme during 2015-2020. Over 2019-2022 UNDP, under the financial support of EU, the Governments of Denmark, Poland and Japan plans to continue training for those who are willing to launch, renew or expand their Micro, Small and Medium Enterprises (hereinafter – MSMEs) in the government-controlled areas of Donetsk and Luhansk oblasts and the selected areas of Zaporizhzhia oblast (namely: Berdiansk, Prymorsk, Pryazovia, Orikhiv, Guliaipole, Yakymivka, Bilmak) - hereinafter – the "target areas"- in order to establish or restore business activity and ensure overall economic revitalization, decrease tension on the labor market and ensure development of the priority value chains that are critically important for further economic development of the region. For this purpose, the Programme is seeking an individual consultant who will provide seven in-person 2-day Training Courses on business presentation skills development for MSMEs for at least 175 persons in the government-controlled areas of Donetsk, Luhansk and the selected areas of Zaporizhzhia oblasts. 2. MAIN OBJECTIVES OF THE ASSIGNMENT The overall objective of this assignment is to strengthen the capacity and to enhance the overall entrepreneurial activity of IDPs and the local population of Luhansk, Donetsk and the selected areas of Zaporizhzhia oblasts. For this purpose, the Consultant shall develop and deliver 7 training sessions on presentation skills development for MSMEs -IDPs and local population in Donetsk, Luhansk and the selected areas of Zaporizhzhia oblasts (GCAs) to strengthen their public speaking skills to properly present their business ideas, improve networking, attract investment and upgrade the level of a company’s publicity. The training shall contribute to the achievement of the following learning objectives: Objective 1. Participants have increased their knowledge of how to deliver effective presentations to wide audiences, formulate messages to describe a business idea, therefore improving ability to attract investment and upgrade the level of a company’s publicity. Objective 2. Participants have improved their skills to create presentation materials (presentation slides, a speech, audio and visual support, etc.) gained knowledge on verbal and non-verbal communication during the presentations and mastered storytelling techniques. tered storytelling techniques.
Duties and Responsibilities
3. SCOPE OF WORK AND EXPECTED OUTPUTS The Contractor shall perform the following tasks: 1. Initial stage. Development of the 2-day training courses on presentation skills development for MSMEs taking into account objectives, expected outcomes and topics listed below. Specifically, the Consultant shall implement the following:
  • Developing the approach to the assignment, the methodology to its implementation, outline and curriculum of the training programme, detailed schedules of training sessions and expected dates of delivery of the training in each of the target communities indicated below;
    • Information and handout materials in Ukrainian for the training containing the following elements: multimedia presentations in MS PowerPoint, materials for practical exercises in MS Word, other multimedia, information and graphics to be used during the training sessions developed. The format and contents of handouts are to be agreed with the Programme. All materials should align with UN RPP communication strategy (will be provided by UN RPP), including use of the logos;

    • Utilize the pre-training survey and end-of training evaluation tools to assess the achievement of the learning objectives and participants’ satisfaction (the form will be provided by the Programme, but should be adapted according to the training specific aims and indicators);

    • Develop one knowledge material (a booklet with up to 25 pages, pdf format, Ukrainian language, single spacing, Noto Sans font, size 11) outlining the summary of the training courses on the topic, useful links and step-by-step approach on presentations techniques for entrepreneurs. Namely, the booklet should contain answers on the following questions: how to create an effective presentation, how to pitch an investor through a public speech, how to engage an audience to increase your brand visibility, how to tell an inspiring story about a business. The booklet should be developed in two versions: for the web use and for printing.


Output:
  • A pre-training survey based on the form provided by the Programme adapted according to the training specific aims and indicators;

  • An end-of-training evaluation survey based on the form provided by the Programme adapted according to the training specific aims and indicators;

  • Knowledge, information and handout materials for the training developed and agreed with the Programme;

  • An Inception Report developed and submitted to the Programme.

The program of two-day training should cover but not be limited to the following topics: - How to create a creative and effective presentation to promote a business idea? (preparation of presentation slides, audio and visual support); - Public speaking (speaking to wide audiences, formulation of messages to describe a business idea, verbal and non-verbal communication techniques); - Art of storytelling (designing and integrating main communication messages about your business into a catching story). The minimum learning outputs shall be:
  • Enable participants to create digital presentation slides, including audio and visual support materials;

  • Enable participants to deliver a public speech;

  • Strengthen participants’ skills to formulate messages to describe a business idea, improve verbal and non-verbal communication techniques;

  • Help participants to develop storytelling skills.

