United Nations Development Programme (UNDP)

Communications & Engagement Analyst

United Nations Development Programme (UNDP)

Job Description

Next Generation UNDP builds on our existing assets—worldwide presence, thought leadership, and over 50 years of experience—to help countries and communities respond to a fast-changing development landscape. We are creating new solutions, building collaboration platforms, and sparking new partnerships and instruments for development. These innovations are disrupting the way our organization thinks, invests, manages, and delivers—so we can perform faster and better than ever to accelerate progress towards the Sustainable Development Goals. Aligned with this thinking, UNDP in Sri Lanka has reorganized and moved to an integrated collaborative Business Model. Internally, an energetic and innovative team has converged around the planning, Design, implementation and quality assurance of an integrated programme in a fast-paced environment. Fostering strategic partnership and alliances with different stakeholders will require a team which consistently approaches work with energy and a positive, constructive attitude and has a strong client orientation. Strong UN partnerships are valued for Delivering Together in a true spirit of collaboration and teamwork. Post Context: Under the guidance and direct supervision of the Team Leader- Policy & Engagement , the Communications & Engagement Analyst leads the implementation of the UNDP global communications strategy, as well as in the design, management and implementation of the Country Office communications and publication strategies which are geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP. In doing so, the incumbent facilitates internal communication towards the inclusion of innovative practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches while leveraging communications channels with external stakeholders. The Communications & Engagement Analyst, working closely with all teams and Senior Management is the daily face of UNDP to the outside world. Through casting both a broad information net as well as targeted communication efforts, the Communications & Engagement Analyst projects the work and identity of UNDP outward and the perspectives and needs of the client communities in ward and will be the primary focal points for brand management, media engagement and communications. The Communications & Engagement Analyst, through keen awareness of communication actors and issues in Sri Lanka, positions and prepares UNDP colleagues for successful communication engagements with the press, government, formal presentations with institutional actors and non-traditional settings as well. The Communication and Engagement Analyst prepares the field for the optimal visibility of UNDP’s substantive and innovative collaboration efforts in achieving Sri Lanka’s grand challenge. Duties and Responsibilities Ideas & Expertise:
  • Facilitate the inclusion of innovation practices and resources into UNDP’s programmes, projects, services, and partnership engagement approaches

  • Facilitate the contribution of Sri Lankan citizens and institutions in development innovations via CO and corporate UNDP innovation resources and access points

  • Collaboration with programme portfolio teams, projects, policy advisory and engagement team to co-develop innovative approaches

  • Leveraging contemporary communication channels and platforms, reaches all relevant audiences including stakeholders, experts, sponsors and institutions and citizens with effective and continuous messaging that expands UNDPs position and engagement around the SDGs and Sri Lanka’s development agenda.

  • Develops, packages and produces tailored and relevant communication materials and products.

  • Create media and information campaigns in local and regional media that position UNDP, as well as UNDP’s partners, and ensure the role and voices of UNDP and its collaborating partners are widely seen and heard in the national development dialogue.

  • Capitalize on UNDP communication, outreach, and convening capability to provide a communications platform for citizen actors in development, with emphasis on Sri Lankan youth and business community.

Partnership engagement:
  • Creates a network of critical communication actors, partners and platforms essential for advancing development cooperation, innovation, and collaboration in Sri Lanka.

  • Systemically supports the integration of innovation approaches and external public engagement in UNDP’s programming and project development.

  • Seeks client feedback on communication products and efforts

  • Learn how clients and collaborators consume communication products and services, identifying information and data to facilitate greater reach, clarity and impact.

  • Identifies effective partner communication strategies and seeks to align and join efforts when useful to advancing UNDP’s shared agenda with its collaborative partners.

  • Provide basic and useful explanations to clients on communications requirements.

  • Promotes use and citizen voices and institutional consumers to “tell the story” of development in Sri Lanka in appropriate media and fora.

Team Collaboration:
  • Proactively propose avenues for external engagement in UNDP’s work, utilizing the richness of ideas and energy to co-create within Sri Lankan communities and youth.

  • Support UNDP knowledge and advisory teams in integrating innovation approaches in the design of projects and collaborative initiatives.

  • Briefs portfolio teams on messaging effectiveness, identifying successes and impediments.

  • Lead internal workshops and training on social media usage that promote UNDP and avoid negative outcomes.

  • Leads the crafting of, together with programme and policy teams, consumable messages and implement interventions for targeted audiences that expand and secure UNDPs reach.

Competencies Competencies and Selection Criteria Description of Competency at Level Required (For more comprehensive descriptions please see the competency inventory) In this section list all core competencies as well as the most relevant technical/functional competencies the role will require along with the appropriate level. A Detailed list of competencies can be accessed through the following link: https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx Core Innovation Ability to make new and useful ideas work Level 4: Adept with complex concepts and challenges convention purposefully Leadership Ability to persuade others to follow Level 4: Generates commitment, excitement and excellence in others People Management Ability to improve performance and satisfaction Level 4: Models independent thinking and action Communication Ability to listen, adapt, persuade and transform Level 4: Synthesizes information to communicate independent Analysis Delivery Ability to get things done while exercising good judgement Level 4: Meets goals and quality criteria for delivery of products or services Technical/Functional Detailed list of competencies can be accessed through https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx and hiring managers are encouraged to familiarize themselves for more information Graphic Design Ability to communicate visually and create appealing UNDP graphic products Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise Multimedia / Content Development Originating and/or editing written content for media and the general public to be disseminated through press or other online outlets Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise Brand Quality Management Ability to strengthen UNDP's identity and distinction through its brand and uphold it to a high level of quality Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise Social Media Ability to represent and promote the UNDP’s work in virtual communities / networks and promote citizen engagement in UNDP's work Level 4: apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise Cultural Translation Ability to translate information into the context of the culture Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise Innovation, Outreach, and Partnerships Ability to communicate within and at large, participate in peer communities and engage substantively Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise Required Skills and Experience Education
  • Advanced (Master's) or Bachelor’s Degree in media relations, journalism, publishing, or a related field.

Experience
  • Master’s Degree with 0 years or bachelor’s with 2 years of relevant experience at the national or international level in public relations, communications or advocacy.

  • Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based Management Systems.

  • Previous UN experience would be an added advantage

  • Experience in brand management and journalism is desirable.

Language Requirements
  • Fluency in English. Fluency in other national languages will be an added advantage.

Disclaimer Important applicant information All posts in the GS categories are subject to local recruitment. Applicant information about UNDP rosters Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Workforce diversity UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence. Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
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