Food and Agriculture Organization of the United Nations (FAO)

Human Resources Officer (Social Security)

Food and Agriculture Organization of the United Nations (FAO)

Job Description

 

OHRS coordinates and provides advice and information on pension, social security and insurance schemes and provisions for FAOIt administers the United Nations Joint Staff Pension Fund (UNJSPF) on behalf of FAO and WFP current and former staff members, investigates requests for recognition of accidents/illnesses as Service-Incurred, administers related compensation benefits and manages medical and other insurance plans offered to, FAO/WFP staff, consultants and other non-staff and retirees.The incumbent oversees the day-to-day operations on Pensions, Life/Medical Insurance schemes and Compensation Plan for Service-Incurred Accidents, Illnesses and Death and identifies financial requirements for each area, under the supervision of the Office of Human Resources and in consultation with relevant offices in accordance with Financial rules and regulations. He/she ensures that the application of the United Nations Pension regulations, human resources policies, as well as Staff rules and regulations. This position is located in the Social Security Branch, OHRS. Reporting Lines The Human Resources Officer reports to the Human Resources Officer supervising the Social Security Branch, OHRS. Technical Focus Reviews, provides and monitors the Social Security Benefits as applicable to staff, non-staff, and including Pensions, Medical/Life Insurance schemes and Compensation Plan for Service-Incurred Accidents, Illnesses and Death.  Key Results Provision of Human Resource services to management and staff. Key Functions • Plans and delivers services in designated human resource field(s);• Consults with 'designated business partners' on specific HR requests, issues, and problems, and provides advice, policy interpretations, and options on how to proceed;• Analyzes requirements and researches and analyzes information, data, statistics, and/or trends for the preparation of plans, strategies, reports, policies and/or other products;• Reviews on-going service delivery, related policies, procedures, systems to recommend changes, develop proposals, and coordinate updates/revisions;• Collaborates in the development of information/training materials and products to increase understanding of HR services and policies, promote Capacity Development and facilitate change across the Organization;• Researches and provides information to management and staff to resolve problems and/or reach agreement on various issues;• Leads short-term work groups and participates on Organization-wide committees and working groups. Specific Functions • Supports monitoring and Coordination of the day-to-day activities of the Branch to improve productivity, efficiency and quality of service delivery and contributes to the implementation of new or modified policies, developments, projects and workflows;▪ Prepares performance reports, recommendations, statistics, cost Analysis, trends and periodic reports to Senior Management, Committees, UNJSPF and other Third Parties relating to the provision of Social Security benefits; including verifying reports received from various Offices of the Organization;▪ Reviews Manual Sections related to social security, proposes required changes and coordinates updates as approved;• Ensures the appropriate application of human resources policies, Staff rules and regulations in the area of Social Security benefits, suggesting changes and modifications when necessary;▪ Participates in the processes of tendering, drafting evaluation criteria, analyzing bids, negotiating services and ensuring adherence to service level agreements and suggests modifications when needed;▪ Provides authoritative interpretations, guidance and advice to staff, participants and beneficiaries with respect to operational practices, Manual Sections and requirements for Social Security related benefits;▪ Ensures all clients records are maintained accurately for Social Security benefits databases;▪ Oversees the UNJSPF beneficiary designation, payment instructions and provides calculations of pension benefits; ▪ Provides secretarial and analytical support to various committees on issues relating to staff compensation plan benefits coverage, disability benefits, and related premium payments; ▪ Oversees the process of staff elections for the membership of Staff Pension Committees; ▪Reviews the calculations of annuities, impairments and reimbursements for Service-Incurred incidents in accordance with the Manual Section in coordination with payroll and payments services;▪ Coordinates review of appeals and legal issues related to the social security benefits with legal officers; ▪ Facilitates communication and awareness of social security functions across the organization and in collaboration with other UN agencies CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWINGMinimum Requirements • Advanced University Degree in Law, Finance, Business Administration, Human Resources Management or other related fields• Five years of relevant experience in administration, including experience in employee benefit programmes and social security matters• Working knowledge of English and limited knowledge of another FAO official language (Arabic, Chinese, French, Russian or Spanish) Competencies • Results Focus• Teamwork• Communication• Building Effective Relationships• Knowledge Sharing and Continuous Improvement Technical/Functional Skills ▪ Work experience in more than one location or area of work, and particularly in field positions is desirable▪ Extent and relevance of experience in administration of employee benefit programmes and social security matters▪ Extent and relevance of experience in cost recovery activities▪ Working knowledge of French is considered a strong asset▪ Demonstrated experience in drafting clearly and concisely reports and policy papers▪ Demonstrated experience with Enterprise Resource Planning (ERP) related to HR functions▪ Knowledge of employee insurance schemes and staff compensation benefit programmes would be an asset▪ Familiarity with the United Nations Pension policy and the United Nations payroll logics and operations would be an asset
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