Estimated implementation period: up to 25 calendar days after the Contract start date. 2. Announcement for training on presentation skills development for MSMEs. Output:
  • A text of the announcement in the Ukrainian language developed and agreed with the Programme containing overall information on the training programme, its’ objectives, geography, training company and other relevant information;

  • An electronic one-page brief of training sessions that contains information on curriculum, schedule, trainers and application process is developed for each training;

  • Online registration form for training developed using any of the open source platforms and agreed with the Programme;

  • Registration launched for at least 10 calendar days, and information widely disseminated using relevant online resources. The Programme shall place the announcement and links to the online registration form at official UN RPP resources;

  • A system of selection of training participants developed. The system should provide a transparent mechanism/scoring system for selection of participants (at least 175) and the waiting list (at least 50) who have the propensity to entrepreneurship (through questionnaires, or other effective methods proposed by the Contractor). The selection approach should be approved by the Programme.

  • Refusal letters were sent to all applicants who were not selected for participation. The letter should be agreed with the Programme;

  • A list of refused and selected participants to be shared with the Programme;

  • The equal access to the training for people with disabilities and taking into account the gender balance should be ensured;

  • Interim report ? 1 submitted and approved by the Programme.

Conditions and requirements to applicants:
  • Official residence in either Luhansk, Donetsk or Zaporizhzhia oblast is required. Residents of local communities as well as IDPs who reside in one of the three target regions are invited to apply;

  • Applicants should express their willingness to start, renew or expand business activities in one of the target regions within one of the prioritized value chains or potential business niches and duly indicate it in their application forms;

  • Applicants may submit only one application and participate only in one training session;

  • Applicants who qualify themselves as internally displaced persons should indicate their status in the application forms;

  • Equal participation of women and men should be promoted.

Estimated implementation period: up to 30 calendar days after the Contract start date 3. Training Delivery.
  • Deliver seven (7) 2-day training sessions to at least 175 selected participants (about 25 participants for each session) of target communities and IDPs who reside in these communities using the premises approved by the Programme;

  • Ensure video recording of at least one full training session conducted by the trainer (1 recorded 2-day training course in total). Full rights for further usage of training videos should be delegated to the Programme;

  • Conduct a pre-training survey and post-training evaluation for 100% trainees. Originals of pre-training survey and end-of-training feedback forms should be provided to the Programme;

  • Support development, engineering and detailed review of at least one digital presentation by each trainee;

  • Provide opportunity for each trainee to deliver a public speech/presentation in front of the training group;

  • Promote business projects led by women and disseminate success stories of businesses led by women during the training. Success stories shall be approved by the Programme;

  • Support trainees to identify and integrate gender issues into their advertisement campaign/communication plan and a promotional materials package;

  • Prepare and submit a post-training report to reflect the outcome of the series of training and present recommendations for subsequent interventions. The report shall cover at least the following themes: (i) processed information on participants containing data disaggregated by gender, age and territory; (ii) pre-training and post-training evaluation addressing participants’ initial knowledge and end-of-training satisfaction with the training content; (iii) participants insights on the training; (iv) recommendations for further actions aiming to strengthen the entrepreneurial capacities of IDPs and local population of the target regions.

The training sessions will be organized and conducted in seven target communities (cities and towns) of Luhansk, Donetsk and the selected areas of Zaporizhzhia oblasts: Donetsk oblast
  1. Mariupol

  2. Pokrovsk

  3. Kramatorsk

Luhansk oblast
  1. Kreminna

  2. Severodonetsk

Zaporizhzhia oblast
  1. Melitopol

  2. Berdiansk

Output:
  • 7 (seven) 2-day training sessions delivered in 7 (one in each location) respective areas of Donetsk, Luhansk and the selected areas of Zaporizhzhia Oblast;

  • At least 175 participants from targeted communities attended the training as per the participant list and developed her/his digital presentation;

  • Each participant had an opportunity to deliver his presentation/public speech in front of the training audience followed by group discussion and feedback session;

  • At least 1 business projects/success story led by women was disseminated during each training;

  • At least one full training session conducted by the trainer recorded on video (1 recorded 2-day training in total). The filming crew will be arranged by UN RPP. The filming crew will be arranged by UN RPP. Recording of participants, group activities and presentations during the training sessions should be avoided;

  • Participant lists were signed by each participant and electronic copies sent to the Programme within 2 day-period after the end of each training;

  • Information and handout materials were distributed among participants;

  • Interim report ? 2 submitted and approved by the Programme.

