CCCM Assistant (SMS Technical Assistant)

Job Posting Organization:
The Danish Refugee Council (DRC) is one of the world’s leading non-governmental organizations (NGOs) focused on responding to displacement. Established in 1956, DRC has been registered in Bangladesh since 201

• The organization has been actively involved in humanitarian efforts, particularly in response to the Rohingya influx in 2017, launching integrated programs to support the government in site management, shelter/NFI, and protection. DRC has expanded its operations to aid host communities affected by the refugee crisis, establishing an area office in Cox’s Bazar and a country office in Dhaka. DRC operates in multiple countries, providing assistance to displaced populations and working towards durable solutions for refugees and internally displaced persons (IDPs).

Job Overview:
The CCCM Assistant (SMS Technical Assistant) plays a crucial role in supporting the implementation, monitoring, and quality assurance of various shelter and disaster risk reduction initiatives within the Rohingya camps. This position requires collaboration with the Shelter and Settlement Specialist and the Camp Manager, ensuring that technical guidance is adhered to throughout the project lifecycle. The Technical Assistant will be responsible for providing day-to-day technical support in the camps, supervising Cash-for-Work (CFW) workers, and engaging with the Rohingya community to facilitate discussions related to project implementation. The role is pivotal in ensuring that community perspectives are integrated into the project, thereby enhancing the effectiveness and sustainability of the interventions.

Duties and Responsibilities:
The CCCM Assistant will undertake a variety of responsibilities, including but not limited to: providing technical support to the Technical Officer, Team Leader, and Shelter and Settlement Specialist in the design and preparation of Bills of Quantities (BoQs) for shelter, disaster risk reduction, landslide mitigation, and nature-based solutions schemes. The Assistant will conduct daily field activities to ensure compliance with quality and safety standards, addressing any technical issues that arise promptly. Supervision of skilled and unskilled CFW workers will be a key responsibility, ensuring that productivity and safety compliance are maintained. The Assistant will engage with the Rohingya community to raise awareness, gather feedback, and integrate community perspectives into the implementation of schemes. Additionally, the role involves preparing weekly activity updates and progress reports for the CCCM Manager, tracking material usage, and ensuring timely procurement requests. The Assistant will maintain accurate records of materials and equipment used, facilitate technical orientations for CFW workers, and ensure adherence to safety standards and personal protective equipment (PPE) usage. The Assistant will also be responsible for filling out monitoring checklists and promoting adherence to DRC’s Code of Conduct and safeguarding principles among all workers and community members.

Required Qualifications:
Candidates must possess a minimum of 1 year of experience in site improvement, site development, shelter construction, hazard mitigation, or related engineering/technical work. Experience working in Rohingya camps or similar humanitarian contexts is considered an asset. The ideal candidate should have experience supervising volunteers or CFW workers in community projects, along with strong communication and coordination skills necessary for effective collaboration with communities, NGOs, and other stakeholders. Proficiency in Microsoft Excel and the ability to design and maintain tracking tools are essential, as is knowledge of inventory management and logistics procedures. A willingness to work flexible hours, including Fridays and holidays, is also required.

Educational Background:
A Bachelor’s degree in Civil Engineering or a related field is required for this position. This educational background provides the necessary technical knowledge and skills to effectively contribute to the various engineering and technical aspects of the role.

Experience:
The position requires a minimum of 1 year of relevant experience in site improvement, shelter construction, or related technical work. Experience in a humanitarian context, particularly within Rohingya camps, is highly desirable. Candidates should demonstrate their ability to supervise and coordinate with community workers and volunteers effectively.

Languages:
Proficiency in English and Bengali at an advanced level is mandatory. Knowledge of the Chittagonian or Rohingya dialect is considered an advantage, as it facilitates better communication with the local community and enhances engagement efforts.

Additional Notes:
This position is classified under the National Employment Band: I, and the contract type is national. The start date is as soon as possible, and the duty station is in Cox’s Bazar. The closing date for applications is set for 14 October 202

• The organization offers various benefits, including two bonuses paid on a pro-rata basis with the monthly salary, mobile allowance, leave encashment, group life insurance including family coverage, dental and optical benefits, gratuity, and an excellent working environment with opportunities for growth and various learning and development platforms. DRC is committed to gender equality and encourages female candidates to apply to bridge the gender gap. The organization values diversity and is dedicated to creating an inclusive environment based on mutual respect.