You'll contribute to ending world hunger by ...
The position has four main objectives:
- To assist Operations Coordinator in managing and coordinating the implementation of the Base projects
- To provide daily and consistent support and guidance to the Support & MEAL teams in order to meet targets, comply with donor requirements, follow the internal requirements of the organization and to deliver on learning objectives.
- To provide regular, clear and direct feedback/reports to the Operations Coordinator on the objectives outlined in this Job Description.
- To serve as Acting Operations Coordinator as needed/required
Key activities in your role will include
To manage the Support Departments (HR, logistics, finance), keeping in mind the final objective of improving Base operations and projects efficiency – (60%)
To ensure that support functions are strengthened at the Base level and appropriate systems are in place to adequately support programs implementation in all aspects.
To support the Support Managers to establish effective workplans, provide regular follow-up on them and pre-identify/respond effectively to constraints and restrictions in implementation.
To provide selective Capacity Building
of staff as needed and to contribute to the Career Development
To provide supervision, support and close teamwork between the Managers and their teams in order to ensure implementation of all initiatives.
To ensure that support functions at the Base level are characterized by quality, consistency and compliance in line with ACF strategic priorities, guidelines as well as legal requirements.
To monitor and analyse the logistical, administrative and human resourcing being used at the Base, recommending streamlining options and improvement of processes to the Operations Coordinator and the Base Management Team.
To ensure close budget-follow up at the Base level, in Coordination
with the Operations Coordinator and Base Administrator
Supervise the implementation of the Archiving Protocol at base level with the support of the archiving by department. Ensure the definition and implementation of robust archiving procedures in all departments (supports, operations, technical)
To assist in the definition and improvement of inter-departmental collaboration, cooperating closely with technical departments, to improve operational effectiveness and quality of service delivery
To identify, jointly with the team, resource constraints and problems during implementation of the activities, propose solutions and support implementation.
To liaise with other INGOs and other relevant stakeholders for effective coordination and implementation of logistics, HR and Administration
Lead on the Base Operational Task Force meetings on a monthly basis, and liaise with the Coordination OTF meetings for further follow up.
Objective 2: To manage the Monitoring, Evaluation, Accountability and Learning Department (25%)
To ensure the development of the MEAL unit and its optimal integration in the Base, in particular: design methodology for multi-sector assessments, monitoring and evaluation of ACF Sectors of intervention, provide sector guidance and capitalize the lessons learnt.
To support the design of project monitoring tools streamlining resources at the Base level.
To support the roll out of ACF accountability framework and enlarged feedback mechanism at the Base level
In coordination with the Operations Coordinator and the MEAL Manager ensure regular and consistent data is collected against each indicator in logical frameworks as well as against the Mission Strategic Framework
To ensure the preparation of intermediate and final MEAL reports to the donors in coordination with PMs, Operations Coordinator and Grant Manager
To utilise tangible lessons learned and learning outcomes derived from project and programme MEAL activities to build quality focused proposals in coordination with the Operations Coordinator and BMT
To ensure that accountability processes are incorporated in the activities and implementation of programming at the field level, reporting back on these to the Meal Coordinator
, and Operations Coordinator.
To supervise the implementation of the mission accountability strategy at the Base level.
Objective 3: Team Management and Human Resourcing (15%)
To be the direct line manager of HR Manager, Log Manager, Admin Manager and MEAL Manager, with the Operations Coordinator maintaining a functional link and overall line management
To participate in the recruitment of departmental team members, and upon request, participate in the recruitment of other key staff (if relevant)
Provide development plans and appraisals for the HR Manager, Log Manager, Admin Manager and MEAL Manager to ensure their capacity is built and their performance is improved
To organize regular meetings with the staff line managed; to improve team communication and to support team building activities
Participate in the Human Resources definition for departments and ensure the best candidates are selected for the implementation of activities
Objective 4: Security
To respect the security rules specified in the mission and base Security Plan
, see to it that the team under his/her responsibility complies with the security plan and perform the security management tasks that can be assigned in its protocols.
To communicate to the security officers of the working location any security related information or noncompliance with the security plan
Objective 5: Other
To serve as Acting Operations Coordinator during absences (breaks, leave, training, illness etc.).
To promote commitment to ACF charter and prevention on power abuses
To support the emergency interventions of the organization as per the employee’s abilities
To support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
Do you meet the profile required criteria?
idate's Mandatory Competencies:**
Technical specific knowledge:
- · Bachelor’s degree in economics, international relations, Humanitarian Action or any related field AND/OR degree in one of the support areas (HR / Logistics / Finance) combined with experience in humanitarian sector
- Knowledge in implementation of programs (PCM) and management of resources department (Logistic, Administration/finance, HR, MEAL)
- Technical and working knowledge of MEAL
- Demonstrable knowledge of Logistical, Administrative, and/or Human Resourcing processes
Humanitarian sector knowledge:
- At least 3 years’ experience in a senior level support function for INGOs/NGOs
- Demonstrable experience with HR, Log and/or Finance as well as with MEAL
- Demonstrated staff capacity building and management skills
- Experience in risk management
- Excellent knowledge of donor (EU, ECHO, UN,
- AECID, etc.) rules and regulations
Action Against the Hunger knowledge:
An asset but not mandatory
English Mandatory; Arabic an asset
IT and specific systems:
Good skills in Microsoft Word, Excel, Outlook and knowledge of smart phone applications for CBI
Mobility (national/ international)
Our remuneration package:
As per Action Against Hunger