Are you passionate about partnering with different functional areas to identify and mitigate risks that can optimize the way we provide assistance to millions of beneficiaries? Are you ready to change and save the lives of the world's most vulnerable people? If yes, this opportunity is for you. We are looking for a talented intern based in Rome, Italy that will be part of a dynamic team that effectively identifies, monitors, evaluates, and manages the organization’s strategic, operational, fiduciary and financial risks in support of the organization’s strategic plan. We are currently seeking to fill an 11-month intern position in the Enterprise Risk Management (ERM) Division, based in Rome, Italy. You will provide support to WFP colleagues at the country, regional and global levels and provide information and guidance on the use of the WFP Risk and Recommendation (R2) tracking tool. Your support will ensure that the organization effectively manages risks, assurance, and oversight recommendation management in all offices and teams to ensure the highest quality and efficiency in delivering support to the most vulnerable people that WFP supports. You should be a creative problem-solver that works well with clients from across the organization. Your combination of strong conceptual, writing and analytical skills should be important as well as your aptitude for collaboration, communication and presentation. You should be comfortable in collaborating across teams and you will have an interest in developing guidance and information materials to help people understand complex information. The ideal candidate will have relevant experience in customer service, written communications, or training. Brief description of Enterprise Risk Management in WFP: Assisting 80 million people in around 80 countries each year, WFP is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. Funded entirely by voluntary donations, WFP continues to face significant and evolving challenges in being able to deliver more support through food assistance, for more people as regional instability escalates. WFP’s greatest strength is its dedicated women and men working around the world to deliver within these challenges. Despite operating in many complex environments, WFP aims to maintain its reputation and the trust of its stakeholders by upholding a culture of transparency and accountability and high standards of integrity. WFP also operates in volatile environments, where humanitarian needs and the means to fulfil them are continually changing, requiring WFP to adapt and innovate sustainably and effectively. Risk is therefore an ever-present consideration in decision making at WFP. Risk-informed decisions help to build organizational reliability and resilience. Within this context, enterprise risk management is designed to provide structure, consistency and transparency in risk decision making across the organization. It provides a framework whereby all risks – strategic, operational, fiduciary and financial – can be identified, assessed, mitigated and monitored in accordance with the organization’s risk appetite. The Enterprise Risk Management Division (ERM) was established in late 2017 to strengthen risk management and internal control in offices and operations across the organization. It establishes ERM corporate policy and coordinates cross-functionally to maintain the organization’s risk appetite statements and report on risk exposure. It also provides guidance, tools and support for the implementation of WFP’s ERM framework, promoting standardization of methodologies for risk assessment and mitigation across the organization.Apply Now
- Title of Post: Communications and system support intern
- Supervisor: Program and Policy Advisor (Risk)
- Unit: ERMR
- Country: Italy
- Duty Station: Rome
- Duration of internship: 8 months
- Expected Start Date: September 2020
- Support in the drafting, writing and disseminating of materials to offices across WFP;
- Assist in creating of a variety of informational materials, including infographics, to explain the tools, processes, and procedures for using R2 system in WFP;
- Support the R2 Customer Support team in providing general assistance advice, support and training to users of the R2 system, by phone/email/webinar/in-person sessions;
- Review and revise intranet website content on the R2 system;
- Support advocacy and communications on the R2 system;
- Identify gaps the R2 knowledge repository and create appropriate content to ensure sufficient information is available for users. This includes screen captures with voiceovers, user guides, and training materials;
- Perform other tasks as requested by the respective supervisor, as appropriate.
Qualifications and experience
- You have a diverse background which gives you the ability to understand, engage, and raise questions in conversations on a variety of fields.
- You have demonstrated experience and understanding of tailoring your work to meeting the needs and requests of others (i.e. client-oriented deliverables).
- Currently enrolled in graduate studies (with at least two years undergraduate studies completed) - master’s level or equivalent - or recently graduated (within the past six months). Preferred areas of study include information technology, risk, economics, international development or similar areas of study.
- University course attendance in the past 12 months.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is a must; other data analysis and data visualization tools would be an asset.
- You are fluent in oral and written English; an intermediate knowledge of another UN language (French, Spanish, Arabic, Chinese, Russian) or Portuguese (one of WFP’s working languages) would be an asset.
- Have a good understanding of WFP activities, risk monitoring systems and processes
- Have a better understanding of enterprise risk management systems in WFP
- Have a vivid understanding of Governance, Risk and Compliance (GRC) systems
- Living conditions in Rome, Italy
- Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
- WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
- WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
- WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
- Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.