United Nations Development Programme (UNDP)

National Consultant (Assessment of The Community-based Services)

United Nations Development Programme (UNDP)

Job Description

UNDP is the development arm of the United Nations system, with offices in 180 countries. Globally, the organization employs 17,000 people and manages a budget of USD 5 billion each year. The UNDP office in Skopje employs a team of 65 and currently manages a portfolio of projects in Environmental Protection, good governance and social inclusion worth USD 15 million per year. UNDP is seeking a National consultant to assess the performance and results of the Health Services delivered within the frame of the integrated home-based (mobile) health and social protection services, piloted in two municipalities Kochani and Resen, through the Community Works Programme (CWP). Based on the existing practices of integrated care services in Kochani and Resen, and other community-based services provided in the country such as the patronage nurses and the rural doctor, the National consultant will assess the linkages to primary health and social services, including coverage and utilization of the existing community-based services at local level. The country’s decentralized system of local government aims to improve the quality, efficiency and inclusiveness of public services by bringing local governments closer to the people. However, many municipalities struggle to fulfil their responsibilities. The 2012 saw the introduction of an innovative programme challenging social exclusion on two fronts at once. The Community Works Programme (CWP) was designed to tackle social exclusion by offering unemployed people the opportunity to gain valuable working skills while providing the most needed services at local level. Building on that, in 2018, under the CWP an initiative of the Ministry of Health and Ministry of Labor and Social Policy for introduction of community and home-based health and social services in the municipalities Kochani and Resen was launched in order to strengthen the existing home-based service and to expand the services provided in the communities. Piloted in two municipalities, the service provides integrated community/home-based health and social protection services by teams, each consisted of nurses and social workers. Concerning primary health services, the WHO Country Office, North Macedonia supports the national health system with sound technical advice and expertise. The Office is the focal point for WHO activities in the country and its team is working in the areas of Health Systems strengthening and public health, Administration and logistics. Moreover, a four-year project funded by the Swiss Agency for Development and Cooperation, to be implemented by UNDP, in one of the main objectives works to generate innovative policy and programming solutions to help Roma and persons with disabilities to access the labour market while delivering services for broader social inclusion. UNDP believe that services provided for the benefit of all the member of the community promote the welfare of the society in general. By drawing policy recommendations and/or guidance notes on the key principles on identification, designing, implementation and resource mobilization concerning services at local level, better conditions and results can be ensured for all in the country.
Duties and Responsibilities
Objective of the Assignment The overall aim of this consultancy is to assess the performance of the integrated home-based (mobile) health and social protection services, including other available community-based services with focus on patronage nurses and the rural doctor and provide recommendations for better coverage and utilization of these services at local level. The Consultant is expected to review the current implementation, status and impact of the integrated community/home-based health and social protection services implemented in municipalities of Kochani and Resen, and by exploring and analysing other available community-based services define gaps, identify strengths and weakness of each of the services, possible overlapping areas and areas for improvements. Scope of Work The methodology of work will consist of desk review of available national documents, international literature, and WHO/UNDP guidance and direct consultations with the project team and other key local stakeholders involved during the assignment. The consultant should take the following elements into account for the gathering and Analysis of data:
  • Desk review of relevant documents for this assignment

  • Review of data and report on undertaken assessment of integrated community/home-based health and social protection services delivered in the municipalities of Kochani and Resen, by consultants engaged by UNDP on separate assignment

  • Review of all the available data related to the integrated health and social service including: (a) piloted activities in municipalities of Kochani and Resen, (b) the patronage nurses’ system nationally, (c) rural doctor mobile clinics and (d) any other community-based mobile service available throughout the country.

EXPECTED OUTPUTS AND DELIVERABLES: The consultancy is expected to deliver the following outputs: Based on the proposed and endorsed methodology and conceptual approach on how the assignment will be carried out, provide a first draft assessment analysis report of the community-based services delivery in North Macedonia based on analyzed performance data (inputs, scope of practice, utilization, coverage, quality of outputs and outcomes), including identified gaps, strengths and weakness of each of the services, overlapping areas and areas for improvements By 20th of August Organize validation meeting with relevant national institutions and experts, present the draft results and based on the discussions on the meeting finalize the assessment report By 10th of September Final assessment report and recommendations for the community-based delivery model of health services By 15th of September Institutional arrangment The Consultant will work under direct supervision by the UNDP Social Inclusion Unit Staff. They will be in regular communication with the supervisor through e-mail. UNDP Social Inclusion Unit Staff estimated lead time to review outputs, give comments, certify approval/acceptance of outputs, etc. shall be within 5 working days. Duration of the Work Total estimated time for this assignment is 15 working days. The assignment shall commence on 06th of August 2020 and the tasks should be completed latest by 15th of September 2020. Duty station and travel If unforeseen travel is requested by UNDP and not required by the Terms of References (ToR), such travel shall be covered by UNDP in line with applicable rules and regulations and upon prior written agreement.
Competencies
  • Excellent communications and facilitation skills;

  • Excellent analytical and negotiation skills.

