UN Offices

Information Management Technical Officer

UN Offices

Job Description

  The Government of Malawi Department of Disaster Management Affairs (DODMA) is the lead agency in responding to the emergency crisis with the support of the Humanitarian Country Team (HCT), and policy direction from the National Disaster Preparedness and Relief Committee. Since 1991, the Government of Malawi established the DoDMA to provide overall coordination to sudden onset and ongoing emergencies, and a number of policy and regulatory instruments have been put in place to enhance coordination. In spite of significant investment in policy and regulatory instruments, there remains gaps in coordination and the flow of information to guide the emergency responses. While coordination at the national level is significantly good, there have been challenges in coordination at the district level. This is mainly attributed to the absence of the cluster system, a factor which has put pressure on the Assistant Disaster Risk Management Officer (DODMA district staff) to handle sectoral issues in addition to general coordination. Cluster levels have struggled to obtain timely information from partners on the ground presenting an incomplete picture of the response which feeds up into national response. In addition, the DRM Officer may not always have the IT capacity or equipment to collate information and report up to the National level. DODMA as the lead coordination agency, manages all information on disasters and provides regular reports to international agreements where Malawi is part to. Managing, analyzing and packaging credible information depends on how strong the source of information is and how the information is accessible to stakeholders in usable products. Against this background and increasing shocks in Malawi, the Department of Disaster Management Affairs has started decentralizing its function and strengthening local level disaster risk management.  The DODMA his also working on a Disaster information management System (DMIS) which is being piloted in Phalombe, Mangochi, Chikwawa and Balaka districts for a start, which is aimed at automating and disaster information for easier flow of information and quicker analysis for decision making. With the system being rolled out with a scope of expanding countrywide, the demand for managing all the different pieces of data and information is imminent necessitating strengthening the current capacity at DODMA to manage the demand. As a first step to strengthen the capacity, an information management unit is being set up at DODMA, which will manage disaster information to facilitate timely decision making and Malawi’s reporting requirements to global agreement through generation, analysis and development of different products including maps, infographics / analytical reports, charts / graphs and regular communication flow with the EOC, District and Cluster stakeholders and DRM activities developed. Services of a Technical Officer are being sought at government scale to be part of the information management unit. Duties and Responsibilities Under the direct supervision of the Chief Information Management Officer (CIMO) the Information Management Technical Officer 2 will ensure that data of humanitarian and development interest are centralized in the format of inter-operability to support the elaboration of analysis documents at national and District levels. To do so, the Information Management Technical officer 2 will:
  • Implement simple and effective representation of data collected through systems to ensure the update, the consolidation and analysis at the central level by:
    • Creating a variety of info-graphics to explain existing and new information management tools and processes which mainly includes Dashboards and Snapshots as decided by the CIMO
    • Assist in creating infographic products to complement presentations by the department
    • Assist in establishing procedures around developing and maintaining a community of practice around infographic tools and systems. This will be mainly coordinated by the CIMO through the Resilience Secretariat and HCT.
    • Participate in information management discussions and the design of sustainable visualization solutions including templates and icons; and perform other tasks as requested by the respective supervisor, as appropriate.
  • Manage key Infographic data in the online databases DMIS (Malawi) and https://data.hdx.rwlabs.org including user friendly design of http://www.masdap.mw/ as needed.
  • Manages structured archive of infographics, both digital and manual, collected from partners, documents and analysis products generated by DoDMA.
  • Reinforce the capacity of staff in Districts by performing field information management missions linked to the DoDMA Information Management Strategy.
  • Perform any other duties related to the information management assigned by management from time to time
Competencies Core Competencies Innovation Ability to make new and useful ideas work
  • Adapts deliverables to meet client needs
Leadership Ability to persuade others to follow
  • Proactively seeks and recognizes contributions of others
People Management Ability to improve performance and satisfaction
  • Appropriately involves team in different stages of work and decision-making
Communication Ability to listen, adapt, persuade and transform
  • Expresses information and views with adaptive reasoning and appreciation for complexity and variation
Delivery Ability to get things done while exercising good judgement
  • Takes responsibility for addressing critical situations and delivering core value
Functional Competencies Disaster Risk Management
  • Knowledge of disaster risk management concepts and the ability to apply to strategic and/or practical situations
Disaster Risk Reduction
  • Knowledge of disaster risk reduction and the ability to apply to strategic and/or practical situations
Early Warning
  • Knowledge of early warning and the ability to apply to strategic and/or practical situations
Preparedness
  • Knowledge of preparedness solutions and the ability to apply to strategic and/or practical situations
Disaster Recovery
  • Knowledge of disaster recovery issues and solutions and the ability to apply to strategic and/or practical situations
Required Skills and Experience
  • Malawi School Certificate of Education with relevant Diploma in Arts, Graphic Design, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Professional Studies, Social Sciences or a related field.
  • A minimum of two (2) years of relevant professional experience in the fields of activity concerned (collection and data processing for graphic design and creation of Infographics.)
  • Thorough knowledge in the use of computers and software (MS Word, Excel, etc.), current use of spreadsheets, Infographic software’s (Excellent knowledge of Adobe Creative software (Illustrator, Indesign and Photoshop); and experience in the use of applications or electronic management system.
  • Knowledge in the field of database management and geographic information systems (such as Arc GIS) is an asset.
  • Fluency in oral and written English is essential;
  • Knowledge of local language is desirable
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