Job Description

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement. The overall aim of the IFRC is to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world. It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; Coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners.
Turkish Red Crescent Society (TRCS) is the largest humanitarian organization in Turkey, and, as an auxiliary to the government, has been playing a leading role in providing assistance to the refugees and migrants since the beginning of the Syria crisis.
The conflict in Syria has now entered its ninth year with no end in sight. The crisis has created an overwhelming and enduring humanitarian suffering, displacing over five million Syrian people into neighboring countries and other regions around the world. About 4 million registered refugees are living in Turkey, including Syrians, Iraqis, Afghan, Iranian, Somalian and other nationalities. Over 90 percent of the displaced people are living in urban areas. The Turkish Red Crescent Society (TRCS) has been providing a first-line response in all the activities related to the Syrian people and organizing its dedicated structures to receive and protect the people in need. The IFRC continues to support the Turkish Red Crescent Society in its response to the growing humanitarian needs in Turkey resulting from the Syrian and other concurrent crises.

Job Purpose

Under oversight of the Team Leader, Field Coordination the field Coordinator will be based in the TRC ESSN (Emergency Social Safety Net) regional office and will provide representation, programme and field-level technical leadership to the ESSN III program. S/he will be directly responsible for field level planning, coordination, capacity support and monitoring, whilst providing guidance to the Field Officers with the aim of assuring timely implementation of activities to meet operational objectives.

Job Duties and Responsibilities

Operations management support  

  • Plan and coordinate field activities under the guidance of the Team Leader, Field Coordination and in close coordination with TRC field teams 

  • Review TRC capacity in the field, and initiate requests for mobilizing additional human and logistical resources, if required, as agreed Team Leader, Field Coordination. 

  • Arrange field level visits of management; including coordinating with TRC on preparing Joint Monitoring Missions (JMM) and other ad-hoc IFRC leadership mission. 

 Technical Support    

  • Actively contribute to the development of TRC field level planning processes 

  • Under leadership of the Team Leader, Field Coordination, actively contribute to IFRC field level planning and assure TRC field office is aware of events and actions relevant to the technical Capacity Development

  • Support TRC field level teams to assure consistent application of IFRC Minimum Standard Commitments to Gender and Diversity 

 National Society capacity Support  

  • Identify and communicate to Team Leader, Field Coordination the field level TRC capacity support needs, including working with IFRC field officers to assure mentoring and coaching and identify appropriate training for TRC staff, and volunteers. 

Coordination, cooperation, networking and partnership 

  • Foster and maintain a good working relationship with TRC field and SASF (Social Assistance and Solidarity Foundations) offices; including making available relevant information for SASFs, PDMM (Provincial Directorate of Migration Management) and Nüfus  in a timely and professional manner.

  • Represent IFRC in regional coordination and support field level coordination for planning monitoring and oversight activities.

  • Support relationship development between IFRC and SASFs, though supporting the Field Coordinators to foster trust and identify capacity support needs.

  • Represent the IFRC in relevant local coordination meetings as well as liaise with local public authorities, UN agencies, and international and non-governmental operating agencies. 

  • Identify sensitive issues relating to outreach, SASF allowance, protection and ensure immediate communication to IFRC management through the appropriate management line. 

Programme monitoring, evaluation and reporting   

  • Produce weekly operational situation reports and updates. 

  • Contribute to the IFRC reporting processes (standard and donor reporting) as requested by Team Leader, Field Coordination in coordination with M&E delegate. 

  • Providing adequate oversight to assure field level organizational accountability 

  • Plan with Team Leader, Field Coordination, the efficient and effective use of IFRC resources used in the project. 

  • Join TRC on field monitoring and provide oversight of field level activities to assure adequate quality of field level activities 

  • Regular feedback to IFRC management to assure leadership is fully informed on any material developments which could affect the project and/or IFRC. 

  • Coordinate with TRC for the Capacity and vulnerability assessments and work with all relevant actors to assure adequate skills, knowledge and capacity to fulfill high level of data collection 

 Staff Management 

  • Manage directly a Field Officer 

  • Lead performance management processes with field coordinators and assure compliance of field teams to IFRC rules and regulations 

  • Regularly join field officer and support with day to day monitoring and coordination. 



  • Relevant university degree or equivalent qualification


  • Basic RCRCM Training Courses or humanitarian response training or equivalent knowledge



  • Minimum of 5 years relevant work experience in relief operations

  • 3 to 5 years work experience with an International Organisation, international non-governmental organization, NGO and/or government development agency

  • Field experience in disaster and Crisis Management operations

  • Good knowledge and relevant work experience in Cash Transfer programming and/or social safety nets

  • Practical experience in monitoring and assessments (including FGDs and interviews)

  • Experience in project cycle management including proposal development, budgeting and reporting, monitoring and evaluation

  • Knowledge and understanding in the use of participatory tools in community planning approaches

  • Experience liaising with government actors and general field coordination


  • Experience within the Red Cross and Red Crescent Movement

  • Substantial experience in community led processes

  • Team management experience

  • Background in report-writing

Knowledge, skills and languages


  • Political and cultural sensitivity

  • Effective team and project management skills

  • Good mentoring and capacity development skills

  • Good stress management skills

  • Good analytical skills and solution focused person

  • Ability to work well in a multicultural team

  • Demonstrated accountability

  • Knowledge of the region and Turkey



Fluently spoken and written English and Turkish


Good command of another IFRC official language : Arabic

Competencies and values

Communication; Collaboration and Teamwork; Judgement and Decision Making
National Society and Customer Relations; Creativity and Innovation
Building Trust; Managing Staff; Managing Performance; Strategic orientation; Building alliances; Leadership; Empowering others

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