European Bank for Reconstruction and Development (EBRD)

Associate Director (IT Information, Innovation & Insight)

European Bank for Reconstruction and Development (EBRD)

Job Description

Purpose of Job: The Associate Director, IT Information, Innovation & Insight (ADIII) leads the team that is the interface with other business units in the Bank to help define business strategy, interpret requirements, and develop business-technology demands into actionable IT activity, initiatives and major projects. The ADIII establishes and manages relationships at all levels of the firm, including stakeholder expectations and demands. The ADIII plays a key role in the shaping and defining of initiatives and projects, collaborates to assure alignment with IT direction, and assists with marshalling of resources to appropriately capture requirements and interpret them for use by the technology team. The role will leading expert in Information Management, including management of vital Bank records, archives and collaboration platforms of the Bank. The role is responsible for the oversight and implementation of policies and procedures that govern the management of the EBRD information in HQ and ROs Background: This role is a part of the IT leadership function of the Bank and is influential both within the Department and wider. The role maintains the relationship with stakeholders in the Bank and effectively interprets their demands, turning requests into action, leads the consideration, interpretation and Analysis required for the development of new applications and platforms, supports the business users through effective analysis and guidance on major projects and manages the relationship management and analysis budget and seeks savings where appropriate. Facts and Scale This role is a part of the IT leadership function of the Bank and is influential both within the Department and wider. The role maintains the relationship with stakeholders in the Bank and effectively interprets their demands, turning requests into action, leads the consideration, interpretation and analysis required for the development of new applications and platforms, supports the business users through effective analysis and guidance on major projects and manages the relationship management and analysis budget and seeks savings where appropriate. Accountabilities and Responsibilities:
  • Provides leadership, vision and direction to I&I organisation to ensure it contributes to Bank goals

  • Reports to ITGC and Service Management on performance of the Group and its initiatives

  • Manages team personnel, developing their skills and capabilities to meet the needs of the organisation, as well as building on existing recruiting capabilities to address new needs and skills gaps whilst at all times ensuring the people resources are kept at an appropriate level to manage budget challenges and implantation requirements

  • Works with MD IT on information and collaboration strategy in the context of the business strategy

  • Develops and maintain links with international organisations and represent EBRD in international forums

  • Partners with business to innovate and drive continuous improvement enabled by IT solutions, as well as influence how information and records can enable new sources of value

  • Finds opportunities to use technology to impact firm, practice and business services group strategy and performance. Identifies sources of advantage and seeks for customer opportunities that anticipate and satisfy changing customer needs.

  • Identifies new product and service offerings, which may create unique, innovative, and high value customer solutions.

  • Drives Strategic Partnerships and manages the development of technology roadmaps and business processes to IT systems to influence business transformation. Ensures initiatives align with global and regional business vision, strategy, and IT goals.

  • Understands information/technology capabilities provided by IT. Works with the analysts to define and validate system requirements. Assists to prepare functional specifications and system Design specifications that can be used by IT to build solutions.

  • Provide support and facilitate innovative and experimental application work to test new ideas within bounded cost and time frames

  • Ensure that new processes and practices are conducted in line with quality standards, corporate social responsibility, environmental and technical policies and applicable standards and legislation (e.g.: legal frameworks, retention policies, disposition policies, etc.)

  • Develop a information management training programme for Bank Staff to ensure compliance with records and archives procedures Evaluate related new technologies to deliver best practice and ensure compliance with Records Management and archives standards

  • Manage off-site storage operations to ensure smooth management and retrieval of the EBRD records stored off-site

  • Anticipates needs of customers and act as a customer’s advocate to provide consultative support. Understands and documents the desired outcome of a request, decides on effectiveness of existing service offering and considers creation of new initiatives where relevant.

  • Elicits requirements using multiple techniques (e.g. interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, etc.).

  • Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning. Demonstrates personal commitment to change through actions and words. Mobilizes others to support change initiatives.

  • Acts as the liaison between the business units, technology teams and support teams.

  • Ensures real-time understanding of changing requirements and market conditions of the firm and its practices.

  • Communicates technology strategy, plans and status to the business community. Provides information to IT about customer plans, opportunities, and needs. Manages customer plans and expectations.

  • Coaches and encourages business stakeholders about the potential use of technologies that brings additional values to the practice and business services groups.

  • Builds IT’s understanding of the business and helps to educate the business on emerging technologies.

  • Facilitates a continuous planning process. Works with business units to manage and prioritize products and service portfolios. Analyses potential solutions to estimate value to the organization and return on investment (ROI). Advocates for technology needs of the business units.

  • Deploys a structured process that determines overall value of an initiative and creates a mechanism for assessing the relative importance, priority and contribution of specific opportunities for the firm, practice group and business services groups.

  • Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level

  • Provides leadership, vision and direction to I&I organisation to ensure it contributes to Bank goals

  • Reports to ITGC and Service Management on performance of the Group and its initiatives

  • Manages team personnel, developing their skills and capabilities to meet the needs of the organisation, as well as building on existing recruiting capabilities to address new needs and skills gaps whilst at all times ensuring the people resources are kept at an appropriate level to manage budget challenges and implantation requirements

  • Works with MD IT on information and collaboration strategy in the context of the business strategy

  • Develops and maintain links with international organisations and represent EBRD in international forums

  • Partners with business to innovate and drive continuous improvement enabled by IT solutions, as well as influence how information and records can enable new sources of value

  • Finds opportunities to use technology to impact firm, practice and business services group strategy and performance. Identifies sources of advantage and seeks for customer opportunities that anticipate and satisfy changing customer needs.

