UN Offices

Chief Information Management Officer

UN Offices

Job Description

  The Government of Malawi’s Department of Disaster Management Affairs (DODMA) is the lead agency in responding to the emergency crisis with the support of the Humanitarian Country Team (HCT), and policy direction from the National Disaster Preparedness and Relief Committee. Since 1991, the Government of Malawi established the DoDMA to provide overall coordination to sudden onset and ongoing emergencies, and a number of policy and regulatory instruments have been put in place to enhance coordination. In spite of significant investment in policy and regulatory instruments, there remains gaps in coordination and the flow of information to guide the emergency responses. While coordination at the national level is significantly good, there have been challenges in coordination at the district level. This is mainly attributed to the absence of the cluster system, a factor which has put pressure on the Assistant Disaster Risk Management Officer (DODMA district staff) to handle sectoral issues in addition to general coordination. Cluster levels have struggled to obtain timely information from partners on the ground presenting an incomplete picture of the response which feeds up into national response. In addition, the DRM Officer may not always have the IT capacity or equipment to collate information and report up to the National level. DODMA as the lead coordination agency, manages all information on disasters and provides regular reports to international agreements where Malawi is part to. Managing, analyzing and packaging credible information depends on how strong the source of information is and how the information is accessible to stakeholders in usable products. Against this background and increasing shocks in Malawi, the Department of Disaster Management Affairs has started decentralizing its functions and strengthening local level disaster risk management.  The DODMA is also working on a Disaster information management System (DMIS) which is being piloted in Phalombe, Mangochi, Chikwawa and Balaka districts for a start, which is aimed at automating disaster information for easier flow of information and quicker analysis for decision making. With the system being rolled out with a scope of expanding countrywide, the demand for managing all the different pieces of data and information is imminent necessitating strengthening the current capacity at DODMA to manage the demand. As a first step to strengthen the capacity, an information management unit is being set up at DODMA, which will manage disaster information to facilitate timely decision making and Malawi’s reporting requirements to global agreement through generation, analysis and development of different products including maps, infographics / analytical reports, charts / graphs and regular communication flow with the EOC, District and Cluster stakeholders and DRM activities developed. Services of a Chief Information Management Officer are being sought at government scale to be part of the information management unit. Duties and Responsibilities Under the overall supervision of the Programme Analyst - Disaster Risk Management, the CIMO will work closely with Deputy Directors - DoDMA to ensure that data of humanitarian and development interest will lead the advancement of DoDMA’s practice in data science and analytics helping to serve as a bridge between Response and the Resilience teams to provide strategic leadership and technical project management for new initiatives and hands on engagement within the current and future portfolios of work. This position will map and develop frameworks to measure Information and Data analysis by creating and managing large data sets comprised of individual-level and aggregated data from multiple data sources. Successful candidates will have proven track record in harnessing and working with data generated through Global Goods such as District Health Information System (DHIS2), Integrated Household Survey (HIS) and others alongside platforms in use by government and donor supported initiatives. To do so, the CIMO will:
  • Lead the integration of Information to create and leverage  data sets in all development, resilience and response sector programs with a focus on delivery of outcomes and value for money;
  • Develop an Information Strategy for DoDMA to enhance the awareness, understanding, and knowledge of key stakeholders in the government, private sector, civil society, etc. at the regional, national and local levels on Disaster Management, and help achieve overall DoDMA Programme objectives.
  • Integrate innovative data frameworks and analytical solutions to leverage data from humanitarian and development delivery, data collection, management, visualization and analysis initiatives with support from Junior Staff;
  • Provide strategic support in the application of the Principles for Digital Development in the development, adoption, integration, and effective use of data science and analytics related to Global Goods and other open source software platforms used in DoDMA projects and initiatives, including DHIS2, Malawi Vulnerability Assessment Committee (MVAC), DMIS (Malawi) and community information systems as they are applied to response and resilience initiatives;
  • Supervise and reinforce the capacity of staff in the Information Management Unit and at the Districts linked to the DoDMA Information Management Strategy.
  • Identify short courses for IM capacity development of relevant stakeholders at national and local levels
  • Facilitate capacity development of district staff to use the district Disaster Management Information System
  • Perform any other duties assigned by management from time to time
Competencies Core Competencies Innovation Ability to make new and useful ideas work
  • Adept with complex concepts and challenges convention purposefully
Leadership Ability to persuade others to follow
  • Generates commitment, excitement and excellence in others
People Management Ability to improve performance and satisfaction
  • Models independent thinking and action
Communication Ability to listen, adapt, persuade and transform
  • Synthesizes information to communicate independent analysis
Delivery Ability to get things done while exercising good judgement
  • Meets goals and quality criteria for delivery of products or services
Functional Competencies Disaster Risk Management
  • Knowledge of disaster risk management concepts and the ability to apply to strategic and/or practical situations
Disaster Risk Reduction
  • Knowledge of disaster risk reduction and the ability to apply to strategic and/or practical situations
Early Warning
  • Knowledge of early warning and the ability to apply to strategic and/or practical situations
Preparedness
  • Knowledge of preparedness solutions and the ability to apply to strategic and/or practical situations
Disaster Recovery
  • Knowledge of disaster recovery issues and solutions and the ability to apply to strategic and/or practical situations
Required Skills and Experience
  • Relevant Bachelor’s Degree (Management Information Systems), with relevant certifications in Arts, Graphic Design, Statistics, Disaster Management, Emergency Management, Geographic Information Systems, Information Management, Information Systems, Professional Studies, Social Sciences or a related field.
  • A minimum of six (6) years of relevant professional experience in the fields of activity concerned (collection and data processing for graphic design and creation of Infographics.)
  • Leading and managing staff in the team in the formulation and implementation of the substantive work plan of the team and overseeing of staff accountability
  • Thorough knowledge in the use of computers and software (MS Word, Excel, etc.), current use of spreadsheets, Infographic software’s (Excellent knowledge of Adobe Creative software (Illustrator, Indesign and Photoshop); and experience in the use of applications or electronic management system.
  • Knowledge in the field of database management and geographic information systems (such as Arc GIS)
  • Fluency in oral and written English is essential;
  • Knowledge of local language is desirable
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