World Food Programme (WFP)

Consultant (Communications & Donors Relations)

World Food Programme (WFP)

Job Description


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


Education: Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.
Language: Fluency (level C) in English and French languages is requested.


These jobs are found in Headquarters (HQ), Regional Bureaux (RBs) and in Country Offices (COs). Job holders work with high degree of independence using technical knowledge and experience to analyse data, prepare reports, provide advice and solutions to problems, and identify opportunities for improvements. In COs, these jobs report to the Director" id="link" class="link">Country Director with functional supervision from the Regional Communications Officer, to ensure that the CO communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP's corporate communications goals.


Currently WFP focuses on four priority areas to support the government to achieve zero hunger: 1) saving lives in emergencies and refugee setups, 2) building resilience through predictable safety nets, 3) increasing market access for smallholder farmers by linking P4P Activities with home-grown school meals and reducing post-harvest losses, and 4) improving food security and nutrition and capacities of national institutions through concerted capacity strengthening interventions. WFP delivers its programme of work through a combination of technical assistance aimed at strengthening institutions, and innovative, evidence-based activities to strengthen Food Systems and develop individual and organisational capacity.

The Country Office of Burundi is transitioning to the WFP's Integrated Road Map (IRM) on 1st April 2018. Special efforts are to be deployed to : 1) Reinforcing communications of WFP's role and actions in Burundi; 2) Enhancing donors' visibility; and 3) Strengthening partnerships with donors, government, UN agencies, NGOs, beneficiaries, private sector and other partners.

KEY ACCOUNTABILITIES (not all-inclusive)

Under the direct supervision of the Country Director of WFP Burundi Country Office, the incumbent will be responsible for the following duties and responsibilities:

1. Serve as Head of Communications, Donors Relations & Information Management.  Manage a small team of communications & donors relations, and contribute to building their capacities to enable high performance;  
2. Develop, maintain and update an appropriate strategy and workplan for communications and donors relations, based on the corporate communications strategy, and with the aim of enhancing donors' visibility, resource mobilisation,  raise the profile of WFP, as well as ensure alignment with WFP strategy;
3. Plan, manage and evaluate communications campaigns that favourably impact the views of the public, opinion leaders and donors in order to raise the profile of WFP and donors and support resource mobilisation activities;
4. Prepare communications products that effectively convey the desired message to targeted audience(s);
5. Maintain and develop a contact list of journalists and media outlets, and manage the regular flow of news/information about WFP’s work to the media, ensuring reputational risks are identified and managed;
6. Define a social media plan for the assigned area which leverages social media content, platforms, networks and partners to enhance coverage and support of WFP’s activities;
7. Generate and/or facilitate the production of donor specific visibility content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support global and country fundraising activities, ensuring consistency with corporate messages;
8. Track and analyse traditional and online media, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities;
9. Coordinate and prepare accurate and timely reporting on communications activities that enables informed decision-making, evaluation of objectives and consistency of information presented to stakeholders;
10. Build capacity of WFP staff on all aspects of External Relations communication, providing advice, guidance and training to ensure consistent, quality communications activities that deliver the desired impact;
11. Work in close collaboration with counterparts to align activities and ensure a coherent approach to communications within WFP;
12. Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of communications specific risks;
13. Prepare press releases, media briefs, talking points, donor visibility materials and organize advocacy campaigns.


Specialised Knowledge in Communications

Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. strategy.

Sociopolitical Contextual Understanding

Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making.

Communication Strategy and Planning

Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders

Relationship Management

Demonstrates ability to formulate and maintain strong relationships and develop networks with appropriate stakeholders. Leads in implementing identified strategy to raise the profile of WFP, build relationships and further organisational aims.

Media & Communication ExpertiseFacilitates and contributes to open verbal or written communication with stakeholders as required  to convey tailored messages. Engages in mutually informative discussion with partners and influencers.

Information Analytics, Reporting & Management

Demonstrates ability to conceptualise impactful means for reporting outcomes of multilateral/interagency dialogues to facilitate decision-making. Utilises partnership information and Analysis to form insights which support fact based discussion for enhanced partner relationships, proactively identifying opportunities for improvement. Maintains, manages and analyses information in appropriate WFP systems.

Resource Mobilisation

Demonstrates the ability to Design and manage the full resource mobilisation lifecycle, including negotiating with partners and key stakeholders, providing resourcing advice and briefs to senior managers, leading medium/large teams and strategically allocating material and other appropriate resources.

  1. Lead the development and implementation of a workplan and overseeing and delivering activities that identify, develop and maintain partnerships and maximise funds. Also by ensuring timely and cost effective delivery of results in accordance with WFP and the corporate strategy, including through the implementation of the Integrated Roadmap (IRM); 

  2. Manage a portfolio of partnerships, soliciting contributions, providing donor stewardship, forecasting, negotiating changes and assessing results, to maximise resources raised;

  3. Oversee and approve the information collated from media and local internal & external sources to facilitate and maximise the exchange of information and data flow between functional areas networks in WFP. Provide operational awareness and understanding of events that may have humanitarian and/or operational impact; 

  4. Collaborate with counterparts in other UN agencies to ensure consistency in humanitarian information and to complement WFP analysis and information;

  5. Advise management on strategic entry points opportunities and relations with donors, the government, NGOs, private sector, and develop strategies to widen the current donor pool and partners opportunities; 

  6. Identify, build, maintain and consolidate effective partnerships with donors, UN agencies, NGOs, host government and other partners;

  7. Coordinate reporting activities;

  8. Monitor and review situation reports for WFP Headquarters summarizing WFP activities; assist in the preparation, writing and editing of all other reports required by Headquarters;

  9. Other as required.


Required :
- A minimum of five years of relevant working experience in communications.

Desirable :
- Relevant experience in donors relations, resource mobilisation and reporting;
- Management of a small team of more junior staff with related areas of expertise in the delivery of innovative communications projects and/or Donor Relations;
- Experience in reporting and communication projects;
- Provide support in leading projects and input into function policies;
- Implementation of resource mobilisation work plans within area of expertise;
- Exposure to negotiations for contributions and partnership agreements in line with internal established policies and procedures and external regulations; 
- Develop productive relationships with representatives of donors and host governments.


Duration of Assignment: 11 months

Type of Contract: Regular International Consultant
Level Professional:  P3
Duty Station: Bujumbura in Burundi WFP Country Office
Security level : C duty station


- Small team managed and capacities built in communications and donors relations;
- Communications and donor relations strategy and workplan drafted and implemented;
- Communications about WFP role and actions e as well as Donors visibility and resources mobilisation enhanced;
- Partnerships with donors, government, UN agencies, NGOs, beneficiaries, private sector and other partners strengthened.


Monday 27 June 2020 

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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