World Food Programme (WFP)

Global Emergency Telecommunication Cluster Coordinator

World Food Programme (WFP)

Job Description

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. Who we are looking for: we are seeking to identify Emergency Telecommunication Cluster Coordinators (Consultants). What we offer: an international consultancy contract of up to 11 months from start date will be offered to the selected candidate(s). Workplace: due to current travel restrictions in most areas of the world, the incumbents are expected to remote work until traveling to Regional Bureaus or other locations/Country Offices will be allowed. ORGANIZATIONAL CONTEXT The ETC is a global network of organizations that work together to provide shared communications services in humanitarian emergencies. Under the global leadership of WFP, the ETC is one of the 11 clusters designated by the Inter-Agency Standing Committee (IASC). The ETC works with governments, national business and local communities to better prepare and respond to disasters, as well as build communications resilience, moving from managing disaster to managing risk. BACKGROUND AND PURPOSE OF THE ASSIGNMENT The WFP Technology Emergency Preparedness & Response Branch (TECF) in the Technology Division of WFP, is responsible for coordinating and managing the technology response to emergencies for WFP and - as the Emergency Telecommunications Cluster (ETC) lead agency - the wider humanitarian response community. This branch leads global coordination, advocacy and partnerships for the ETC. As we progress and expand our mandate to provide digital services to the communities in the affected areas we support, we are aiming to transform to a cluster that empowers the governments and communities with context-appropriate technological solutions, effectively giving a voice to those most in need. WFP also serves as ETC Secretariat and has established a Global ETC Unit. The Unit is responsible for ensuring all ETC activities are supported such as providing operational support to field operations, IASC engagement, emergency coordination, information management and monitoring and evaluation in emergencies, partnerships engagement with private sector, governments and humanitarian organizations.  In order to fulfil its mandate, there is a need for a Global ETC Coordinator within the Global ETC Unit, TECF. The incumbent will report to the Chief of Emergency Preparedness and Response Branch. ACCOUNTABILITIES/RESPONSIBILITIES
  • Ensure the ETC encompasses a service-excellence approach to its delivery of services and its approach to its key stakeholders;

  • Undertake an assessment of the implementation of "ETC2020" Strategy; including perception, achievements, and challenges, through situational analysis of ETC operations to date;

  • Undertake a ‘Situational Analysis’ including: Status and potential developments in the Humanitarian field, current and future technologies, governments and policies trends, private sector, funding trends, partnerships opportunities and ETC operations to-date;

  • Design and implement the strategy post ETC2020 Strategy and associated work plan that effectively transforms the ETC from a Telecommunications Cluster to a Technology Cluster, ensuring the required partnerships are identified, developed and maintained; a roadmap and IASC approval takes place;

  • Oversee the development of plans, budgets and guidelines in the deployment of ETC services to ensure operational alignment and in line with the IASC principles;

  • Build and nurture strategic and working relationships with existing and potential partners, aligning operational needs and priorities with partner capabilities and service portfolio;

  • Contribute to the overall Technology Division partnership strategy and associated work plan ensuring private sector partnerships are identified, developed and maintained in support of the ETC strategic priorities;

  • Identify appropriate private, government and humanitarian sector entities that can help achieve the ETC’s strategic objectives and ensure that these opportunities are managed effectively to increase positive outcomes;

  • Represent the ETC at international meetings to the partnerships, strategy and objectives, and build support for ETC activities;

  • Develop and maintain technical expertise and knowledge of the current and future ETC services to demonstrate leadership in the technical, operational and strategic areas of the cluster;

  • Identify and foster the use of technological solutions appropriate to the emergency operational scenarios where the ETC is active;

  • Make clear recommendations for developing new and existing synergies with other UN agencies, private and government sectors and provide well researched recommendations to senior management to support the operations in the field;

  • Provide advice to UN agencies, NGOs, host government and other partners on the strategy, design, relevance and impact of programmes, to advocate the work of the ETC;

  • Manage and motivate a team of staff, providing coaching, training and guidance to ensure appropriate development and enable high performance;

  • Other duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED Education Advanced University degree in Telecommunications, Engineering, Information Systems, Business and/or Project Management or other related fields; or First University Degree with additional years of related work experience and/or training/courses. Experience At least ten years’ experience of progressively responsible professional experience in the in a relevant field of work, with a background and interest in international humanitarian development. Technical Experience, Skills & Knowledge Extensive experience leading multicultural teams and performance management. Experience with UN Clusters and knowledge of the Inter-Agency Standing Committee. Competencies and Behaviours:
  • Forward looking thinker who actively seeks opportunities and proposes solutions;

  • Proficient at dealing with political situations across the Cluster and able to influence and support others to meet objectives;

  • Ability to build relationships, networks and credibility;

  • Strong negotiation, collaboration and teamwork skills;

  • Tact, diplomacy, and perseverance;

  • Excellent communication skills;

  • Ethics & Values, Teamwork, Client Orientation, Cognitive Capacity, Interpersonal Relations, Behavioural Flexibility.

Language: Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable. TERMS AND CONDITIONS WFP offers a competitive compensation package, which will be determined by the contract type and selected candidate’s qualifications and experience. Please visit the following websites for detailed information on working with WFP. Deadline for applications: 10 July 2020 at 11:59pm Rome time REF: 123040 Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply. WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. Fighting Hunger Worldwide
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