United Nations Children's Fund (UNICEF)

Consultant (The Development of Tools and Guidance on Mobile Technology and Children’s Rights (28 Working Days, Home-based), Division of Private Fundraising and Partnerships)

United Nations Children's Fund (UNICEF)

Job Description

The Children’s Rights and Business (CRB) Unit within the Private Fundraising and Partnerships (PFP) Division is responsible to develop guidance for companies, governments, and civil society to address business impacts on children’s rights. UNICEF is seeking an expert consultant to update UNICEF guidance for mobile network operators to reflect emerging industry trends as well as including relevant elements of more recent UNICEF guidance that will further support UNICEF engagement on these topics at country, regional and global levels. UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up. For every child, hope The Children’s Rights and Business (CRB) Unit within the Private Fundraising and Partnerships (PFP) Division is responsible to develop guidance for companies, governments, and civil society to address business impacts on children’s rights. Aligned with the Children’s Rights and Business Principles, UNICEF recognizes that ICT companies create both positive and negative impacts on children’s rights through their activities. Therefore, UNICEF now works with all stakeholders – companies, government and civil society – to create an enabling environment where business can respect and support children’s rights online and offline. In recent years, UNICEF has developed research, tools and guidance on children’s rights in a digital environment with a variety of partners, focusing on the responsibilities of ICT companies in respecting and supporting children’s rights. For example, to support mobile operators in evaluating their Child Rights impacts, Millicom and UNICEF, with support from Det Norske Veritas, teamed up in 2014 to develop the ‘MO-CRIA’ self-assessment tool. MO-CRIA is designed to strengthen corporate practices, policies and processes, with the goal of making it possible for children worldwide to safely explore and enjoy the best of what the information and Communication Technology industry has to offer. These terms of reference are specific to updating the MO-CRIA tool to reflect new trends and support the roll-out of the outputs both within UNICEF and externally. CONTEXT Since the publication of the MO-CRIA tool in 2016, UNICEF has also developed a series of discussion papers and industry tools on child rights considerations associated with issues relevant to mobile network operators, including data privacy, Data Protection and freedom of expression. The Covid-19 pandemic and resulting school closures around the world have led children to rely more on their mobile devices to meet many daily needs, supporting their rights to education, information, and much more besides. Other trends in access and technology also provide clear indications of a rapidly evolving context. The number of mobile internet users is predicted to increase by 1.2 billion between 2019 and 2025. In terms of technology, the introduction of 5G networks in 2018 marked a significant milestone – with GSMA predicting 1.8 billion 5G connections by 2025. MNOs also have a vital role to play in the rise of the Internet of Things (IoT), which is expected to grow significantly over the coming years to reach an estimated 11.4 billion consumer connections by 2025.[1] This new context calls for a fresh look at the child rights opportunities and risks associated with the mobile sector in order to provide updated guidance to the industry and to build the capacity of UNICEF offices to engage on the issues. How can you make a difference? UNICEF is seeking an expert consultant to update UNICEF guidance for mobile network operators to reflect emerging industry trends as well as including relevant elements of more recent UNICEF guidance that will further support UNICEF engagement on these topics at country, regional and global levels. MAIN TASKS The consultancy consists of three pillars.
  • The first pillar involves conducting a rapid landscape Analysis to capture the most up-to-date information available on children’s interaction with mobile technology and associated child rights implications.

  • The second pillar is dedicated to revising the MO-CRIA tool and incorporate additional considerations from recent guidance and develop a more user-friendly version to promote its use and company uptake.

  • The third pillar consists of updating the ‘how to guidance’ and delivering virtual training(s) to build the capacity of UNICEF staff and potential implementors at country and regional levels.

DELIVERABLES The consultant will be responsible for a rapid landscape analysis; developing revised guidance for the industry; and supporting UNICEF staff on how to act on the issues identified:
  1. Brief on children’s rights and mobile technology (approximately 9 days)
    • Drawing on secondary literature, produce a brief on the state of children’s interaction with mobile technology, including the short medium- and longer-term implications of the COVID-19 pandemic. Topics may include: access/coverage trends; summary of available data generated by UNICEF and others on specific risks and opportunities for children interacting with mobile technology; identification of emerging technologies such as 5G and IoT with relevance to children’s rights; Mapping of the wider mobile industry value chain with respect to responsibilities towards children’s rights (e.g. MVNOs, device manufacturers or app developers); identification of ways in which MNOs can influence wider changes in the value chain; and listing of topics requiring further investigation including gaps and opportunities for improvement.


  2. Update the MO-CRIA tool based on inputs from previous users, external experts, and UNICEF colleagues (approximately 14 days)
    • Knowledge management: document examples of previous companies who have used the MO-CRIA tool through direct interviews and extract lessons, gaps, and weaknesses. Capture case studies of country office and regional office use of MO-CRIA to capture lessons and strategies.

    • Updating content: incorporate new and emerging issues; incorporate relevant guidance contained in digital CRB tools including the Child Online Safety Assessment Tool and other guidance encompassing digital privacy, marketing, and online safety; incorporate positive case studies where available.

    • Updating format: based on feedback from a variety of stakeholders, identify ways of improving the usability of the MO-CRIA tool (in excel and pdf) enabling a wider variety of use cases spanning full in-depth assessments to lighter-touch reviews on specific themes (e.g. issue-specific checklists or one-pagers on key issues).


  3. ‘How to’ guidance and virtual training for UNICEF staff (approximately 5 days)
    • Update a ‘how to’ guidance for UNICEF staff containing a basic introduction to the mobile sector; how to make use of the updated guidance by engaging MNOs and other relevant stakeholders nationally; and how to identify levers for wider impact or roll-out.

    • Prepare and deliver a virtual train-the-trainer session for UNICEF staff to present the guidance and answer questions (delivered in two time zones). The output here should also include a short training package that can be delivered by others that the consultant pilots. This should not, however, be complex or lengthy.


ESTIMATED DURATION OF THE CONTRACT AND PROPOSAL Note that this is a part-time consultancy, consisting of 28 workdays between 20th September 2020 and 10th December 2020. REPORTING TO  Corporate Alliances Specialist, the Children’s Rights and Business (CRB) Unit. WORKPLACE Consultant is expected to work remotely with the potential for travel to in-person events. To qualify as an advocate for every child you will have… Education: A master’s degree in Business Administration, Corporate Social Responsibility or related field is required. Experience: Minimum 5 years of work experience with one of the following is required: human rights, children’s rights, or online safety. Relevant experience working with the mobile or ICT sector is preferred. Experience on working on an international environment in topics related to companies and human or children’s rights will be highly valued. A strong research background is required. Fluency in English is required. Applicants must have a proven record of excellent writing and analytical skills in English. For every Child, you demonstrate… UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results. Remarks: Please indicate your ability, availability and gross daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered. Also, please mention the earliest date you can start. Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
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