  • Excellent public speaking and presentation skills.

Required Skills and Experience
The selected candidates shall possess:
  • University degree in health or social sciences, where postgraduate degree in Public health shall be considered as an asset

  • Minimum 5 years of relevant experience and involvement in health services delivery including Primary Health Care (PHC) in North Macedonia

  • Record of at least 2 undertaken researches in health and social welfare systems related to collection and analysing of data

  • Record of at least 3 years of professional experience related to involvement in planning and management of health services, where experience of collaboration with international community, WHO or other international public health organization shall be considered as an asset

  • Excellent writing and oral communication skills in Macedonian.

CRITERIA FOR SELECTION OF BEST OFFER The award of the contract shall be made to the offeror whose offer has been evaluated and determined using Cumulative analysis methodology. When using this weighted scoring method, the award of the contract will be made to the consultant whose offer has been evaluated and determined as: a) Being responsive/compliant/acceptable, and b) Having received the highest score based on the following weight of technical and financial criteria for solicitation as per the schedule below: * Technical criteria weight: 70% * Financial criteria weight: 30% Only candidates obtaining a minimum of 49 points (70%) in the technical evaluation shall be considered for the financial evaluation. For the considered offers in the financial evaluation only, the lowest price offer will receive 30 points. The other offers will receive points in relation to the lowest offer, based on the following formula: (Pn / Pl) * 30 where Pn is the financial offer being evaluated and Pl is the lowest financial offer received. Technical Criteria: University degree in health or social sciences, where postgraduate degree in Public health shall be considered as an asset
  • BA = 5

  • MA = 7

  • PhD = 10

10 Minimum 5 years of relevant experience and involvement in health services delivery including PHC in North Macedonia
  • up to 5 years = 10 points

  • up to 5 years, including PHC =15 points

  • above 5, including PHC = 20 points

10 Record of at least 2 undertaken researches in health and social welfare systems related to collection and analyzing of data
  • at least 2 assignments of interest - 15 points

  • more than 2 assignments of interest - 20 points

15 Record of at least 3 professional involvements/participations in planning and management of health services, where experience of collaboration with international community, WHO or other international public health organization shall be considered as an asset
  • up to 3 years = 10 points

  • up to 3 years, including collaboration with international organizations =15 points

  • above 3, including collaboration with international organizations = 20 points

15 Brief methodology and conceptual approach on how the assignment will be carried out *No more than 5 pages including following elements:
  • How the overview on existing legislation, policies and practices will be performed?

  • What techniques will be used for Mapping of integrated home-based (mobile) health and social protection services? (proposed composition of focus groups, interviews with officials at national and local level, etc.)

  • How identified good practices will be presented? (through case studies, best cases, result -oriented presentation etc.)

20 DOCUMENTS TO BE SUBMITTED Interested offerors are invited to submit the following documents/information to be considered:
  1. Offeror’s letter, as per the following form LINK

  2. Most updated CV with focus on required qualification as well as the contact details of at least three (3) professional references

  3. List of relevant assignment as per the section criteria

  4. Brief methodology and conceptual approach on how the assignment will be carried out including proposed composition of the focus groups

  5. Financial Proposal The financial proposal must be expressed in MKD in the form of all-inclusive daily fee.

  6. Failing to submit any of these documents may result in disqualification of the application.

Payments will be made only upon confirmation from UNDP and WHO on delivering on the contract obligations in a satisfactory manner. Individual Consultants are responsible for ensuring they have vaccinations/inoculations when travelling within the country. Consultants are also required to submit Statement of Health in accordance with the provisions of Clause 5 of the General Terms & Conditions for Individual Contractors, certifying their good health and willingness to take full responsibility for the accuracy of this Statement, pertaining to inoculation requirements in respect of official travel to countries that can be referred to at http://www.who.int/ith. APPLICATION PROCEDURE Step 1 1. Click on the "Apply now" button 2. Input your information in the appropriate sections: personal information, language proficiency, education, resume, and motivation (cover letter). You can type in or paste your short Resume into the last box. 3. Upon completion of the first page, please hit "submit application" tab at the end of the page. On the next page, you will be asked to upload other required documents listed in the step 2. Step 2 Interested individual consultants must submit the documents/information listed in the “Documents to submit section” above. The system will allow only one attachment. Therefore, please upload all required documents as one file. Failing to submit any of these documents may result in disqualification of the application. Please note that shortlisted candidates might be interviewed. If the deliverables are not produced and delivered by the consultant to the satisfaction of UNDP as approved by the responsible Portfolio Manager, no payment will be made even if the consultant has invested man/days to produce and deliver such deliverables. UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
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