Requirements to the trainer and training conditions:
  • The information materials and presentations should address the needs of the target audience and include quality visualization, graphics, be clear and easy to perceive. All materials should contain proper visibility of UN RPP and the donors provided by the Programme;

  • The average number of participants of each training is 25 people.

Estimated implementation period: up to 70 calendar days after the Contract start date. 4. Final stage. Output:
  • Original participant lists with signatures provided to the Programme per each day of the training in each location;

  • Final report submitted and accepted by the Programme, containing but not limited to the following:
    • Disaggregated participant data by gender, age and territory consolidated for all training;

    • Pre-training and post-training self-evaluation survey results and their Analysis;

    • Description of participants insights on the training;

    • Recommendations for further activities to improve the entrepreneurial capacities of IDPs and local population in the target areas.


Estimated implementation period: up to 90 calendar days after the Contract start date 4. Deliverables 1. A training announcement prepared and launched, training materials prepared, knowledge, information and handout materials for the training developed. Inception report submitted and approved by the Programme.Training participants selected, refusal letters sent to those applicants who were not selected for participation, a waiting list formed. Interim report ?1 submitted and approved by the Programme. 30 calendar days 2. Seven 2-day training sessions delivered in in each location in respective areas of Donetsk, Luhansk and the selected areas of Zaporizhzhia oblasts with at least 175 participants. One full training session recorded on video. Knowledge materials distributed among the training participants. Interim report ? 2 submitted and approved by the Programme. 70 calendar days 3. Final narrative report including a summary of activities and results, lessons learned, and conclusions submitted and accepted by the Programme. 90 calendar days 5. MONITORING/REPORTING REQUIREMENTS The Contractor shall submit the following reports according to the UN RPP format and guidelines. The format of reports shall be agreed at the first stage of the contract implementation programme, but the Programme reserves the right to make further changes and clarifications in the report form. Types of reports: 1) Inception and interim reports submitted in Ukrainian, including reports on the work accomplished, results, monitoring, and financial indicators: - Inception report – 25 calendar days after the Contract starting date; - Interim report No. 1 – 30 calendar days after the Contract starting date; - Interim report No. 2 – 70 calendar days after the Contract starting date. 2) Weekly operational email reports on current results, implementation and issues of the training programme along with the photo and video materials of the ongoing training courses; 3) Brief reports periodically submitted upon request of the Programme in cases where it is required to get information on the progress of the programme in between reporting periods; 4) Final narrative report including a summary of activities and results, lessons learned and conclusions – no later than 90 calendar days after the Contract starting date. The report should be submitted in Ukrainian and in English. Data should be disaggregated by donor, gender, age groups and other categories as required by the Programme. All reports and survey results to the Programme shall be transmitted electronically (Formats of: * .docx, * .xlsx, * .pptx, * .pdf) on electronic source or in the form of electronic communication with the attached final product. The Contractor shall comply with the system of monitoring, evaluation and quality control introduced by the Programme, and also provide the necessary information, reports and statistical data according to the predetermined schedule or as soon as possible (within a reasonable time). The inception report, interim reports and the final report shall follow the pre-set template agreed with the Programme that includes both substantial and financial parts and shall be shared with the respective official. As a quality assurance measure, the Programme reserves the right to initiate spot-checks at trainings, to conduct interviews with participants and receive feedback on the quality of the Contractor’s work. The Contractor shall facilitate the process by presenting the Programme with all necessary contacts of the trainees and shall refrain from influencing the impartiality of the assessment procedures. 6. PROPOSED PAYMENT SCHEDULE UNDP will pay the negotiated amount in 3 tranches according to the following payment schedule:
  • After achieving deliverable 1 and submission of the Inception Report and the Interim Report No. 1 – 20%;

  • After achieving deliverable 2, submission of the Interim Report No. 2 – 60%

  • After achieving deliverable 3, submission of the Final Report – 20%

The payments will be paid upon the full completion and acceptance of contractual obligations, whereupon the Programme Coordinator signs the certification of acceptance.
Competencies
7. EXPERIENCE AND QUALIFICATION REQUIREMENTS
  1. Master’s (or equivalent) degree in Economics, Mathematics, Social Sciences, Management, PR, Communications, Linguistics or another relevant related field.

