World Food Programme (WFP)

HR Systems & Analytics Specialist

World Food Programme (WFP)

Job Description

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. WHY WORK AT WFP? SAVING & CHANGING LIVES  Make a difference the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future. GLOBAL COMMUNITY  Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels. UNLIMITED POSSIBILITIES  Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done. LIFE-CHANGING EXPERIENCE  Reach beyond yourself and discover your true potential. WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations. JOB PURPOSE The HR Systems & Analytics Specialist based in the Regional Bureau Cairo will report to the Regional HR Officer, and will be part of the team that provides operational support to the 16 Country Offices across the Middle-East, Central Asia and North Africa, serving around 27 million people which constitutes almost one third of WFP’s global beneficiaries. The Incumbent will be responsible for the overall regional oversight in terms of Data Quality in the WFP corporate HR systems, HR Data Analytics and reporting for the region, Coordination of the work of the Local Process Experts, Capacity Building of the users of the WFP corporate HR systems. The incumbent will report to the Regional HR Officer who will offer strategic leadership, guidance and visibility. The incumbent will have the opportunity after an in-depth onboarding period to go on multiple duty travels across the region visiting Country Offices with diverse operational activities. The frequent travels will allow to gain a broad understanding of WFP’s work in the region. The Incumbent will be expected to deliver a professional, client focused HR service, maintain strong partnership with the variety of stakeholders within HR function and with the clients in the region, have passion for details, data analytics, reporting. The successful candidate will deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented regional HR services. KEY ACCOUNTABILITIES (not all-inclusive)
  1. Act as the HR focal point for reporting & Analysis internally and within the region. Analyze and present data, reports, insights, identifying errors and advising on solutions.

  2. Design and deliver presentations related to HR Analytics. Develop and compile regional HR dashboard.

  3. Oversee data quality and integrity in the SAP system for the region. Establish a regular process of data quality control/oversight. Initiate and coordinate regional data cleanup activities in collaboration with Local Process Exerts (LPEs).

  4. Lead the regional Local Process Expert (LPEs) community. Provide guidance and support to the LPEs on complex system issues. Establish regular communication mechanisms (webinar, teleconference) to share knowledge/achievements/guidance. Monitor LPEs’ Community Engagement.

  5. Resolve outstanding error areas, provide guidance and advise on potential capacity building opportunities within the respective geographical area of the LPE.

  6. Provide the needed onboarding/training to new HR joiners in the region to ensure HR teams are proficient in using the HR systems, in carrying out the needed HR analytics and reporting.

  7. Analyse potential areas of improvements/refreshers (through identified recurrent errors or based on the FAQs) and address those in a proactive manner.

  8. Identify evolving needs of the organisation and recommend changes in HR processes and procedures, HR systems, HR reporting mechanisms to support improvements in HR services.

  9. Analyse and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.

  10. Analyse system implications of the newly announced policies/procedures, develop training materials as required and deliver training sessions for the LPE community to ensure clear understanding of the innovations and consistent application across the region.

STANDARD MINIMUM QUALIFICATIONS Education: Completion of first-level University degree. Experience: At least 3 years of experience in HR operations management. The nature of the job requires the incumbent to be proficient in MS 365 applications, have advanced skills in general MS Office software (Word, Excel, PowerPoint, Publisher), and have experience in dealing with HR data Management Systems. Languages: Excellent spoken and written English and Arabic. DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE The incumbent is expected to be client oriented, well organized, able to analyze and constructively challenge status quo for the purpose of process improvement and optimization, be able to find creative and innovative solutions in order to achieve assigned tasks; with passion for details, data analytics, and reporting. 4Ps CORE ORGANISATIONAL CAPABILITIES Purpose
  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.

  •  Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).

  •  Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.

  •  Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People
  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.

  •  Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.

  •  Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.

  •  Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance
  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.

  •  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.

  •  Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.

  •  Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership
  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.

  •  Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.

  •  Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.

  •  Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

TERMS AND CONDITIONS Job Title: HR Associate Typt & Level of Contract: Fixed-Term / Level 6 Duration & Start Date: 12 months (renewable) - Starting ASAP Unit/Division: HR Duty Station(City, Country): Regional Bureau in Cairo (RBC), Egypt Reports To: HR Officer DEADLINE FOR APPLICATIONS Interested candidates are invited to submit their application no later than Tuesday, January 21st, 2020. WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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