Technical Officer, Quality Improvement

Job Posting Organization:
FHI 360 is a global health and development organization that has been operational since 198

• The organization is dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions for human development. FHI 360 operates in more than 60 countries and has a workforce of over 4,000 employees. The organization focuses on various sectors including health, education, and economic development, and is committed to addressing the most pressing challenges in global health and development.

Job Overview:
The Technical Officer, Quality Improvement (TO, QI) will play a crucial role in the EpiC MNCH/N project, which aims to enhance maternal, newborn, child health, and nutrition services at primary healthcare (PHC) and community levels in Bauchi State, Nigeria. Reporting to the Senior Technical Officer, Quality Improvement/PHC Integration, the TO will provide essential technical, programmatic, and data support to ensure the effective implementation of high-impact interventions. This position requires a strong focus on quality improvement, data management, and stakeholder engagement to strengthen health systems and improve health outcomes in the region. The TO will also collaborate with various health workers and community partners to promote the uptake of services and ensure alignment with national health priorities.

Duties and Responsibilities:
The Technical Officer will be responsible for providing day-to-day technical support for the implementation of maternal, newborn, child health, and nutrition (MNCH/N) interventions across PHC facilities and community platforms. Key responsibilities include supporting the rollout of interventions such as antenatal care (ANC), postnatal care (PNC), newborn care, nutrition screening, and breastfeeding support. The TO will also strengthen the integration of MNCH/N services within PHC systems, ensuring adherence to state priorities and national guidelines. Additionally, the TO will support quality improvement cycles, conduct root cause analyses, and implement corrective actions to address service delivery gaps. The role involves monitoring and evaluating data quality, conducting routine checks, and participating in review meetings to contribute to evidence generation. The TO will also engage with stakeholders, including PHC staff and community health workers, to drive service uptake and support training and mentorship efforts.

Required Qualifications:
Candidates must possess a Bachelor’s degree in Nursing, Midwifery, Public Health, Community Health, or a related field. A minimum of 4 years of experience in supporting MNCH, Nutrition, PHC, or HIV programs is required. Familiarity with Nigeria's PHC systems and community structures is preferred, along with experience in data management and monitoring and evaluation tools. A strong background in District Health Information Systems (DHIS2) is highly desirable, including data entry, management, and reporting. Prior experience in a non-governmental organization (NGO) or government agency within public health or health systems strengthening programs is an advantage.

Educational Background:
The position requires a Bachelor’s degree in a relevant field such as Nursing, Midwifery, Public Health, or Community Health. This educational background is essential to ensure that the candidate has the necessary knowledge and skills to effectively support health programs and interventions.

Experience:
The ideal candidate should have at least 4 years of relevant experience in supporting maternal, newborn, child health, nutrition, or HIV programs. Experience working within Nigeria's health systems and community structures is preferred, as is familiarity with data management and monitoring and evaluation practices. Candidates with a strong background in DHIS2 and prior work experience in NGOs or government agencies will be given preference.

Languages:
Proficiency in English is mandatory, as it is the primary language of communication in the workplace. Knowledge of local languages spoken in Bauchi State may be considered an asset, as it can enhance communication with community members and stakeholders.

Additional Notes:
This position is based in Toro LGA, Bauchi State, Nigeria, and may require travel of 50% to 70% for field activities. The expected hiring salary range for this role is between USD 12,300 and 17,000 annually, which includes basic salary and allowances. FHI 360 is committed to providing a safe work environment and adheres to safeguarding principles to protect vulnerable populations from exploitation and abuse. The organization is an equal opportunity employer and encourages applications from all qualified individuals.