United Nations Development Programme (UNDP)

Junior IT Developer (2 Positions)

United Nations Development Programme (UNDP)

Job Description

NOTE: Signed Offeror’s Letter to UNDP Confirming Interest and Availability - https://www.ba.undp.org/content/dam/bosnia_and_herzegovina/docs/Operations/Jobs/Offerors%20Letter%20to%20UNDP%20Confirming%20Interest%20and%20Availability.docx - Letter to UNDP Confirming Interest and Availability.docx - to be sent to e-mail ba.shared.hr@undp.org with Subject: Job ID 92802 As a regional initiative, Regional Programme on Local Democracy in the Western Balkans (ReLOaD) is implemented in six Western Balkans (WB) IPA beneficiaries: Albania, Bosnia and Herzegovina (BiH), Kosovo*, North Macedonia, Montenegro and Serbia. Project duration is from February 2017 until end of 2020. ReLOaD is financed by the European Union and implemented by UNDP. The IPA beneficiaries are facing complex set of similar development challenges. More specifically, they have been experiencing challenges in ensuring transparent mechanisms for funding of civil society organisations (CSO) and including citizens in decision making processes on a local level. At the same time Albania, BiH Kosovo*, North Macedonia, Montenegro and Serbia invest significant efforts to mainstream the EU accession agenda within their socio-political contexts. An integral part of the EU accession agenda is to promote inclusion of civil society and further development of participatory democracies in the region. The ReLOaD is addressing the above-mentioned challenges by strengthening partnerships between local governments (LG) and CSOs. ReLOaD in BiH focuses its efforts in 21 partner LGs: Banja Luka, Bijeljina, Bratunac, Brod, Centar Sarajevo, Gradacac, Jablanica, Kakanj, Maglaj, Modrica, Pale, Rudo, Sokolac, Stari Grad Sarajevo, Teslic, Tešanj, Travnik, Trebinje, Tuzla, Vitez and Vogošca. * For the European Union, this designation is without prejudice to positions on status, and is in line with UNSCR 1244/1999 and the ICJ Opinion on the Kosovo declaration of independence. For UNDP, references to Kosovo shall be understood to be in the context of Security Council resolution 1244 (1999). The need to improve partnership between LGs and CSOs and citizens in general and the upward trend in using Information Communication Technology (ICT) set ground for the ReLOaD project to explore innovative solutions and mechanisms. The concept starts from innovation through development to actuation with the purpose to assist the citizens and local authorities in building effective two-way communication. In that context, ReLOaD organized two ideation processes, ideathons, to gather innovative ideas which can be key to ensure effective cooperation of LGs and citizens/CSOs in October 2019. Young men and women suggested 16 ideas that included tech tools such as mobile apps, web platforms, interactive chats. 8 most striking ideas were chosen to be further developed at a 48-hour Hackathon under the guidance of IT and Local Governance and social inclusion experts. At the end of the process, a winning solution was selected, namely Go Green application developed by four high-school students (Go Green team), that consists of the following four components: 1. EDUCATIONAL PART - educational material on recycling (text and pictures), including an eco-game "Split by Color". 2. THE ECO MAP WITH THE SCANNER – this section provides a map of all eco containers/bins in respective LG and by using a scanner it would allow to determine what kind of waste the user is having and would provide information in which container this waste should be disposed. An eco-map would open with instructions on how to get to a particular bin. This functionality is to use AI algorithms. 3. GREEN ACTIONS - this section provides a green calendar marked with green events (meetups, workshops, cleaning and cleaning activities, eco competitions from municipalities). 4. APPLICATION (CAMERA) – this is an interactive section where the user can report to the responsible authority the violation of eco-Law and unclean areas and responsible authority would need to give feedback on this in terms of the activities conducted to resolve the issue. For the purpose of developing Go green application, ReLOaD project will engage a two Junior IT developers as a part of team in charge of developing the Go green application. Team consists of five positions Team leader and national expert on IT application development and delivery, two Senior and two Junior developers (hereinafter: IT team).
Duties and Responsibilities
The purpose of this consultancy is to provide services related to follow-up, Coordination and development of winning solution (Go Green) into a viable Mobile Application product, which includes application testing. Go Green application is currently a prototype developed by the Go Green team from Sarajevo. Thus far, Go Green team has developed a prototype with simple elements and integrated Google map, a calendar and a login camera. The Go Green application will be developed and tailored for each ReLOaD partner LG that expressed the interest to use it in their Local Communities (minimum 14 ). More specifically, the Consultant is responsible that the following tasks are performed: Task 1. Support the development of the Go Green application Task 2. Finalisation of the application and quality assurance Task 1. Support the development of the Go Green application Under this Task, the Consultant will under the guidance and supervision of the Team leader support the development the Go Green application. Moreover, the Consultant will be responsible for supporting development application, its testing and customizing it for at least 14 ReLOaD partner LGs. Under this task, the Consultant is expected to:
  • Attend the initial meeting with ReLOaD project, other members of the IT team and Go green team;

  • Familiarise itself with the workplan for the IT team outlining steps, timeframe, resources and responsible parties that will be developed by the Team leader;

  • Perform the following tasks to support the development of the Go Green mobile application and desktop version of the application:
    • Define UI/UX for the application;

    • Develop frontend of the application(s).

