International Federation of Red Cross and Red Crescent Societies (IFRC)

Monitoring and Evaluation (M&E) Officer (Research)

International Federation of Red Cross and Red Crescent Societies (IFRC)

Job Description

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality. Organizational Context The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, Health Emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; Coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. The Secretariat’s headquarter is organized in three divisions: (i) Partnerships, including Movement and Membership; (ii) Programs and Operations; and (iii) Management. The Secretariat has five regional offices, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut). Turkish Red Crescent Society (TRCS) is the largest humanitarian organization in Turkey, and, as an auxiliary to the government, has been playing a leading role in providing assistance to the refugees and migrants since the beginning of the Syria crisis. The crisis has now entered its ninth year with no end in sight. The crisis has created an overwhelming and enduring humanitarian suffering, displacing over five million Syrian people into neighbouring countries and other regions around the world. About 4 million registered refugees are living in Turkey, including Syrians, Iraqis, Afghan, Iranian, Somalian and other nationalities. Over 90 percent of the displaced people are living in urban areas. The Turkish Red Crescent Society (TRCS) has been providing a first-line response in all the activities related to the Syrian people and organizing its dedicated structures to receive and protect the people in need. The IFRC continues to support the Turkish Red Crescent Society in its response to the growing humanitarian needs in Turkey resulting from the Syrian and other concurrent crises. Job Purpose Under the supervision of the IFRC Monitoring and Evaluation Delegate, the M&E Officer-Research will support the implementation and enhancement of the M&E system of the Emergency Social Safety Net (ESSN) Programme. He/she will be responsible for qualitative research designs and Analysis of data for the program, Monitoring and evaluation reporting and accountability. As appropriate, the M&E Officer will work with TRC counterparts to strengthen the monitoring of ESSN activities, and provide inputs to the development and improvement of existing Data Collection and analysis methodologies. Job Duties and Responsibilities Qualitative Research • Coordinating with TRC for the study Design for qualitative research. • Designing tools for qualitative data collections such as key informant interviews, focus groups and literature reviews. • Conduct analysis of quantitative data when required and integrate the findings with qualitative research outputs. • Work together with the TRC and IFRC M&E team, support the interpretation of research analysis, prepare presentations and contribute to report writing. • Knowledge of at least 1 qualitative and 1 quantitative analysis software is a plus Monitoring and Evaluation • Support the development and enhancement of an M&E system for the ESSN programme, by adding value to the existing M&E framework through strengthening qualitative approaches in close collaboration with TRC. • Support M&E data collection exercises jointly with TRC, ensuring that systems are in place to collect reliable and timely data that captures the programme’s implementation, based on reporting requirements, internal information needs, and quality standards. • Provide inputs for the design and methodology of a variety of qualitative and quantitative data collection exercise, incl. proper sampling strategies. • Maintain and administer the M&E database; analyse and aggregate findings. • Follow up with TRC for receiving regular inputs and for tracking indicators on a monthly basis, review the quality of data received, consolidate and share updates. • Liaise closely with IM teams and provide inputs for IM products. • Work closely with the Community Engagement (CEA) workstream to promote that planned monitoring engages with and reflects the voice of affected populations. • Support the organisation and implementation of any surveys, reviews, lesson-learning exercises/workshops, evaluations, or other relevant studies, to ensure they are timely, useful and ethical and uphold IFRC’s criteria and standards. Reporting • Provide support in drafting a variety of internal and external reports incl. PDM Reports, Vulnerability survey reports, FGD reports etc. • Produce reports on M&E findings and prepare presentations on M&E data as required Accountability • Encourage the accountability focus of all M&E work across the operation, working closely with the CEA and PGI technical colleagues, in particular, to strengthen accountability to affected populations • Promote a culture of accountability with TRC, technical workstream leads and field coorindation. Support evidence-base of monitoring and evaluation work on the operation, to inform accountability to donors and partners Education
  • Graduate degree in social science, humanitarian studies or other relevant areas

  • A minimum of 3 years’ experience of working in monitoring and evaluation within the humanitarian sector.

  • Experience in conducting qualitative and quantitative research

Knowledge, skills and languages
  • Excellent knowledge of monitoring and evaluation tools and principles, including experience with logical frameworks

  • Excellent knowledge of qualitative and quantitative research methods, incl. sampling strategies for large-scale surveys Knowledge of assessment, survey and monitoring methodologies and experience of implementing them Strong skills in designing and using M&E concepts, tools, and best practices

  • Experience in mentoring and Capacity Building Good understanding of the humanitarian and political context in Turkey Must be comfortable using Microsoft Word, Excel, and PowerPoint and conducting Desk Research.

  • Highly organised with ability to manage multiple tasks in a results focused manner Excellent relationship building and interpersonal skill, particularly in diverse cultural contexts Strong analytical and written skills

Competencies and values
  • Fluently spoken and written English

  • Fluently spoken and written Turkish

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