Job Description

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world. It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. Turkish Red Crescent Society (TRCS) is the largest humanitarian organization in Turkey, and, as an auxiliary to the government, has been playing a leading role in providing assistance to the refugees and migrants since the beginning of the Syria crisis. The conflict in Syria has now entered its ninth year with no end in sight. The crisis has created an overwhelming and enduring humanitarian suffering, displacing over five million Syrian people into neighboring countries and other regions around the world. About 4 million registered refugees are living in Turkey, including Syrians, Iraqis, Afghan, Iranian, Somalian and other nationalities. Over 90 percent of the displaced people are living in urban areas. The Turkish Red Crescent Society (TRCS) has been providing a first-line response in all the activities related to the Syrian people and organizing its dedicated structures to receive and protect the people in need. The IFRC continues to support the Turkish Red Crescent Society in its response to the growing humanitarian needs in Turkey resulting from the Syrian and other concurrent crises.

Job Purpose

Under oversight of the Field Coordinator the field officer will be based in the TRC ESSN regional office and will provide support to programme and field-level technical activities under the ESSN III program. S/he will be contributing to field level planning, coordination, capacity support and monitoring, whilst working closely with TRC field teams with the aim of assuring timely implementation of activities to meet operational objectives.

Job Duties and Responsibilities

Operations support

  • Contribute to planning field activities under the guidance of the field coordinator and in close coordination with TRC field teams

  • Be aware of TRC and SASF (Social Assistance and Solidarity Foundations) capacity and report needs for mobilizing additional human and logistical resources.

  • Arrange field level visits of management; including coordinating with TRC on preparing Joint Monitoring Missions (JMM) and other ad-hoc IFRC leadership mission.

 Technical support 

  • Actively support to the development of TRC field level planning processes

  • Under leadership of the Field Coordinator, actively contribute to IFRC field level planning and assure TRC field office is aware of events and actions relevant to the technical capacity development.

National Society capacity Support

  • Identify and communicate to Field Coordinator the field level TRC capacity support needs.

Coordination, cooperation, networking and partnership

  • Maintain a good working relationship with TRC field and SASF offices; including making available relevant information for SASFs, PDMM (Provincial Directorate of Migration Management) and Nüfus in a timely and professional manner.

  • Participate in regional coordination and support field level coordination for planning monitoring and oversight activities

  • Support relationship development between IFRC and SASFs, though supporting the field coordinators to foster trust and identify capacity support needs.

  • Liaise with local public authorities, UN agencies, and international and non-governmental operating agencies.

  • Identify sensitive issues relating to outreach, SASF allowance, protection and ensure immediate communication to IFRC management through the appropriate management line.

Programme monitoring, evaluation and reporting  

  • Produce weekly reports and updates.

  • Providing adequate oversight to assure field level organizational accountability

  • Join TRC on field monitoring and provide oversight of field level activities to assure adequate quality of field level activities

  • Regular feedback to IFRC management to assure leadership is fully informed on any material developments which could affect the project and/or IFRC.

  • Coordinate with TRC for the Capacity and vulnerability assessments and work with all relevant actors to assure adequate skills, knowledge and capacity to fulfill high level of data collection.



  • Relevant university degree or equivalent qualification


  • Basic RCRCM Training Courses or humanitarian response training or equivalent knowledge



  • Minimum of 3 years relevant work experience in relief operations

  • Minimum of 3 years work experience with an International Organisation, international non-governmental organization, NGO and/or government development agency

  • Field experience in disaster and crisis management operations

  • Practical experience in monitoring and assessments (including FGDs and interviews)

  • Knowledge and understanding in the use of participatory tools in community planning approaches

  • Experience liaising with government actors and general field coordination


  • Experience within the Red Cross and Red Crescent Movement

  • Substantial experience in community led processes

  • Good knowledge and relevant work experience in cash transfer programming and/or social safety nets

  • Background in report-writing

Knowledge, skills and languages


  • Political and cultural sensitivity

  • Effective team and project management skills

  • Good mentoring and capacity development skills

  • Good stress management skills

  • Good analytical skills and solution focused person

  • Ability to work well in a multicultural team

  • Demonstrated accountability

  • Knowledge of the region and Turkey



  • Fluently spoken and written English, Turkish and Arabic

Competencies and values

  • Communication;

  • Collaboration and Teamwork;

  • Judgement and Decision Making

  • National Society and Customer Relations;

  • Creativity and Innovation

  • Building Trust;


Please note that applications will be reviewed on a regular basis and the job will remain posted until filled.

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