World Food Programme (WFP)

Business Support Assistant (Administration)

World Food Programme (WFP)

Job Description

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. ABOUT WFP The united nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. STANDARD MINIMUM QUALIFICATIONS Education: Completion of secondary school education.with a bachelor’s degree in business Administration with an additional relevant work experience and/or training/course. Experience : Four (4) or more years of progressively responsible support work experience business administration Language: Good command of English language (level B) in both oral and written communication ORGANIZATIONAL CONTEXT This job is at WFP Benin Country Office (Cotonou) and the job holder will report to the Administration Officer or the designate At this level, job holders demonstrate responsibility and initiative to respond independently to queries with only general guidance for all assistance modalities for both WFP and administration common services. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders typically manage a small team, supervising and coaching staff. JOB PURPOSE To deliver standard Business Support processes for a specific professional area of work, to facilitate effective service delivery. KEY ACCOUNTABILITIES (not all-inclusive) 1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff. 2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients. 3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources. 4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation. 5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function. 6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work. 7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems. 8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards. 9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff. 4Ps CORE ORGANISATIONAL CAPABILITIES Purpose
  • Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.

  •  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.

  •  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.

  •  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People
  • Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.

  •  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.

  •  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.

  •  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance
  • Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

  •  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

  •  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

  •  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership
  • Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.

  •  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.

  •  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

  •  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

COMPETENCIES 1. Interview Opening question 2. Technical Question 1 2. Technical Question 2 2. Technical Question 3 TERMS AND CONDITIONS Qualified female candidates are encouraged to apply.
  • Only Beninese nationals or holders of valid residence and work permits are eligible to apply for this position

  • Only shortlisted candidates will be contacted.

  • Selected candidate will be employed on a fixed-term contract with a probationary period of one year. WFP offers an attractive compensation package. For more details please visit International Civil Service Commision website: http://icsc.un.org  (link: http://www.un.org/Depts/OHRM/salaries_allowances/salaries/benin.htm).

DEADLINE FOR APPLICATIONS 3rd August 2020 WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job. Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills. Only successful candidates will be invited for an interview. Female applicants and qualified applicants from developing countries are especially encouraged to apply WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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