British Red Cross

Head of Expert Services

British Red Cross

Job Description

Head of Expert Services

Location: UK Flexible

Contract type: Permanent

Hours per week: 35

Salary: Circa £60,000 per annum


We have a unique opportunity for an experienced leader to provide workforce guidance and advice as well as enabling policy frameworks in support of the organisation, people strategy and legal requirements.

The British Red Cross Expert Service team provides direction to the People Directorate, business partners, leadership and the wider organisation through the provision of expert advice, workforce policies, procedures and guidance. This role is the expert lead on employment matters generally.

What you will be doing

As Head of Expert Services, you will be responsible for development and implementation of elements of the People Strategy, helping drive improvements in Performance Management and capability.

You will take charge of the BRC reward strategy and its review, aligned with organisational strategy holding external relationships with the BRC employee assistance provider, pension Administrator and employer legal advisers.

The role is instrumental in facilitating a strong performance management culture supported by enabling policy and Sustainable reward frameworks aligned to our People Strategy. It will help foster effective business-focussed advice, including to our centralised casework and advice team, to help shape sound and consistent HR support.

You will also be the expert lead on employment matters and, amongst other things, will provide advice to the Chief People Officer and Executive Leadership Team.


What we are looking for

With a comprehensive and up to date understanding of employment Law, you will also have:

  • Worked in a senior HR role in a large, complex organisation (preferably 1000+ employees).

  • Experience of the maintenance and development of a comprehensive HR Policy portfolio.

  • Experience in the development of HR MI for use by the senior executive team, the HR function and Line Managers.

  • Held responsibility for the oversight of organisational reward arrangements.

  • An understanding of the principles of reward management, including pensions and other benefits.

  • Knowledge of Volunteer workforce dynamics would be an advantage but not essential.


Meet the team

It’s simple: people make the British Red Cross.

At the British Red Cross, we care about our people. We understand that our workforce is central to both helping people in crisis and maintaining our reputation as one of the most trusted charities in the UK.

The People & Learning Directorate teamwork across the organisation; recruiting, developing, and retaining our people. Even though we can get a little busy, we’re a diverse group who like to have fun, and we take great satisfaction in being able to play our part in helping make the British Red Cross what it is today.


Closing date for applications is 23:59 on the 24th of June 2020 with interviews to follow.    

We offer a wide range of staff benefits, these include:

  • 36 days holiday (including Bank Holidays)

  • Option to buy an extra 5 days annual leave

  • Up to 6% contributory pension

  • Flexible working policy


A little bit more about us

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. 

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

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