International Rescue Committee (IRC)

Deputy Director of Programs

International Rescue Committee (IRC)

Job Description

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Inside Syria, 7.6 million people are internally displaced and 12.2 million are in need of humanitarian assistance, with 4.8 million in hard-to-reach areas. There are 5 million Syrian refugees in neighboring countries. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair. IRC is offering a robust humanitarian response to the Syria crisis. With an annual budget in excess of $140 million and a rapidly expanding portfolio, supported by more than 2,000 staff and workers in the region, IRC is undertaking programs in Syria and the neighboring countries of Iraq, Lebanon and Jordan in the fields of health, child protection, education, women’s protection and empowerment, NFI and food distribution, cash assistance, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination. SCOPE OF WORK: Under the supervision of the IRC Field Director, the Deputy Director of Programs for Northeast Syria (NES) will directly supervise and provide strategic leadership for a dynamic, expanding, multi-sector program team across Northeast Syria covering Hasakeh, Raqqa and Deir-ez-Zor governorates. S/he will supervise the Health, Economic Recovery and Development (ERD), Early Childhood Development (ECD) and Integrated Protection Coordinators as well as the Grants and MEAL Coordinators. The DDP is responsible for ensuring high quality implementation of a wide range of programming across emergency to early recovery contexts and conducting day to day team management. KEY RESPONSIBILITIES: Leadership and Representation • Provide leadership and supervisory management for all IRC programming in NE Syria (NES), including mobilization and stewardship of resources, program quality and accountability, and performance management. • Participate actively in country program management, coordination, and strategy meetings with other members of the NES senior management team. • Work closely with Finance colleagues to ensure timely budget development, financial planning and cost management. • Actively engage with donors, partner agencies and the humanitarian community to ensure IRC is strongly represented in coordination and advocacy efforts. • Conduct regular field visits to support program teams. • Actively liaise with IRC programs in the Middle East Region and the regional team to maximize synergies and application of best practice across the region. Strategic Direction, Program Quality and Growth • Provide cohesive leadership to IRC’s program teams NES, ensuring that priorities and opportunities identified align with and contribute to the achievement of IRC’s objectives in the Middle East region and the NES strategic action plan. • Provide guidance to program teams regarding tools and strategies to ensure that programming is based on input from communities, a thorough understanding of the context, and technical best practices. • Work with colleagues in the country program, region and HQ to identify funding opportunities and develop competitive, responsive proposals that meet internal standards, apply IRC’s global strategy, and are donor compliant; engage with donors to discuss current and potential funding opportunities. • Work with the NES senior management team to develop operational budgets, which reflect a detailed understanding of situational parameters, beneficiary needs, available resources and technical possibilities. • Through the provision of leadership support to the in-country grants team, and in close collaboration with the Finance Team, develop cost-effective funding applications aligned with the IRC’s Outcome and Evidence Framework. • Ensure linkages in the Outcomes and Evidence Framework are supported. • Ensure programs collaborate across sectors on outcome-based programs for greater impact. • Manage Program Coordinators to ensure partnership plans that maximize opportunities for collaborative partnerships in NES are maintained and updated, consistent with the IRC’s Strategy Action Plan. • Ensure new business development and program design are consistent with those partnership plans and the Strategy Action Plan (including through the Go/No-Go review process). • Work closely with operational support departments to ensure systems are regularly reviewed and in place to support ongoing program operations and strategic growth. • Liaise with the IRC Technical Units to ensure regular flow of communication between field and headquarters, appropriate implementation of Technical Unit recommendations, and to facilitate technical oversight of programs. • Collaborate closely with the IRC Syria team to ensure a ‘One Syria’ programmatic and partnership approach, particularly for countrywide projects and initiatives • Remain abreast of ongoing humanitarian response and funding trends in the region and provide regular updates on these trends and analysis of how they may affect IRC programming. • Support the MEAL Coordinator to develop, adapt and implement appropriate monitoring and evaluation systems that enhance program quality, increase effectiveness and measure results. • Identify and pursue opportunities to improve client feedback mechanisms to ensure responsive programming. Grant Monitoring & Partner Management • Supervise the Grants and Partnerships Coordinator in the development of quality concept notes and proposals for all IRC NES programs. • Support the