UN Departments

Intern (Information Systems & Communication Technology)

UN Departments

Job Description

The United Nations Global Service Centre (UNGSC) provides critical Logistics, Geospatial, Information and Telecommunications Technologies services and Training to all peacekeeping and special political missions around the world.

These positions are located in the Service and Information Security Management Section (SISMS) section within the Service for Geospatial, Information and Telecommunications Technologies (SGITT) umbrella. The UNGSC SGITT provides mission critical high availability information and Communications Technology support services to Field Operations and other United Nations agencies around the world via the provision of Application Hosting Services, Voice/Data/Video Connectivity Services and Satellite Communications Support Services. SISMS performs cross-cutting functions related to information security, risk management, information technology Service Management, and common event monitoring. The Section’s main objective is to manage common processes delivered by SISM in a holistic way so they are connected and do not operate in silos that are counterproductive to efficient and consistent SGITT service delivery. These positions are located in Brindisi, Italy. The internship is UNPAID and full-time. Interns work five days per week (37.5 hours). We are seeking interns to start as soon as possible and for a maximum period of six (6) months. Responsibilities

All incumbents will perform the following duties among others;

• Assist team colleagues and other stakeholders in activities related to IT monitoring, IT service management and IT security. • Assist in the preparation and drafting of SOP’s and other documentation related to the unit’s area of responsibility; • Assist in the preparation and drafting of reports and other documentation related to the unit’s area of responsibility; • Assist with the organization of section, customer meetings and presentations • Support the Coordination and schedule of activities related to IT monitoring, IT service management and IT security. • Report, analyse data and communicate progress using approved reporting templates; • Other duties as required; During the internship, the incumbent will; • Experience working in a multinational section of the United Nations; • Learn about the staff development programme at the United Nations; • Be part of a dynamic team; • Learn about and assist with other programmes in the Section as desired and required; Competencies

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed;

Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings; Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology. Education

To qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements:

• Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or • Be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); or • Have graduated with a university degree and, if selected, must commence the internship within a one year period of graduation. Be computer literate in standard Software Applications; Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and Have demonstrated the ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. Work Experience

Applicants to the UN Internship Programme are not required to have professional work experience. Are you a student in a Bachelor’s (final year), Master’s or Ph.D. Programme or equivalent, or have you completed a degree and are able to commence an internship within a year of graduation? Will you be able to cover the cost of travel including visa, accommodation and other living expenses for the duration of the internship? Is your field of study closely related to the type of internship you are applying for? Applicants are not required to have professional work experience to participate in this program, however experience in the area of IT,Engineering or Business is desirable.


English and French are the working languages of the UN. For the internship advertised, fluency in oral and written English is required. Knowledge of another official United Nations language, or the language of the duty station is desirable.


Potential candidates will be contacted by the hiring manager for further consideration.

Special Notice

The internship is UNPAID and full-time (i.e. an intern is expected to work five days per week (8:00 a.m. - 4:30 p.m.) and there should be no expectation of employment within the UN after an internship. Interns shall not be eligible to apply for, or be appointed to, positions at the professional level and above carrying international recruitment status in the Secretariat for a period of six months following the end of their internship.

A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. The Cover Note must include: -Title of degree you are currently pursuing (what are you currently studying?) -Graduation Date (when will you graduate or when did you graduate from the programme?). -List the IT skills and programmes that you are proficient in. -List your top three areas of interest/department preferences. -Explain why you are the best candidate for that specific department. -Explain your interest in the United Nations Internship Programme. In your Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to a high volume of applications received, ONLY successful candidates will be contacted. A person who is the child or sibling of a staff member shall not be eligible to apply for an internship at the United Nations. An applicant who bears any other family relationship to a staff member may be engaged as an intern, provided that he or she shall not be assigned to the same work unit of the staff member nor placed under the direct or indirect supervision of the staff member. For purposes of this instruction, "child" means (i) the child of a staff member; (ii) the child of the spouse of a staff member (stepchild); and (iii) the spouse of a child of a staff member or a staff member's spouse (son- or daughter-in-law). "Sibling" includes the child of both or either parent of a staff member and the child. United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of International Human Rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee


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