Posting Title: Internship-Information Management (Technical Communications, Design, and Coordination), I (Temporary Job Opening) Job Code Title: INTERN - INFORMATION MANAGEMENT Department/Office: Office of the High Commissioner for Human Rights Duty Station: GENEVA Posting Period: 01 May 2019 - 30 September 2019 Job Opening Number: 19-Documentation and Information -OHCHR-116152-J-Geneva (A) United Nations Core Values: Integrity, Professionalism, Respect for Diversity Organisational Setting and Reporting The Office of the United Nations High Commissioner for Human Rights (OHCHR) is the Secretariat Department responsible for strengthening International Human Rights mechanisms; enhancing equality and countering discrimination; combating impunity and strengthening accountability and the rule of law; integrating human rights in development and in the economic sphere; widening the democratic space; and early warning and protection of human rights in situations of conflict, violence and insecurity. This announcement broadcasts international internship assignments situated within the Emergency Response Section (ERS). Located in the Field Operations and Technical Cooperation Division (FOTCD), which is responsible for coordinating the development and implementation of OHCHR's country engagement strategies, the Section coordinates rapid response activities and provides specialized technical and operational support to field presences, geographic sections and OHCHR leadership in the areas of peace missions, early warning and preparedness, fact-finding, investigation, establishment and running of field presences and Humanitarian Action. ERS comprises the Early Warning (EW) unit; the Humanitarian Action Unit (HAU); the Information Management and Data Analysis (IMDA) unit and the Mission Planning and Start-up unit. Based in Geneva, Switzerland, under the general guidance of the Head of the Section, the intern will work in coordination with the Information Management (IM) and Data Analysis colleagues to support IM initiatives and reports to the respective Coordinator/Information Management Officer in the area of assignment. This assignment may be offered for an initial period of three (3) months, with the possibility of extension up to a total combined period of six (6) months, upon further approval by the supervisor, and an initial commencement date ranging/starting from May to September 2019. APPLICANTS ARE REQUESTED TO INDICATE THEIR PERIOD OF AVAILABILITY IN THE COVER-LETTER OF THEIR APPLICATION. Responsibilities Daily responsibilities of the Information Management (Technical Communications, Design, and Coordination) intern will depend on the individual's background and specific duties may include but are not limited to lending support to projects and/or activities within the Section, and in particular, the intern may: Assist in creating of a variety of info-graphics to explain existing and new information management tools, processes, skills, et cetera; Assist in creating animation or video products to explain existing and new information management tools, process, skills, et cetera; Investigate and design creative marketing plans and/or outreach plans for the products being created; Establish procedures around developing and maintaining a community of practice around tools and systems; Provide summary explanations to ERS on the latest tools and emerging trends on the areas above and others related; and Establish sustainable networks to foster community around the products and tools; Participate in information management discussions and the design of sustainable visualization solutions including templates and icons; and Perform other tasks as requested by the respective supervisor, as appropriate. Competencies PROFESSIONALISM: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology. Education To qualify for the United Nations Secretariat internship programme, applicants must, at the time of application, be enrolled in a graduate school programme (i.e. Master's degree or equivalent degree, or higher) or in the final academic year of a first-level university degree programme (i.e. Bachelor's degree or equivalent degree) preferably in communications, design, geographic information systems (GIS) or a related field, OR have graduated with a university degree as defined above AND, if selected, must commence the internship within a one-year period from the date of graduation. Work Experience Applicants are not required to have professional work experience for participation in the internship programme though any relevant academic and/or practical experience with Adobe Illustrator, graphic design tools, video editing tools is desirable. Practical experience in coordinating user communities, setting up communication plans, developing technical communication tools, and GIS software is an advantage, as is research experience and published work in any of the above specified or related areas. Applicants should be computer literate in standard Software Applications; have a demonstrated keen interest in the work of the United Nations with a personal commitment to the ideals of the Charter, and have the demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs - which includes willingness to understand and be tolerant of differing opinions and views. Languages English and French are the working languages of the United Nations Secretariat. For this internship, fluency in English is required. Knowledge of another United Nations official language would be an advantage (i.e. French, Arabic, Chinese, Russian or Spanish). Assessment The respective OHCHR hiring office will directly contact short-listed candidates for an informal interview after the review of their application. Incomplete Personal History Profiles (PHPs) will not be reviewed. For this reason, it is crucial that the cover letter:Apply Now
- Specifies the area of interest in the Emergency Response Section and the earliest date of availability;
- Notes the title and date of the recently obtained academic degree or the scheduled graduation date for study programme currently underway; and
- Indicates information technology (IT) skills and programs in which you are proficient.