Grants and Partnerships Coordinator and Grants Unit with the development of a funding strategy, diversifying and strengthening donor base. • Actively participate in grant meetings, including all Budget vs Actuals Meetings, Grant Opening, Mid-Term, and Closing Meetings, ensuring follow up on action points. • Ensure Program Coordinators budget accurately and realistically, and consistently spend and implement in a timely fashion, including procurement of program supplies in accordance with approved procurement plans, while meeting targets. • Support the Grants Coordinator to ensure that all IRC NES programs are compliant with their respective donor regulations. • Coordinate with the Field Director, Program Coordinators, operations leads, and Grants Unit on all grant modifications, with a focus on identifying and troubleshooting potential issues well in advance. • Ensure close coordination and collaboration with support departments to ensure adequate synergy between programs and operations; • Support and supervise implementation of finance controls for program expenditures in accordance with global and country program policies and procedures; • Work through IRC’s Partnership Excellence for Equality and Results System (PEERS), a comprehensive set of compliance tools to set up, manage, and close out partnerships and subawards. • Ensure program staff proactively maintain positive relationships with partners, including ongoing capacity building and mentoring, as well as a culture of mutual learning. Emergency Response • Establish a NES Emergency Preparedness Plan and serve as emergency team lead when an emergency situation arises. Support the establishment of a Country Emergency Team capable of responding, assessing and fundraising for emergency response.. • Coordinate with communications and advocacy staff at Regional Office to ensure timely sit reps and information flow. Staff Performance Management and Development • Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, establishing a supportive environment while emphasizing accountability, providing regular and timely constructive performance feedback, and leading documented semi-annual performance reviews. • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. • As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition roles and responsibilities of select coordinator positions, by end of assignment. • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff. • Work with regional HR staff to identify and implement recruitment and retention strategies. • Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the NE Syria program. Communications • Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff and with partner organizations. • Maintain open communications with regional management staff, regional technical advisors, and HQ departmental staff. Qualifications • Graduate degree in a relevant field preferred • At least 7 years of progressively responsible professional experience managing complex humanitarian programming. Previous experience in an emergency or conflict-afflicted setting is required. • Strong familiarity with IRC NES’s core programming areas including Health, Integrated Protection, Economic Recovery and Development and Early Childhood Development. • Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics • Superior diplomatic and coordination skills are essential, both for internal coordination and for working with key stakeholders • Demonstrated ability for rapid, accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies • Proven track record of leading multi-location teams • Repeated, successful experience delivering appropriate levels oversight for a portfolio consisting of a variety of complex, high-value donor-funded projects • Politically astute, with well-developed diplomatic and negotiating skills • Fluency in spoken and written English; Arabic skills strongly preferred • Strong oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders • Extensive representation and fundraising success, including prior experience with European, US and international donors • Experience of managing programs in a complex and rapidly changing security context • Established capacity to deal with ambiguity in stressful situations • Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes • A keen understanding of political complexities in the Middle East region • Strong commitment to IRC’s vision, mission and core values • Motivated, positive individual who excels at taking initiative and is able to motive team members to produce results under pressure while maintaining a sense of humor. Supervisory Responsibilities • Six direct reports including the Health Coordinator, Economic Recovery and Development Coordinator, Integrated Protection Coordinator, Early Childhood Development Coordinator, Grants and Partnership Coordinator and MEAL Coordinator. Key Working Relationships • Internal: NES Field Director; Iraq/NES Country Director: NES Senior Management Team; NES Field Coordinators, ME regional team; HQ staff in various departments • External: Public and private donors, international and national NGOs, UN agencies, partner organizations, local authorities Professional Standards • IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Working Environment: Based in Derek, Northeast Syria, in shared housing with frequent travel to field locations. Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
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