  • Identifies new product and service offerings, which may create unique, innovative, and high value customer solutions.

  • Drives strategic partnerships and manages the development of technology roadmaps and business processes to IT systems to influence business transformation. Ensures initiatives align with global and regional business vision, strategy, and IT goals.

  • Understands information/technology capabilities provided by IT. Works with the analysts to define and validate system requirements. Assists to prepare functional specifications and system design specifications that can be used by IT to build solutions.

  • Provide support and facilitate innovative and experimental application work to test new ideas within bounded cost and time frames

  • Ensure that new processes and practices are conducted in line with quality standards, corporate social responsibility, environmental and technical policies and applicable standards and legislation (e.g.: legal frameworks, retention policies, disposition policies, etc.)

  • Develop a information management training programme for Bank Staff to ensure compliance with records and archives procedures Evaluate related new technologies to deliver best practice and ensure compliance with records management and archives standards

  • Manage off-site storage operations to ensure smooth management and retrieval of the EBRD records stored off-site

  • Anticipates needs of customers and act as a customer’s advocate to provide consultative support. Understands and documents the desired outcome of a request, decides on effectiveness of existing service offering and considers creation of new initiatives where relevant.

  • Elicits requirements using multiple techniques (e.g. interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, etc.).

  • Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning. Demonstrates personal commitment to change through actions and words. Mobilizes others to support change initiatives.

  • Acts as the liaison between the business units, technology teams and support teams.

  • Ensures real-time understanding of changing requirements and market conditions of the firm and its practices.

  • Communicates technology strategy, plans and status to the business community. Provides information to IT about customer plans, opportunities, and needs. Manages customer plans and expectations.

  • Coaches and encourages business stakeholders about the potential use of technologies that brings additional values to the practice and business services groups.

  • Builds IT’s understanding of the business and helps to educate the business on emerging technologies.

  • Facilitates a continuous planning process. Works with business units to manage and prioritize products and service portfolios. Analyses potential solutions to estimate value to the organization and return on investment (ROI). Advocates for technology needs of the business units.

  • Deploys a structured process that determines overall value of an initiative and creates a mechanism for assessing the relative importance, priority and contribution of specific opportunities for the firm, practice group and business services groups.

  • Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level

Knowledge Skills/
  • Provides leadership, vision and direction to I&I organisation to ensure it contributes to Bank goals

  • Reports to ITGC and Service Management on performance of the Group and its initiatives

  • Manages team personnel, developing their skills and capabilities to meet the needs of the organisation, as well as building on existing recruiting capabilities to address new needs and skills gaps whilst at all times ensuring the people resources are kept at an appropriate level to manage budget challenges and implantation requirements

  • Works with MD IT on information and collaboration strategy in the context of the business strategy

  • Develops and maintain links with international organisations and represent EBRD in international forums

  • Partners with business to innovate and drive continuous improvement enabled by IT solutions, as well as influence how information and records can enable new sources of value

  • Finds opportunities to use technology to impact firm, practice and business services group strategy and performance. Identifies sources of advantage and seeks for customer opportunities that anticipate and satisfy changing customer needs.

  • Identifies new product and service offerings, which may create unique, innovative, and high value customer solutions.

  • Drives strategic partnerships and manages the development of technology roadmaps and business processes to IT systems to influence business transformation. Ensures initiatives align with global and regional business vision, strategy, and IT goals.

  • Understands information/technology capabilities provided by IT. Works with the analysts to define and validate system requirements. Assists to prepare functional specifications and system design specifications that can be used by IT to build solutions.

  • Provide support and facilitate innovative and experimental application work to test new ideas within bounded cost and time frames

  • Ensure that new processes and practices are conducted in line with quality standards, corporate social responsibility, environmental and technical policies and applicable standards and legislation (e.g.: legal frameworks, retention policies, disposition policies, etc.)

  • Develop a information management training programme for Bank Staff to ensure compliance with records and archives procedures Evaluate related new technologies to deliver best practice and ensure compliance with records management and archives standards

  • Manage off-site storage operations to ensure smooth management and retrieval of the EBRD records stored off-site

  • Anticipates needs of customers and act as a customer’s advocate to provide consultative support. Understands and documents the desired outcome of a request, decides on effectiveness of existing service offering and considers creation of new initiatives where relevant.

  • Elicits requirements using multiple techniques (e.g. interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, etc.).

  • Encourages prudent risk-taking, exploration of alternative approaches, and organizational learning. Demonstrates personal commitment to change through actions and words. Mobilizes others to support change initiatives.

  • Acts as the liaison between the business units, technology teams and support teams.

  • Ensures real-time understanding of changing requirements and market conditions of the firm and its practices.

  • Communicates technology strategy, plans and status to the business community. Provides information to IT about customer plans, opportunities, and needs. Manages customer plans and expectations.

  • Coaches and encourages business stakeholders about the potential use of technologies that brings additional values to the practice and business services groups.

  • Builds IT’s understanding of the business and helps to educate the business on emerging technologies.

  • Facilitates a continuous planning process. Works with business units to manage and prioritize products and service portfolios. Analyses potential solutions to estimate value to the organization and return on investment (ROI). Advocates for technology needs of the business units.

  • Deploys a structured process that determines overall value of an initiative and creates a mechanism for assessing the relative importance, priority and contribution of specific opportunities for the firm, practice group and business services groups.

  • Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level

Challenges: The main challenge for this role will be to implement build the function and develop true relationship and analysis capability almost from scratch within challenging budget and time constraints. It will require considerable relationship building, leadership and innovative thinking as well as a desire to implement significant initiatives to modernise the function Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working.
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