  2. At least 5 years of relevant experience in the field of training delivery, marketing/sales, Event Management, branding and media relations/business communication, public speaking or other relevant fields;

  3. Sound knowledge and proven experience in the delivering of training courses on public speaking, presentation skills, marketing/sales, branding, media relations/business communication, with at least 10 training sessions conducted;

  4. Proven experience in developing training curriculums, publications, handout materials and manuals related to presentation skills, public speaking, marketing/sales, branding and media relations/business communication with at least 3 relevant examples shall be provided;

  5. Excellent knowledge of Ukrainian and Russian.

  6. Excellent public speaking skills (at least 3 records of trainings or links to such records or training feedback forms to be provided).

Competencies of the Consultant: Ethics & Values:
  • Demonstrating and promoting the highest standard of integrity, impartiality, fairness and incorruptibility in all matters affecting his/her work and status.

Organizational Awareness:
  • Ability to lead formulation, design, oversight of implementation, monitoring and evaluation of development projects.

  • Ability to lead strategic planning, change processes, RBM and reporting.

  • Developing & Empowering People/Coaching and Mentoring:

  • Self-development, initiative-taking;

Working in Teams:
  • Acting as a team player and facilitating teamwork;

Communicating Information and Ideas:
  • Facilitating and encouraging open communication in the team, communicating effectively;

  • Delivering verbal/written information in a timely, clear, organized and easily understood manner;

  • Informed and transparent decision making;

  • Accepting responsibility and accountability for the quality of the outcome of his/her decisions.

Corporate Competencies:
  • Demonstrates integrity by modeling the UN’s values and ethical standards;

  • Treats all people fairly without favoritism.

8. DOCUMENTS TO BE SUBMITTED IN A TECHNICAL PROPOSAL: Personal CV, including information about past experience in similar projects/assignments and contact details for referees. Financial proposal using the UNDP template The Contractor’s portfolio of the previous projects: 3 samples of training curriculums, publications, handout materials and manuals, 3 records of trainings/public presentations or links to such records or training feedback forms to be provided 9.FINANCIAL PROPOSAL Lump-sum contract The financial proposal shall specify a total lump sum amount, and payment terms around specific and measurable (qualitative and quantitative) deliverables (i.e. whether payments fall in installments or upon completion of the entire contract). Payments are based upon output, i.e. upon delivery of the services specified in the TOR. To assist the requesting unit in the comparison of financial proposals, the financial proposal will include a breakdown of this lump sum amount. The Consultant will be responsible for all personal administrative expenses associated with undertaking this assignment including office accommodation, printing, stationery, telephone and electronic communications, and report copies incurred in this assignment. Travel costs All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their resources. In the case of unforeseeable travel, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between the respective business unit and Individual Consultant, before travel and will be reimbursed.
Required Skills and Experience
10. EVALUATION CRITERIA The breakdown scores for qualifications and experience are as follows:
  1. Education in Economics, Mathematics, Social Sciences, Management, PR, Communications, Linguistics or another relevant related field (Master’s degree or equivalent) - Pass/Fail;

  2. Experience in the field of training delivery, marketing/sales, event management, branding and media relations/business communication, public speaking or other relevant fields (at least 5 years) – Pass/Fail;

  3. Sound knowledge and proven experience in the delivering of training courses on public speaking, presentation skills, marketing/sales, branding, media relations/business communication, with at least 10 training sessions conducted- Pass/Fail;

  4. Proven experience in developing training curriculums, publications, handout materials and manuals related to presentation skills, public speaking, marketing/sales, branding and media relations/business communication (at least 3 examples) - Pass/Fail;

  5. Excellent knowledge of Ukrainian, Russian and excellent public speaking skills (at least 3 records of trainings or links to such records or training feedback forms provided) – Pass/Fail.

11. EVALUATION METHOD: Lowest price and technically compliant offer Contract award shall be made to the incumbent whose offer has been evaluated and determined as both:
  1. responsive/compliant/acceptable (fully meeting the TOR provided), and

  2. offering the lowest price/cost.

NB: Please note that online system does not recognise Russian or Ukrainian language, information you provide in on-line application should be in English. UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
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