Movement Operations Associate

Job Posting Organization:
The International Organization for Migration (IOM) was established in 1951 and has since been a key player in the field of international migration. The organization focuses on the organized movement of persons in need of migration assistance, which is a fundamental aspect of its operations. IOM operates in numerous countries worldwide, providing support and assistance to migrants and refugees. The organization is committed to ensuring safe, orderly, and humane migration for all individuals, and its Movement Operations Units are crucial in facilitating travel for migrants and refugees under its auspices. IOM's mission is to promote humane and orderly migration for the benefit of all, and it works closely with governments, civil society, and other stakeholders to achieve this goal.

Job Overview:
The Movement Operations Associate plays a vital role in IOM's movement operations, particularly in beneficiary-facing activities. This position involves working under the supervision of the Head of Programmes and the National Protection Officer to ensure that beneficiaries receive the necessary support during various stages of refugee resettlement, relocation, and other humanitarian initiatives. The associate will coordinate field support activities, assist in the transportation of beneficiaries, and ensure that their needs are met throughout their stay. This role requires a strong understanding of IOM's policies and procedures, as well as the ability to work collaboratively with various units and service providers to ensure the safety and comfort of vulnerable individuals. The Movement Operations Associate will also be responsible for maintaining confidentiality and integrity in handling sensitive information and will uphold IOM's Standards of Conduct in all interactions with migrants and colleagues.

Duties and Responsibilities:
The Movement Operations Associate will undertake a variety of duties, including but not limited to: conducting beneficiary-facing activities under the Field Support and Data Processing Pillar; monitoring and guiding Movement Operations Assistants; coordinating field support activities with relevant units and service providers; assisting in the transportation of beneficiaries; ensuring the timely provision of food and essential items; collaborating with IOM units to meet established quality standards; providing support for individuals with special needs; processing travel documents and exit permits; entering and updating data in relevant systems; reporting issues to supervisors; providing selection mission support and interpretation services; assisting visa applicants; undertaking duty travel for meetings and training; maintaining confidentiality and integrity of paperwork; and alerting management of any non-compliance with SOPs or IOM Standards of Conduct.

Required Qualifications:
Candidates must possess a High School diploma with five years of relevant experience, or a Bachelor’s degree in Social Science, International Relations, Regional Studies, or a related field from an accredited institution with three years of relevant professional experience. Additionally, candidates should have prior experience in Movement Operations, transportation-related roles, or management, as well as experience in programs with a movement operations component, particularly in resettlement programs. Strong communication skills and experience in handling sensitive information are essential, along with the ability to guide and lead junior staff members.

Educational Background:
The educational background required for this position includes a High School diploma or a Bachelor’s degree in a relevant field such as Social Science, International Relations, or Regional Studies. The level of education required may vary based on the candidate's experience, with a preference for those who have completed higher education and possess relevant professional experience in the field.

Experience:
Candidates should have a minimum of three years of relevant professional experience if they hold a Bachelor’s degree, or five years if they have a High School diploma. Experience in Movement Operations, particularly in resettlement programs, is highly desirable. Familiarity with Movement Operations-related databases and systems, such as iGATOR, MiMOSA, SAR, and Amadeus, is considered a strong advantage. Additionally, candidates should have experience in communicating with beneficiaries and handling sensitive information.

Languages:
While the job description does not specify mandatory languages, proficiency in English is likely essential given the international nature of IOM's work. Knowledge of Arabic may also be beneficial, considering the location of the position in Syria. Additional languages could enhance a candidate's profile, especially those relevant to the populations served by IOM.

Additional Notes:
The position is likely to be full-time, and the contract duration may vary based on project needs and funding. The role may involve working with vulnerable populations, requiring a high level of professionalism and adherence to IOM's Standards of Conduct. Compensation and benefits details are not provided in the job description, but candidates should inquire about these aspects during the application process.