  • Perform application testing, including participating in at least two focus groups and incorporation of the feedback that will be collected through the focus groups;

  • Once all the information for the necessary adjustments is gathered, the Consultant will ensure that all the adjustments to the application that they are responsible for in accordance to the workplan, are applied and implemented in the application;

  • Report to the Senior developer, Team leader as well as to the ReLOaD team;

After the initial development of the Go Green application, the Consultant will participate in the development of this version into customized version for each of 14 LGs. The development will be done in close cooperation with partner LGs that will make available all necessary information for modifying the application in accordance with their needs and specifics. Go Green team will be in charge of collecting information related to LG specifics (map of eco containers, calendars etc) and share it with the IT team in which the Consultant will participate. Based on inputs from LG representatives responsible for maintaining the application, the Consultant will ensure implementation of inputs in the application’s parts he/she is responsible for (as outlined in the workplan) to this version of the application. Once developed and tested, the application will be handed over to LGs, therefore the Consultant will participate in an interactive training program that will be organised by Team leader and Senior developers for ReLOaD partner LGs. Training will be organized either in the UN house premises or another location depending of the training complexity. The Consultant is required to organize and to cover the cost of his/her own travel and/or accommodation arrangements to different locations in which the events (training and focus groups) will be carried out. It is envisaged that this task will be delivered in the period August – November 2020 and the level of effort will not exceed 23 expert days. Task 2: Finalisation of the application and quality assurance and reporting In line with the methodological approach and under guidance and supervision by Team leader, the Consultant will perform application development aiming to ensure the highest possible quality of the customised application for all LGs. It is important to note that the Consultant will be ultimately responsible to ReLOaD for ensuring the development of the his/her application tasks (as specified in the workplan), improving parts of the application as needed, and overall quality assurance. During performance of all the tasks, the Consultant will communicate regularly with the Team leader to plan the workplan tasks and also provide the feedback on attained progress. The Consultant will also regular communicate with Senior developers and report to the Team leader and Senior developers on the overall progress made on application development. The ReLOaD project withholds the right to request periodical updates/reports on particular issues from the Consultant. The Consultant will prior to receiving the next tranche in accordance with the Contract to be signed, in cooperation with the Team leader present to the ReLOaD project the progress of the application development making sure that all application functionalities and Design are at the highest possible quality. It is envisaged that this task will be delivered in the period August– November 2020 and the level of effort will not exceed 3 expert days. Task 1. Support the development of the Go Green application
  • Attended the initial meeting with ReLOaD project, other members of the IT team and Go green team;

  • Familiarised with the workplan for the IT team outlining steps, timeframe, resources and responsible parties developed;

  • Participated in at least two focus groups organized to test the application;

  • Protype version developed into customized version for each of 14 LGs;

  • Participated in one day training for LG representatives organised and delivered by Team leader and Senior developers.

23 days November 25th 2020 Task 2: Finalisation of the application and quality assurance and reporting
  • Go green application developed into customized version for each of 14 LGs and adjusted in accordance with their needs and specifics.

5 days November 30th 2020  
  • Demonstrates commitment to UNDP’s mission, vision and values;

  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;

  • Strives for and promotes excellence in performance continually;

  • Remains calm, in control and good humoured even under pressure;

  • Demonstrates openness to change and ability to manage complexities;

  • Responds positively to critical feedback and differing points of view;

  • Demonstrates professional competence to meet responsibilities and post requirements and is conscientious and efficient in meeting commitments, observing deadlines and achieving results;

  • Result-oriented and ability to produce quality results to meet established goals, generates innovative, practical solutions to challenging situations;

  • Communication: strong analytical, reporting and writing abilities, including the ability to convey complex concepts and recommendations, both orally and in writing, in a clear and persuasive style tailored to match target audiences;

  • Teamwork: ability to interact, establish and maintain effective working relations with a culturally diverse team;

  • Plans and delivers quality results to meet established goals;

  • Presents information in a clear and articulate manner;

  • Ability to work independently with minimal supervision.

  • Ability to work under pressure and in stressful situations.

Required Skills and Experience
Academic Qualifications/Education
  • At least secondary school, a university degree will be considered an asset;

  • At least 3 years of experience in developing IT applications;

  • Experience in at least 3 similar tasks;

  • Experience in developing both web and mobile applications;

  • Experience in UX/UI friendly front-end development;

  • Experience in front end development for web and mobile apps with React and/or Vue;

Languages Requirements
  • Excellent writing and oral communication skills in the languages of BiH people and in English.

Longlisting/Shortlisting Criteria Qualifications as stated in the ToR Relevant Education max 10 points 5 points allocated for secondary school degree + 5 points for BA/BSc degree Relevant professional experience -At least 3 years of experience in developing IT applications – (20 points); Experience in at least 3 similar tasks – (25 points); Experience in developing both web and mobile applications – (15 points); Experience in UX/UI friendly front-end development – (15 points); Extensive experience in front end development for web and mobile apps with React and/or Vue – (15 points); Technical Evaluation Criteria Rating based on Qualifications/desk review 60% Knowledge of the development of mobile applications and innovative solutions and mechanisms 40% Individual will be evaluated based on the following methodology: Cumulative Analysis When using this weighted scoring method, the award of the contract should be made to the candidate whose offer has been evaluated and determined as: a) responsive/compliant/acceptable, and b) Having received the highest score out of a pre-determined set of weighted technical and financial criteria specific to the solicitation.
  • * Technical Criteria weight-70%

  • * Financial Criteria weight- 30%

Interested candidated must submit the following documents/information to demonstrate their qualifications: Proposal:
  • Explaining why they are the most suitable for the work

  • Personal CV including past experience in similar projects and at least 3 references.

Please scan all above mentioned documents and upload as one attachment only online through this website. Note:
  • For an assignment requiring travel, consultants of 65 years or more require full medical examination and statement of fitness to work to engage in the consultancy.

  • Due to large number of potential applicants, only competitively selected candidates will be contacted for remaining steps of the service procurement process.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. Evaluation
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