IT Officer, Business Solutions I (Agentic AI Developer)

Job Posting Organization:
The World Bank Group is a global partnership of five institutions dedicated to ending extreme poverty and promoting sustainable development. Established in 1944, it has grown to include 189 member countries and operates in over 130 offices worldwide. The organization focuses on providing funding and knowledge to developing countries, working with both public and private sector partners to invest in innovative projects that address the most pressing global challenges. The World Bank Group aims to enhance operational efficiency and development impact through the use of data, research, and technology.

Job Overview:
The IT Officer, Business Solutions I (Agentic AI Developer) position at the World Bank involves designing and implementing advanced agentic AI systems that integrate large language models (LLMs) with various tools, data sources, and enterprise workflows. The role is crucial in supporting the Information Technology Solutions (ITS) vice presidency's mission to leverage artificial intelligence for operational efficiency and knowledge management. The successful candidate will collaborate closely with product managers and business units to translate operational needs into scalable AI-powered solutions, thereby contributing to the World Bank's overarching goal of alleviating poverty and enhancing shared prosperity. This position is pivotal in the World Bank's strategy to accelerate the use of AI technologies in its operations, ensuring that the organization remains at the forefront of innovation in the development sector.

Duties and Responsibilities:
The duties and responsibilities of the IT Officer, Business Solutions I (Agentic AI Developer) include:

• Designing and developing agentic systems by architecting and implementing multi-agent and single-agent AI systems using frameworks like LangGraph, LangChain, AutoGen, or CrewAI.
• Creating agent reasoning loops, tool-calling mechanisms, and memory management strategies.
• Developing agents that can interact with APIs, databases, and internal systems.
• Implementing retrieval-augmented generation (RAG) pipelines to ground agents in institutional knowledge.
• Integrating leading LLM providers into agent workflows and refining system prompts to guide agent behavior.
• Building custom tools and ensuring robust tool schemas.
• Designing evaluation frameworks to assess agent performance and conducting testing to identify risks.
• Deploying agentic applications on cloud infrastructure and maintaining CI/CD pipelines.
• Producing technical documentation and conducting knowledge transfer sessions for internal teams.

Required Qualifications:
The required qualifications for this position include a Master's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field, with a minimum of 5 years of relevant experience; or a Bachelor's degree with at least 7 years of relevant experience. Candidates must have a minimum of 5-7 years of software development experience, with at least 2 years focused on AI/ML systems. Demonstrated hands-on experience in building agentic or LLM-powered applications in production environments is essential. Proficiency in Python is required, and familiarity with TypeScript/JavaScript is a plus. Candidates should also have experience with agentic frameworks, LLM APIs, cloud platforms, and containerization practices.

Educational Background:
Candidates must possess a Master's degree in a relevant field such as Computer Science, Artificial Intelligence, or Software Engineering, or a Bachelor's degree with extensive experience in the field. The educational background should reflect a strong foundation in technical skills necessary for the development and implementation of AI systems.

Experience:
The position requires a minimum of 5-7 years of software development experience, with a specific focus on AI/ML systems for at least 2 years. Candidates should have a proven track record of building applications that utilize agentic AI or large language models in production settings, demonstrating their ability to handle complex technical challenges and deliver effective solutions.

Languages:
The mandatory language for this position is English, which is essential for communication within the organization and with stakeholders. While not required, proficiency in additional languages may be considered a valuable asset, particularly in a multicultural work environment.

Additional Notes:
This position is a local recruitment role with a term duration of 2 years. The World Bank Group offers a comprehensive benefits package, including a retirement plan, medical and life insurance, paid leave, and reasonable accommodations for individuals with disabilities. The organization is committed to diversity and inclusion, ensuring equal opportunities for all employees regardless of gender, race, ethnicity, or other characteristics.