Relief International (RI)

Deputy Hub Team Leader

Relief International (RI)

Job Description


Position: Deputy Hub Team Leader

Location: (Gaziantep, Turkey)

Reports to: Hub Team Leader

Duration: 1 year

About RI: Relief International is a leading nonprofit organization working in roughly 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them

About the context and RI’s role:

The conflict in Syria is in its seventh year and has resulted in substantial human suffering, loss of lives, widespread devastation of infrastructure and large-scale displacement. The prolong crisis has resulted in increased population vulnerabilities and poverty. The 2018 Humanitarian Needs Overview (HNO) identified 13.1 million people in need, of whom 5.6 million are in acute need, 6.7 million are women and 5.3 million are children. The lack of access to basic services and continued conflict has created severe humanitarian needs. Because of the crisis, the work of the Relief International (RI) and other international and national organizations has been predominantly focused on emergency response and lifesaving actions. RI’s response in Syria is coordinated through three hubs (Turkey, Jordan and Lebanon) and five sectors (Health, Wash, Livelihoods, Child Protection and Agriculture). RI’s response had continued inside Syria for past five years through cross border interventions and through a hub-based approach. In 2018, RI has initiated a process of consolidating Syria response under a singly Senior Management Team based out of Amman with project implementation teams based in three to four hubs depending on the needs.

Position Summary:

Reporting to the Hub Team Leader (HTL), the Deputy Hub Team Lead (DHT) will support with oversee the implementation, Coordination and Administration of all aspects related to ongoing program activities in Syria including planning, organizing, leading, and ensuring quality implementation of program activities. The DHT under the HTL supervision will be in-charge and and is responsible for day-to-day management of Program, Health Technical Unit and Monitoring and Evaluation as well as Grants Acquisition functions for Cross-border Program. The DHT needs to track progress with individual projects, monitor operational and financial activities, contribute to building a comprehensive accountability platform and contribute to lessons learned and recommendations for program improvement, in addition to ensuring program implementation is in compliance with RI and donors’ regulations.

Essential Position Responsibilities and Duties:


  • In Coordination with the HTL, contributes to the Syria mission strategic planning process by advising on any changes in the context, new program development needs and ideas for program growth inside Syria.

  • Facilitate and manage the implementation of program guidelines and standards, policies and procedures as defined by the Syria SMT.

  • Identify and report potential risks and possible threats associated with program activities and communicate with the HTL and other relevant departments for defining appropriate course of action for mitigating and addressing the risks. **

  • In Coordination with the HTL, facilitates rapid response and assessments, with written reports, Analysis and recommendations to initiate emergency response.

  • Lead the development and revision of program guidelines, policies and procedures.

Program Management and Development

  • Provide day to day oversight and management support to implementation of cross border projects.

  • Effectively manage Programs, Health Technical Unit and Monitoring and Evaluation departments.

  • Under the HTL supervision, ensure that program activities comply with all donor and relevant legislation and professional standards.

  • With support from HTL and in coordination with other relevant departments, review current practices, SOPs, guideline, identify the gaps and provide continues development plan.

Capacity Building

  • Provide capacity building to Program, Health Technical Unit and Monitoring and Evaluation and Grants staff. Focus on key capacity building areas such as management, leadership, work plan development, project cycle management etc.

  • Conduct regular performance appraisals and annual performance reviews of Program, Health Technical unit and M&E managers.**

Budget and Financial Management

  • Under HTL supervision, ensure program implementation and budget use follows grant requirements per relevant donors. Report any deviations from spending projection/plans to HTL and Syria finance manager.

  • Ensure timely and constant monitoring of the project spend-down plans, review BVAs in coordination with relevant teams.

Monitoring, Evaluation and Reporting

  • Review the current M&E mechanism and provide gap analysis to ensure data utilization and collection are efficient and in use.

  • Supervise the M&E team to develop a program evaluation framework to assess the strengths of the program and to identify and implement action plans regarding areas for improvement

  • In coordination with HTL and WOS Grants Manager, ensure regular reporting to donors on progress of project implementation (as per reporting calendar agreed).

  • In collaboration with the program manager/team, ensure that activities are on track and all M&E tools are in place and provide feedback to program team.

Coordination and Partnership

  • Support HTL in-country representation of RI to donors, INGO forum for Syria cross border operations and other relevant hub-based coordination when needed.

  • Conduct stakeholder Mapping to identify local NGO/partners for potential coordination.

Qualifications and Requirements:

  • This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment. Creativity, flexibility, strong work ethic and a sense of humor are highly valued. Exceptional individuals are encouraged to apply;

  • A degree in a relevant Humanitarian/Development field or Bachelor’s degree with commensurate work experience; technical experience in health, WASH, and protection strongly preferred;

  • Minimum of 3 years professional program implementation experience in conflict settings; including program development and proposal writing experience;

  • Solid background and knowledge of USAID, ECHO and UN Rules and Regulations;

  • Excellent interpersonal, communication, public speaking, and strategic planning skills required;

  • Fluency in English (spoken and written) required; Arabic and Turkish language skills are highly advantageous;

  • Ability and willingness to travel to Syria management office in Jordan and inside Syria (if and when security permits).

  • Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently;

  • Excellent time management skills and resourcefulness with strong attention to detail.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

· Inclusiveness

· Transparency and Accountability

· Agility and Innovation

· Collaboration

· Sustainability

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